Student Complaint Procedures
Procedures for addressing a student complaint/grievance are outlined in UW-Parkside Administrative Policy #51 - Student Complaint Procedures. The policy can be found online at http://www.uwp.edu/departments/governance/admin/policy/policy51.cfm.
Occasionally, a student will encounter a concern/problem on campus that they do not know how to resolve. Student complaint procedures have been developed to guide the student through the process in an effort to resolve the issue as quickly and fairly as possible.
Informal Complaint Resolution Process
When an issue develops, the student should always try to work out the concern/problem by first discussing it with those most involved in the issue. Many issues are settled or problems resolved when a student meets with a faculty/staff member and calmly discusses the concern. This meeting needs to occur within fourteen (14) days of the initial concern. If a satisfactory resolution cannot be reached within seven (7) days of the meeting, the student may then request a meeting with the Department Chair, Supervisor, or Dean who shall assist in finding a resolution within fourteen (14) calendar days.
There are times when it is not possible to initially address the person directly. At that point, the student should consider talking to the Department Chair, Supervisor, or Dean as the first step.
Formal Complaint Resolution Process
If the concern/problem is not satisfactorily resolved through the Informal Complaint Resolution Process, the student may file a formal complaint through the Dean of Students Office. The formal complaint must be submitted in writing to the Dean of Students Office using the Formal Student Complaint Report Form.
Students who wish to register a complaint may do so in Student Affairs. Anyone can complete a formal complaint form, which will be logged. The log will indicate the desired resolution plus the final disposition of the complaint. Student Affairs will maintain the log.
Students who believe they have been a victim of discrimination on the basis of race, color, religion, national origin, age, disability or sexual orientation, should contact Student Affairs.
Harassment: General & Sexual
Students who believe they have been the victims of sexual or general harassment should contact Student Affairs.
Sexual harassment includes unwanted sexual advances, request for sexual favors, and other verbal or physical conduct of a sexual nature.
General harassment is defined as systematic annoyances, threats, and/or demands, which inflict distress detrimental to the individuals directly, involved and create a hostile and demeaning environment. Harassment may be verbal, physical, or psychological. Verbal harassment includes name-calling, sexual or racial slurs and epithets, jokes, or other remarks that demean the victim and/or discourage the individuals' full participation in the University community. Physical harassment occurs when a person's body, possessions, or residence are threatened or violated. Other expressive behavior and psychological tactics of intimidation may violate the policy. Such behavior will not be tolerated and will be dealt with according to University policies. Student Affairs can provide assistance and counsel in these matters.
General questions about the grievance and complaint procedures may be directed to Student Affairs at (262) 595-2598.
Pursuant to the United States Department of Education’s Program Integrity Rule, an individual may file a complaint against any of University of Wisconsin System’s public institutions alleging a violation of one or more of the following categories with the University of Wisconsin System Administration (“UWSA”).