Student Services Coordinator Office of Multicultural and Student Affairs

Student Services Coordinator Office of Multicultural Student Affairs

Code: 14424 Posted: 06/15/2018

Student Services Coordinator
University of Wisconsin-Parkside


Position Location: Southeastern, WI

The University of Wisconsin-Parkside invites applications for the position of Student Services Coordinator in the Office of Multicultural Student Affairs (OMSA)

The Coordinator for Retention Programs/Advisor in the Office of Multicultural Student Affairs (OMSA) is responsible for providing student support and cultural programming for historically underrepresented (Multicultural/Disadvantaged) students. Provides assistance to the campus in areas of access, retention and persistence to graduation of Multicultural/Disadvantaged students of various backgrounds. Also, provides leadership to the Always Reaching Upward Mentoring program and support to the Lawton and Advanced Opportunity Program Grants. Assists the OMSA leadership in creating an atmosphere of academic excellence, leadership and professional development for students through retention initiatives. 


Education, Experience, Training And/or Certifications


  • Bachelor’s degree
  • Working with Multicultural/Disadvantaged students
  • Developing and managing programs supporting Multicultural/Disadvantaged students.


  • Master’s degree in Higher Education, Student Personnel Administration or related field.
  • Experience working in a post-secondary setting
  • Preferred Bi-Lingual in Spanish

Essential Duties and Responsibilities 

A. Leadership

  1. Create, develop and implement successful programs targeting academics, retention, leadership and career development meeting the needs of Multicultural/Disadvantaged students.
  2. Coordinate college readiness and cultural awareness programs. 
  3. Advise college students on academics, leadership, involvement and personal/social concerns.
  4. Work collaboratively with office staff on developing new retention and cultural programs.
  5. Collaborate with offices/organizations/committees such as: Campus Activities & Engagement, Housing & Residence Life, Advising & Career Center, Student Support Services, Admissions & New Student Services, Ethnic Student Organizations, and diversity committees, etc.
  6. Assist with socio/cultural programming: Taking Care of Business Awards Banquet (TCB), American Multicultural Student Leadership Conference (AMSLC), work with Admissions and New Student Services on Multicultural Open Houses, and etc.
  7. Monitor progress of Multicultural/Disadvantaged students by providing intrusive advising and intervention as appropriate. Maintain complete and accurate records of contacts made.

B. Program Management

  1. Gather information critical for planning programs pertinent to recruitment, retention, financial aid, and academia. Continue to do research in order to broaden knowledge for training student employees.
  2. Oversee the Lawton and AOP Grant Programs and the process for student recipients.
  3. Provide assistance to Multicultural/Disadvantaged Students in the planning and development of cultural programs.

C. Operations

  1. Work with the Assistant Director on preparing, administering, and managing department and program budgets.
  2. Work with student staff on professional development, goal planning, recruitment of student staff, and evaluate professional staff and provide performance management evaluations.
  3. All other duties assigned by Assistant Director and Director.


Essential Knowledge And Abilities

  • Knowledge of successful models and theories of student success; in particular, those that support Multicultural/Disadvantaged students.
  • Ability to manage multiple tasks, projects and competing priorities.
  • Excellent communication skills both written and oral.
  • Ability to support and relate to the experience of Multicultural/Disadvantaged undergraduate students.
  • Ability to guide student staff and provide leadership to encourage growth and professional development.
  • Ability to design and implement successful programs using data driven metrics
  • Ability to work on a computer for long periods of time
  • Ability to drive/travel to conferences and to schools.


The University and Area 

UW-Parkside is a regional comprehensive university that is committed to accessibility, academic excellence, student success, diversity, and community engagement. This beautiful campus is on 700 acres of woodland & prairie in the heart of the Milwaukee/Chicago corridor, between Racine and Kenosha and near Lake Michigan. The university enrolls approximately 5,000 students, many of whom are first- generation and nontraditional students. UW-Parkside benefits from the diversity of the communities it services in Kenosha, Racine, and Walworth Counties. Kenosha and Racine are small cities that offer tranquility and convenience. The myriad attractions of Milwaukee and Chicago are easily accessible, as is the solitude of the country. UW-Parkside is strongly committed to creating and maintaining a multicultural, pluralistic campus environment.  

The tri-county region that comprises the University’s primary service area is home to an impressive array of businesses. There are more than 10,000 small businesses in the region, as well as a large number of globally-recognized employers. The college, through its active, engaged Advisory Board, enjoys a close relationship with many of these businesses. For further information regarding the University and community, please see our website at  


Review of Applications 

Applications received by 11:59 PM July 15, 2018 are ensured full consideration. Position opened until filled. 

Application Process

STEP 1: Please select the applicable link below: 

External Applicants: (Candidates NOT currently employed by the University of Wisconsin System) – follow link then continue to STEP 2 

Internal Applicants: (Candidates currently employed by the University of Wisconsin System) – follow link then under “Main Menu” choose:

  • “Self Service”
  • “Recruiting”
  • “Careers”  

STEP 2: Under "Job Search" choose:

  •  "More Options"
  •  Job Opening ID: "14424"
  •  "Search"
  •  "Select "Student Services Coordinator Office of Multicultural Affairs"
  •  "Click "Apply"
  •  You must login before you can apply. Input your "User Name" and "Password"
    and select "Login"
  • If you have not yet registered, click "Register Now" to begin the registration  process.

STEP 3: Submit application materials:

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover Letter
  •  Resume
  •  Names and contact information of three professional references
  •  Transcript (Unofficial transcript accepted for application process. Official  transcript required for hire.

You must select "SUBMIT", selecting "Save" will not forward your application materials to the search committee.

If you have questions about how to apply go to

Please Note:

In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.

Salary and Benefits 

Commensurate with experience and education. The UW System provides a liberal benefits package, including participation in a state pension plan.

Benefit Details:

Total Compensation Estimator:

 Legal Notices

Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. 

Note: Criminal Background Check - The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a “disparate impact” and is not “job-related and consistent with business necessity” in hiring decisions. All information used to screen or hire job applicants should relate to the duties of the job.

UW-Parkside is an AA/EEO employer:  All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status. Individuals from diverse backgrounds are encouraged to apply.

It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available at Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.

Contact Name: April Puryear

Contact Phone: 262/595-2674

Contact Email:

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