Academic Advisor: Success Coach
Position Is Open Until Filled

Code: 17832 Posted: 12/02/2021

The University of Wisconsin-Parkside is a dynamic learning community grounded in academic excellence and focused on student success, diversity, inclusion and community engagement. One of 13 four-year institutions within the University of Wisconsin System, Parkside provides an educational value to our students that is unparalleled. An affordable high-quality education is an investment in one’s future, and we believe the cost of an education should not prevent students from achieving their educational and professional goals.

UW-Parkside is a great place to start or enhance your career. Located between Milwaukee and Chicago, the campus is nestled on 700 acres of woodland and prairie just two miles west of Lake Michigan in Kenosha, WI. We offer an engaging and supportive work environment with competitive pay and benefits.

Position Title: Academic Advisor: Success Coach

Hiring a diverse individual to fill this role is a priority. Bi-lingual and minority candidates are encouraged to apply.

Employment Type: Full time, exempt, Non-Instructional Academic Staff

Reports To: Kim White, Manager of Academic Success; Parkside Academic Resource Center

Pay Range: $44,000 - $50,000

The Success Coaching program will operate under the umbrella of the Parkside Academic Resource Center (PARC) which also provides academic tutoring, writing assistance, supplemental instruction, and peer support. The Executive Director of Advising & Academic Support oversees the Advising & Career Center, PARC, and Student Support Services (TRiO). The staff in these departments work collaboratively to promote academic achievement while students are in school as well as career preparation for post-graduation success. The Success Coach will also work closely with colleagues in Admissions, New Student Services & First Year Programs, Financial Aid, Registrar’s Office, Dean of Students Office, and the Office of Multicultural Student Affairs.

Essential Job Functions

The Success Coach will provide transitional support for first-year and transfer students from admissions through their first year of enrollment. The Success Coaching program is a part of the University-wide student development initiative focused on increasing matriculation, retention, and graduation rates. The Success Coach will provide one-on-one and group support sessions aimed at building a sense of belonging, developing resiliency, and providing connections to campus and community resources for students in order to promote persistence and academic success leading to graduation.

Key Job Responsibilities

  1. Connect with all assigned students within specified timeframes to introduce the success coaching process and establish a proactive and supportive wrap around relationship.
  2. Provide support and service for students maintaining minimum touch points per semester via multiple means of communication.
  3. Participate in New Student Orientations, Parkside Preview Days, and other campus events.
  4. Work with Kenosha, Racine, Milwaukee, and Walworth counties to establish referral network to connect students in need to non-academic resources.
  5. Maintain up-to-date information on campus and local community resources available to assist students with academic, financial, and personal issues. 
  6. Must be willing to work some evenings


  1. Bachelor’s degree from an accredited institution of higher education (Master’s preferred)
  2. At least 1-3 years of experience in counseling, advising, coaching, or similar role (Higher education setting preferred; can include graduate work)
Salary and Benefits

Commensurate with qualifications and experience.

The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan. 

Benefit Details:

Total Compensation Estimator:

Application Process

Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)

Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: Submit application materials

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:

  • Cover Letter
  • Resume
  • Names and contact information for 3 professional references

Review of Applications

Position is open until filled.

You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee. 

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.

In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.


Amanda Joncas
Available Until: 06/03/2022

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