Campus Technology Services

Services Provided

Application Development and Support
Functional Module Module Description
PeopleSoft
Admissions Admissions transaction processing
Student Records Student Records transaction processing
Financial Aid Financial Aid transaction processing
Student Financials Student Financial transaction processing
Self Service PSSA self service interface
Mass ID Creation Batch process to create PSSA user IDs
RDS Data Warehouse Relational Data Warehouse for reporting
PeopleSoft Customization
TIS (Transfer Information System) Transfer Information System reporting for UW-System
CDR (Central Data Reporting) Central Data Reporting to UW-System
MAAD (Multiple Applications) Multiple Applications for Admissions
GL Interface General Ledger Interface to Shared Financials
DARS (Degree Audit System) Degree Audit Reporting System
D2L Desire To Learn - Web Courseware Extract
LDAP UW-Parkside LDAP Extract
IAA UW-Parkside IAA Extract
IADS Extract IADS data for UW-Parkside External System
EPCS Electronic Applications
UW-P Internal Systems
Email Creation Create and maintain student, faculty, staff, and guest email accounts
Email Distribution List Automated creation of email distribution lists for students, faculty and staff.
Telephone Billing Provide cost/usage analysis for UW-P telephone system
APBS Interface Appointment, Payroll, and Benefit System feed to PSSA
Higher One/EFT Create student refund and financial aid disbursements
Hope Scholarship Create 1098 transactions for HOPE Scholarship reporting
SCAFE - Scantron Printing Print scantron sheets for Student/Course evaluations
SCAFE - Reporting Generate student/course evaluation statistics
Exam Scoring Student exam scoring and statistical processing
Placement Exam Scoring Process Placement Exam results
Athletic Persistence Athletic tracking and retention statistics
Employee Data Maintain UW-Parkside faculty/staff data
Voyager Interface Library patron record feed from PSSA to Voyager
Ranger Card Extract student records from PSSA for import to Ranger Card
Raiser's Edge Input/output interface for University Relations' Raiser's Edge
Campus Telephone Directory Extract data for UW-Parkside Campus Telephone Directory
Student Support Systems Track enrollment/participation in Trio program
Athletic Eligibility Track/manage enrollment eligibility in the Athletics program
Event Management System Manage event scheduling of UW-P Facilities
Earning Statements Create and email earning statements for UW-P students, faculty, staff
Production Scripts and File Create and manage scripts for production jobs/processes
NSC (National Student Clearinghouse) Create student statistical data for submission to NSC
Foreign Film Series Maintain patron information for Foreign Film Series
Work Study Financial Aid Work Study
E-Payment Online account payment thru self-service
E-Billing Electronic Student Billing
Billing Student Billing and 3rd Party Billing
Microsoft Eligibility Extract data for Microsoft purchase eligibility
Judicial Action Extract data for Judicial Action database
Reprint SQR Reports Reprint SQR reports that are sent to a UNIX queue
Zero Credit Classes Apply One-credit charge to Zero-credit classes
Class Number Permission List Print Class Number Permission Lists for Faculty
FA Loan Letter Notification Email Financial Aid Loan Letters
Exam Group Rollover Rollover Exam Code Table
TutorTrak PS to TutorTrak Interface
Raiser's Edge Export To import Bio-Demo information of alumni from Raiser's Edge to UWP Alumni table in PS.
Pell Summer Eligibility Report Identifies Students who are Pell Grant eligible for the Summer
Drop Fee Process Course Drop Fee
TMS Tuition Management Services
Email Activation Interface Track Email Activation for admitted students
Software Survey Database Maintain Software Survey results & reporting

