Q†††††††† Do I need a Parkside I.D. card?
††††††††††† A†††††††† Yes, all students are required to have an I.D. card.† The RangerOne card is
††††††††††††††††††††††† utilized for dining dollars, campus cash and financial refunds. Need more
††††††††††††††††††††††† information? For more information about the RangerOne card, please visit†††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††
Q†††††††† How do I put money on my ranger card?
A†††††††† There are three locations to enter cash and have it go to your campus cash account.† One is by the library, one is in the lower level in Molinaro Hall and one is located in the ranger card office.† Please see the ranger card office if you have any questions regarding the various accounts on your ranger card.
Q†††††††† Will I get a receipt for my payment processed at the cashierís office?
A†††††††† You will only receive a receipt if you make the payment in person at the cashierís office.† If you mail a payment and would like a receipt you can email or call the cashiers office to request a receipt.
Q†††††††† I made changes on my account, why did I not receive a new billing statement?
††††††††††† A†††††††† Billing statements are sent to students at the beginning of the semester.†
The tuition and fees in that statement reflect the tuition amount for the number of credits that the student is ENROLLED in.† If a student makes changes to their schedule or is added into a class in which they were on a waiting list for they can check their account in the solar system or call or stop by the cashierís office.†
Q†††††††† Who do I contact if I think there is an error on my billing statement?
††††††††††† A†††††††† Contact the cashierís office by phone, email or in person.
Q†††††††† Can I pay my tuition and fees with a credit or debit card?
A†††††††† You can pay online in the solar system with either a credit or debit card.† There is a percentage based convenience fee when choosing this option.† You can also pay by e-check online and there is a flat fee when choosing this option.† The cashiersí office does NOT process credit or debit cards either in the office or over the phone.
Q†††††††† The company I work for reimburses me for tuition, but it is dependent on my grades.† Will late fees be applied to my account if I wait to pay until they have reimbursed me?
A†††††††† Yes, unless tuition is paid on time late fees and interest are assessed on studentís accounts.
Q†††††††† The company I work for will pay UW Parkside directly for my tuition.† What is the procedure I need to follow?
A†††††††† Submit any paperwork from your company to the cashierís office.† The paperwork must be received in the cashierís office by the tuition due date to avoid late fees and interest.† If you have any questions ask to speak to the person that handles the third party billing in the cashierís office.
Q†††††††† I have an outstanding tuition balance.† Will I be able to register for the next semester?
A†††††††† No, all previous balances must be paid in full before you can register for another semester.
Q†††††††† Does the University offer any Payment Plans?
††††††††††† A†††††††† Monthly payment plan options have been outsourced to Tuition†††††††††††††††††††††††††††††††
††††††††††††††††††††††† Management Systems. Please visit their website:
†††††††††††††††† †††††† https://www.afford.com/uwp
††††††††††††††††††††††† Or call 1-800-356-8329 to obtain payment plan information.
Q†††††††† How are financial refunds delivered to students?
††††††††††† A†††††††† All financial refunds are delivered via the RangerOne I.D. card. After the
††††††††††††††††††††††† student receives their I.D. card, they must activate the card at†††††††††††††††††††††††
††††††††††††††††††††††† www.uwpRangerOne.com and choose a refund preference.†††††
Q†††††††† When is Financial Aid processed each semester?
††††††††††† A†††††††† Per Federal Regulations, the earliest an Institution can begin to post†††††††††††††††††††††††
††††††††††††††††††††††† Financial aid funds to studentís accounts is 10 days prior to the start of
††††††††††††††††††††††† classes. If the 10th day falls on a weekend then the following business day
†††† †††††††††††††††††††would be the first day funds could be posted .† Posting financial aid and
††††††††††††††††††††††† refunding are two different processes.
Q†††††††† If I drop credits or withdraw from the University, will I have to repay the financial†††††††††† †††††††††††††††††††††††††††††††††† aid that I received?
††††††††††† A†††††††† Financial aid may be adjusted/reduced if a student drops credits during the†††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††
††††††††††††††††††††††† 100 % refund period and then again if the student withdraws prior to
††††††††††††††††††††† † completing 60% of the semester.† Contact the Financial Aid office at
††††††††††††††††††††††† 262-595-2574 for additional information regarding these policies.
