Academic Staff - Technology Specialist (Public may apply)
Code: 14156 Posted: 03/20/2018
The University of Wisconsin-Parkside invites applications for the position of Technology Specialist.
Within the Office of Admissions and New Student Service, and under the supervision of the Director of Admissions and Recruitment, the Technology Specialist generates and interprets statistics in support of University planning, recruitment, and enrollment to support effective planning and aid both short-term and long-term decision making. Further, this position supports the technology associated with the day-to-day operation of the office. Performs other duties as assigned.
- Bachelor’s Degree
- Strong data analysis skills
- Strong written communication skills
- Experience in working with Peoplesoft
- Experience working with a customer relationship management software
- Demonstrated ability to work effectively with a diverse student and faculty/staff population
- Master’s Degree
- One to three years’ experience in enrollment related work
- Experience with data analysis and planning initiatives
- Experience in working with document imaging software (such as ImageNow)
- Experience with data analysis including defining and reporting key performance indicators
- Documented experience using data to inform strategies and tactics
- Strong oral communication skills
- Ability to work as part of a collaborative team
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate technology, data development, retrieval, analysis, and presentation (100%)
- Coordinate and facilitate enrollment services (ES) data analysis, planning, and assessment processes.
- Work with ES staff to critically analyze and document practices to ensure process and data integrity.
- Lead ES in research and analysis activities to inform tactical and strategic decision making within ES units.
- Lead inter-office projects in coordination with Institutional Research (IR) and Campus Technology Services (CTS) to continually enhance data development, analysis, and usefulness for decision making.
- Develop data files, summarize data, and produce reports detailing results for analysis of enrollment trends and new or developing markets.
- Work with Director of Admissions and Recruitment to develop the statistical models to support the annual Enrollment Recruitment Plan.
- Analyze confidential student data from the UW-Parkside EMAS and PeopleSoft systems to investigate patterns in student enrollment and retention.
- Support the statistical and analytical data for the development of the enrollment goals for UW-Parkside.
- Coordinate projects to support and improve student enrollment, including the transfer project and the implementation of the PeopleSoft advising module.
- Designs and implements, in collaboration with numerous campus constituencies, data processes for regularly monitoring individual student progress through the admission funnel and for identifying key factors in enrollment.
- Manages strategies for the effective use of financial aid in the retention of students at the lowest feasible discount levels and assists in development of communication tactics to partner with students and their families on affordability.
- Prepare appropriate admission, enrollment and retention data reports for on-going analysis and decision making.
- Ensure integrity of EMAS data through ongoing quality assurance testing and staff training.
- Troubleshoot issues related to the PeopleSoft bridge to EMAS.
- Coordinate software upgrades for the admissions office tools such as PeopleSoft and ImageNow.
- Design reports to strengthen the ties between data and action in admissions, recruiting, and retention.
- Analyze enrollment trends through EMAS reporting
- Evaluate the needs of the admissions office through writing of PeopleSoft queries, as needed.
- Coordinate data projects to improve student enrollment processes for the Registrar, Financial Aid and Admissions Offices.
- Other duties as assigned.
Essential Knowledge, Skills or Abilities:
- Knowledge of data analysis techniques
- Knowledge of the applied use of various software programs including CRM technology
- Demonstrated ability to use MS Office Suite including Excel, PowerPoint, Outlook
- Demonstrated ability to use PeopleSoft and document imaging software (such as ImageNow)
- Ability to plan, organize and prioritize multiple work assignments and projects
- Ability to maintain accurate and detailed records
- Considerable knowledge of the recruitment techniques and practices.
- Excellent oral and written communication skills
- Demonstrated ability using time management techniques and practices.
- Ability to participate in work groups; and coordinate, develop and implement projects.
- Ability to identify, analyze and resolve problems.
- Ability to develop and maintain effective professional working relationships with individuals at all organizational levels both with the campus community and with external institutions, community leaders, agencies, and others
- Ability to maintain accurate and detailed records.
- Ability to relate well to both prospective and continuing students.
- Ability to work independently and to participate, contribute and positively engage in work groups.
- Ability to travel and have a valid driver’s license.
- Ability to communicate effectively both orally and in writing with students, family members, groups or on a one-to-one basis.
- Ability to perform work often under pressure to meet multiple customer service and operational demands while maintaining service standards.
- Physical ability to sit at a desk and/or operate a personal computer for about 2 hours at a time.
- Moderate amounts of walking, standing, and stair climbing; occasional lifting of up to 50 pounds.
THE UNIVERSITY AND AREA
UW-Parkside is a regional comprehensive university that is committed to accessibility, academic excellence, student success, diversity, and community engagement. This beautiful campus is on 700 acres of woodland & prairie in the heart of the Milwaukee/Chicago corridor, between Racine and Kenosha and near Lake Michigan. The university enrolls approximately 5,000 students, many of whom are first- generation and nontraditional students. UW-Parkside benefits from the diversity of the communities it services in Kenosha, Racine, and Walworth Counties. Kenosha and Racine are small cities that offer tranquility and convenience. The myriad attractions of Milwaukee and Chicago are easily accessible, as is the solitude of the country. UW-Parkside is strongly committed to creating and maintaining a multicultural, pluralistic campus environment.
The tri-county region that comprises the University’s primary service area is home to an impressive array of businesses. There are more than 10,000 small businesses in the region, as well as a large number of globally-recognized employers. The college, through its active, engaged Advisory Board, enjoys a close relationship with many of these businesses. For further information regarding the University and community, please see our website at www.uwp.edu.
REVIEW OF APPLICATIONS
Applications received by 11:59 PM April 27th, 2018, are ensured full consideration. Position is open until filled.
Contact Name: Sharon Acerbi
Contact Phone: 262-595-2130
Contact Email: firstname.lastname@example.org