System and Database Administration and Support
Functional Module Module Description
Legacy Systems
SP/2 Systems Administration Maintenance & administration of the Parkside IMB SP/2 Computer
SP/2 Patch, Fix & Upgrade Support Installation and maintenance of all Patches, Fixes and Upgrades to maintain operational status of SP/2
SP/2 System Software Installation and maintenance of all SP/2 system software
Database Administration Administration and support of all SIS & SAS database software and databases
SIS1 & SIS2 Account Administration Administration and support of all SIS1 & SIS2 accounts
ADSM Backup Product Support ADSM Backup Product installation, maintenance and support
SP/2 Printing Services Support SP/2 Printing services and print queue assignment administration and support
PeopleSoft System
Peoplesoft Database Administration Administration and support of all PeopleSoft databases
PeopleSoft Patches & Fixes Administration Installation and maintenance of all Patches, Fixes and Upgrades to maintain operational status of the PeopleSoft software
PeopleSoft Projects & Project Moves Administration and support of all PeopleSoft software changes and updates
PeopleSoft Account Assignment Administration and support of PeopleSoft accounts
RDS Data Warehouse Data Base Administration
Batch Process Scheduling
SIS Batch Processing Scheduling Coordination SIS batch process schedule setup, coordination, administration and support
SIS Batch Processing Request Scheduling SIS batch process schedule setup, coordination, administration and support
PeopleSoft Batch Processing Request Scheduling PeopleSoft batch process schedule setup, coordination, administration and support

Voice and Email System Administration
Functional Module Module Description
Email
Email System Manage the UWP.edu email System
RangerMail Manage the WebBased email interface
Non-Matriculant Email Manage the system for admitted and stop-out students
Infrastructure - Voice Mail
Voice Mail Maintain the campus voicemail hardware and software

Shared Server Management and Network Support
Functional Module Module Description
Infrastructure - Network
Network Infrastructure Install and Maintain Cabling, Switches, Routers
Wireless Network Install and Maintain Wireless Access Points
Infrastructure - Desktop
General Access PC Lab Images The software platform for the PC labs
General Access Mac Image(s) The software platform for the Macintosh labs
Infrastructure - Security
Bluesocket Network Appliance Secure gateway for Campus Wireless and ResLife networks
Web Servers
Web Server Maintain hardware, software, and user access control on Campus Web Servers
File Servers Maintain campus fileserver hardware and user accounts
DNS Servers Maintain the UWP.edu domain naming systems
IP Addresses/DHCP Allocate and maintain the University's IP Address block
Mail Servers
Calendar Server The university electronic calendar system
Electronic Phone Books The university LDAP server, currently used for email address lookup for email and the web site
Database Servers
Microsoft SQL Database Server Currently used by the campus web server, Student Life's reservation system (EMS) and computer inventory
Applications Servers
Pharos Uniprint Server The pay-for-print server used by the campus
Applications / Tools
Library Periodicals Search Web site used by the library patrons to query whether a journal is available in print, or online
Rational Robot Software used for PSSA Data Entry
Departmental Support Services
University Police Server Provide second level support for University Police Network
Language Lab Provide second level support for the Language Lab Network

Client Services
Functional Module Module Description
Service Desk
Desk Top Support  
Lab Request Scheduling Long term and short term
Laptop support  
Images-PC Desktop Laptops, PC Labs, Mac Labs, Special Requests
Computer replacement On-campus computer replacement plan
Mac Support  
Library Computers/E-mail bars
Special Needs Software Support Jaws, Window Eyes, Dragon Naturally Speaking, Kurzweil / Brailler
D2L  
Respondus Quiz Builder Software
ReMark Survey Tool
Microsoft Office Suite Support/Troubleshooting (Word, Excel, PowerPoint)
Microsoft Contract Student MS purchases
Installed Software Inventory-establish & maintain

Learning Technology Center
Functional Module Module Description
Audio Visual Services
Wyllie D126 (Moving to Wyllie D150 Fall 2011) Main Equipment Distribution Office
Molinaro 118 Equipment Distribution Office & Molinaro Labs
Classroom PCs, Laptops Troubleshooting, Classroom Assistance, Re-Imaging
Media Computer Equipment Hardware Assistance, Software, Image Problems, Maintenance, Equipment Upgrades, Troubleshooting
Wyllie D122 - Distance Education Classroom / Compressed Video Appointment Scheduling & Room Fee Processing (Invoice)
Classroom Assistance Respond to Faculty/Staff/Students in need of technical assistance
Equipment Maint & Repair Overhead & Data Projector Lamp replacement, Smart System Troubleshooting, Electronic Repairs, Departmental Identification Etching & Inventory.
Daily Equipment Reservations Reservation Records: Wyllie D126 (Moving to Wyllie D150 Fall 2011) & Moln 118
Audio/Video Duplication Audio/Video Duplication, Digital Image Transfer (Video and Still)
Satellite Record  
Wisline Teleconference Rm Maintain & Schedule the Wisline Room
Faculty Training Smartroom/Board Training, General Technology Training