Q†††††††† How often are refunds processed and transmitted to the students HigherOne
††††††††††† A†††††††† During the first several weeks of school refunds are processed 2-3
††††††††††††††††††††††† times per week and then weekly thereafter. A student must have
††††††††††††††††††††††† activated their RangerOne I.D. card and also chosen a refund
††††††††††††††††††††††† preference to have access to their refund.
Q†††††††† Where is my financial aid refund?
A†††††††† Check your account in the solar system.† You can see if a refund has generated.† Refunds are typically transmitted to Higher One on a weekly basis and refunds will be issued by Higher One by the method chosen by the student.
Q†††††††† How can I avoid being assessed late fees?
††††††††††† A†††††††† You can avoid late fees by paying in full by the tuition due date.
†††††††††††††††††††††††† Tuition and fees are due by a specified date each semester. If payment is
†††††††††††††††††††††††† made after the due date, a late fee of $5.00 per credit (maximum of††††
†††††††††††††††††††††††† $60.00) for a fulltime student is assessed.† The same rule applies to a†††††††††††
†††††††††††††††††† ††††††Student receiving Financial Aid, all fees not covered by Financial Aid
†††††††††††††††††††††††† are due by the specified due date. Likewise, if a student files for
††††††††††††††††††††††† †financial aid after March 15th and the student hasnít been awarded
†††††††††††† †††††††††† †or received their funds by the tuition due date, the student may be
††††††††††††††††††††††† †subject to late fees.
Q†††††††† What are segregated fees?
††††††††††† A†††††††† Segregated fees are fees included in enrollment costs to fund university
facilities and services for students.
Q†††††††† Do I need a parking permit, and if so where can I purchase one?
††††††††††† A†††††††† Yes, all vehicles in Campus lots must have a UW-P parking permit.
†††††††††††††††††††††††† A valid Parkside RangerOne Card must be presented to obtain the
†††††††††††††††††††††††† Permit. The cost of an annual commuter parking permit is $95.00 or a†
†††††††††††††††††††††††† Semester permit is $50.00. Permits for commuter† students are
†††††††††††††††††††††††† Available during normal office hours, at:
Campus Bookstore WYLL D 174
RangerCard Office Union D 111
University Police Dept Tallent 188
Q†††††††† Do I need a parking permit if I have a car and live on campus?
††††††††††† A†††††††† Yes, you will need a Residence Life parking permit to park your
†††††††††††††††††††††††† vehicle in the dorm parking lots.† These permits are ordered
†††††††††††††††††††††††† through the Residence Life housing office when you sign your
†††††††††††††††††††††††† housing contract.†
Q†††††††† Can I charge my books to my tuition account?
††††††††††† A†††††††† Books can only be charged if you have received a book voucher from
††††††††††††††††††††††† the Financial Aid Office.† As a general rule if your financial aid funds
††††††††††††††††††††††† have posted and/or been refunded, you wouldnít be eligible for a book
††††††††††††††††††††††† voucher.† You may contact the Financial Aid office for additional†††††††††††††††
††††††††††††††††††††††† information regarding special circumstances.
Q†††††††† I am the parent and pay the fees for my son/daughter.† Why canít I obtain information from the cashierís office regarding their account?
††††††††††† A†††††††† UW Parkside has to follow the federal law FERPA.
A third party form can be filled out by the student authorizing information pertaining to the cashierís office to be given to the individual(s) listed on this form.† This form is valid for four years from date of signing and is available online or in the cashierís office.
Q†††††††† How do I cancel any or all of my classes?
A†††††††† This information is available in the course schedule, the cashierís fee fact booklet (both are available on the UWP web site www.uwp.edu) or contact student records with any questions.† STUDENTS SHOULD NOT RELY ON UW-PARKSIDE (OR INDIVIDUAL INSTRUCTORS) TO DROP THEM FROM CLASSES.† IT IS THE STUDENTíS RESPONSIBILITY.† NON ATTENDANCE DOES NOT CONSTITUTE WITHDRAWAL.†