John Moore Assistant Professor E-mail RCAH 244 262-595-2481 Office Hours:Tuesday, 10:00 AM-noon, and by appointment

John is from Dungarvan, Co. Waterford, in the south east of Ireland. He gained a degree in Psychology and a master’s degree in Health Psychology at the University of Derby (UK). During these studies he became interested in human interaction and moved on to Loughborough University where he studied for a master’s degree in Social Science Research Methods, and his doctoral study in Discourse Analysis. His PhD research involved working with call-takers on a mental-health helpline to examine the ways they achieved their goals of providing support and information to distressed callers. From there he moved on to the University of Nottingham (UK) and a position as a research fellow on a project which examined the work of a suicide prevention charity. At the end of that project he taught for a year in the communication department at the University of New Hampshire before accepting the position at UWP. His current research interests are in the ways prohibited or restricted activities (particularly giving advice) are managed in workplace interactions, and in how empathy is achieved in interactions.

Apart from his research in the helpline & charity area, John has a long history with various suicide prevention organizations and has volunteered at helplines in London (UK), Cork (Ireland) and Los Angeles (USA). He has also worked and volunteered in the learning disability field, on various projects with adults with learning disability and / or autism.