FREQUENTLY ASKED QUESTIONS

The Ranger OneAccount? What's that?
The Ranger OneAccount is a full functioning FDIC insured debit account that allows you to access your university refunds quicker and easier than ever before. The Ranger OneAccount is an online debit account that has no minimum balance, no monthly fees, and free Internet banking features. Simply use your Ranger Card to make purchases anywhere MasterCard is accepted. You can also get cash with no fee at two ATMs located on campus.

Why the MasterCard logo on the new Ranger Card?
First and foremost, the Ranger Card is your official university ID. It is also the card you use to access your funds if you choose to accept the Ranger OneAccount. Because it has the MasterCard logo on it, you can use the card as a debit card wherever MasterCard is accepted. The card is NOT a credit card. It is a DEBIT card.

What are my options for receiving university refunds?
Your selections include:
1. Having your refund directly deposited to your OneAccount (1 day or less).
2. Having your refund deposited to another bank of your choice (3 days or more).

How will I know when my refunds have been directly deposited to my OneAccount?
You will receive an email when your financial aid refund or any refund has been directly deposited to your OneAccount. Additionally, you will be able to see details of your OneAccount by accessing your OneAccount Statement on the website.

Can I select a paper check instead?
A less convenient and slower way to receive your financial aid refund is to have a paper check sent to you via regular mail, which can take 5 days or more. You still need to activate your card at www.uwpRangerOne.com in order to have a check sent to you.

Can I have my refund directly deposited to another bank account?
If you prefer, you may have your financial aid refund or other refunds deposited to the bank of your choice. In order to have your refund deposited to your bank you must first activate your card at www.uwpRangerOne.com as soon as you receive it. For this option, you will need to print, complete and mail the 3rd party form to the address on the form. The form is available on the website. If you prefer to receive your refunds sooner, you still have the choice to activate your OneAccount.

What if I have additional questions?
For more information about the Ranger OneCard and refunds, please visit the Online Card Office! Or if you prefer, call us at (262) 595-2307, email us at Rangercard@uwp.edu or visit us at the Campus Concierge or the Cashier's Office.