The Help Desk is the technology support center for the University of Wisconsin Parkside students, faculty and staff.
When: Thursday, October 2nd
Time: 2:00 PM CST
Use #ChatSTC to Join!
Guests: Microsoft (@Safer_Online), Visa (@VisaSecurity), AT&T (@ATTsecurity), McAfee (@McAfeeConsumer), U.S. Department of Homeland Security (@cyber), Public Safety Canada (@GetCyberSafe), ENISA (@enisa_eu), Raytheon (@jjacobyRTN), ESRB Privacy Certified (@ESRBPrivacy), Entertainment Software Rating Board (@ESRBRatings), PRIVATE WiFi (@PrivateWiFi), ESET (@ESET), The National Cyber Security Alliance (@StaySafeOnline) - See more at: http://www.stopthinkconnect.org/get-involved/twitter-chats/#sthash.ay3YqkRL.dpuf
Help Desk and Desktop Support Services:
Help Desk and Desktop Support consultants can assist you with all things technology related, whether you need help configuring or using a computer or program for the first time or troubleshooting when things are not working the way they normally do.
Some of the areas Help Desk can assist you:
UW Parkside Help Desk Services
- Availability in labs
- Availability for home use
- Where to buy from
- Errors and other problems
- Office installations
Contact the Help Desk when you need help with any campus technology-related issue:
- Tracking your help request
The Help Desk uses special software “FootPrints” to track technology-related problems and issues. When you call the Help Desk, staff members will ask for your UW Parkside ID so they can track the incident and respond to you using your campus contact information.
- You will receive an e-mail confirmation when the Help Desk creates a ticket for an unresolved technology issue and also when your incident is officially closed.
Technology Help Desk