Student Processing Specialist
Position Is Open Until Filled

Code: 20590 Posted: 02/16/2024

The University of Wisconsin-Parkside is a dynamic learning community grounded in academic excellence and focused on student success, diversity, inclusion and community engagement. One of 13 four-year institutions within the University of Wisconsin System, Parkside provides an educational value to our students that’s unparalleled. An affordable, high-quality education is an investment in one’s future, and we believe the cost of an education should not prevent any student from achieving their educational and professional goals.

UW-Parkside is a great place to start or enhance your career. The campus is nestled on 700 acres of woodland and prairie and two miles west of Lake Michigan in Kenosha, WI. At Parkside we offer competitive pay and benefits, as well as an engaging and supportive work environment. Parkside is a community that’s easy to call home. Find out why.

Position Title: Student Processing Specialist

Employment Type: Full-Time, University Staff

Reports To: The Student Processing Specialist will report to the Registrar

Salary: $35,360.00 - $41,600.00 commensurate with qualifications and experience

The Student Processing Specialist in the Office of the Registrar provides essential service through effective and efficient systems processing and customer service. Individuals in this position will work autonomously to process student records into various systems encompassing the lifecycle of the student from admission to graduation. Individuals must fully understand, interpret, and communicate university policies and procedures accurately and effectively. Providing and modifying student record information requires that this person demonstrate integrity and dedication to maintaining student records and confidentiality.

This position requires attention to detail, strong organizational skills, and ability to work with various technology systems, and working independently as well as with a team. This position requires a high-level knowledge of technology in systems including a student information system (PeopleSoft), scanning and imaging (Perceptive Content) and Microsoft Office Suite, as well as others. As a member of the Registrar team, the Student Processing Specialist must work to create and maintain a welcoming, equitable, and inclusive work environment. Performs other duties as assigned.

Essential Job Functions

Some of the key responsibilities for this position will include:

  • Receive registration related documents and process as appropriate (i.e. overrides, independent studies, internships, fieldwork, audit requests, late adds/drops/withdrawals, grade changes, executive actions).
  • Process requests for change of demographic information, enrollment/degree verifications, plan declarations and image to students’ records.
  • Complete various processes related to specific programs requiring special considerations for registrations, drops for non-payment or incomplete documentation, etc.
  • Course Schedule data entry related to set up of terms, calendars, facilities and other tables in PeopleSoft utilized for schedule build and instructor assignment.
  • Manage and respond to email inquiries in various general emails accounts for the office.
  • Provide coverage as needed for other service areas such as transcripts, phones, in-person traffic, etc.
  • Correspond with applicants/students/faculty/staff via phone, email, and or in person as needed to follow up on processing needs. Work collaboratively to resolve needs and issues.
  • Ensure high quality of customer service through all interactions including responding to emails, written correspondence or phone calls in a timely manner.
  • Create and maintain documentation of policies, processes and procedures for specific position.
  • Provide guidance, training, training documentation and assistance to all team members.
  • Consult with other university offices to resolve questions/issues related to student record processing.
  • Assist with department functions as needed related appropriate areas of recruiting, admissions and graduation.
  • Performing testing of various electronic and database systems as needed.
  • Participate on work teams, project teams within department, division or university as assigned based on professional knowledge and need.
  • Adhere to the underlying requirement of data accuracy, integrity and confidentiality in all tasks.
  • Understand and comply with FERPA regulations.
  • Minimum of a high school diploma.
  • Demonstrated customer service skills.
  • Ability to communicate clearly and effectively both verbally and in writing.
Salary and Benefits

Commensurate with qualifications and experience.

The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan. 

Benefit Details:

Health & Retirement Contributions Estimator:

Application Process

Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)

Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: Submit application materials

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:

  • Cover Letter
  • Resume
  • Names and contact information for 3 professional references

Review of Applications

Applications received by 3/10/2024 are ensured full consideration. Position open until filled.

You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee. 

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.

In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.


Amber Marzette

Diversity Jobs Employer Member
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