Graduation Services Coordinator
Deadline for Applications is 2/26/2021

Code: 16663 Posted: 02/11/2021

The University of Wisconsin-Parkside invites applications for the position of Graduation Services Coordinator.

This position is under the general direction of the Registrar and plays an integral role in the retention and graduation of students through collaboration with academic departments and academic and career advising. Collaborates, communicates with, and supports students, faculty, and staff in the development, implementation, and maintenance of student and curricular records as it relates to degree requirements data and systems.

Essential Job Functions


  • Serves as an expert in the creation and maintenance of student records and curricular and degree requirement data within the student information system and other related systems.
  • Implements, interprets, and enforces instructional, professional and legal standards and regulations related to student, curricular, and academic records.
  • Collaborates with academic deans, faculty, advisors, and staff to resolve curricular, student record, and degree audit problems. Audits and corrects data to ensure accuracy and completeness.
  • Provides functional support and evaluation of student information, curricular management, and degree audit systems to identify opportunities for business process improvements and makes recommendations to adapt processes and systems to achieve greater efficiency.
  • Participates in systems testing, and develops and maintains documentation on business processes.
  • Applies knowledge of programs, procedures, and policies to provide expert guidance in student records, curricular management, and degree audit functions when complex cases have been escalated by campus stakeholders for resolution.

Essential Knowledge And Abilities


  • Possesses advising, communication, and public relations skills required to interact continually with students, advisors, and department administrators.
  • Has the ability to monitor academic progress, analyze/track degree completion status, evaluates and process executive actions, and interprets and explains university policies and procedures.
  • Exhibits excellent communication skills, both written and verbal; excellent conflict resolution skills; interpersonal, time management and supervisory management skills, problem-solving skills and the ability to train and motivate others.
  • Has a comprehensive understanding of and adherence to University policies and guidelines as they relate to academic records and graduation requirements
  • Exhibits a considerable knowledge and understanding of the Registrar’s Office schedule of activities throughout the year and the timeline in which these activities occur
  • Possesses project management skills including: ability to organize, prioritize, manage large amounts of data, anticipate situations, communicate effectively and generate momentum with others
  • Has considerable experience with MS Office (Word, Excel, Access, and PowerPoint), PeopleSoft, imaging and the ability to create queries and work with printers, copiers, and microfilm reader/printer.
  • Has a working knowledge of FERPA rules and regulations and ability to ensure compliance.
  • Demonstrates ability to troubleshoot and solve difficult problems, think systemically to create effective processes and procedures that effect the university and analyze situations in order to apply logical solutions in a complex environment
  • Has the ability to train others on academic requirements, policies, processes/procedures as well as technical software applications
  • Possesses the ability to maintain accuracy and detail amidst interruptions and under pressure
  • Has the ability to work with a diverse student body and the ability to understand and support different student needs
  • Has the ability to use a computer for extended periods, to bend for filing and lift boxes of forms and files.


Education, Experience, Training And/or Certifications


  • Bachelor’s Degree – Preferred Minimum
  • Work experience in higher education
  • Experience with an integrated information system
  • Demonstrated experience with MS Word and Excel
Salary and Benefits

Commensurate with qualifications and experience.

The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan. 

Benefit Details:

Total Compensation Estimator:

Application Process

Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)

Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: Submit application materials

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:

  • Cover Letter
  • Resume
  • Names and contact information for 3 professional references

Review of Applications

Applications received by 11:59 p.m. Friday February 26th, 2021 are ensured full consideration. 

You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee. 

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.

In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.


Laura Menarek
Available Until: 02/26/2021

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