Master of Science in Information Technology Management

UW-PARKSIDE 2019-21 CATALOG
Molinaro 248• 262-595-2314

College:
Business, Economics, and Computing

Degree offered:
Master of Science

Academic Director: Suresh Chalasani

Program Overview

The online M.S. in information technology management program represents a fully online fixed curriculum consisting of 37 credits – 12 three-credit courses and a one-credit capstone preparation course. UW-La Crosse, UW-Oshkosh, UW-Parkside, UW-Stevens Point, UW-Stout and UW-Superior will offer the program jointly. In addition to courses in key areas such as IT operations, business analysis, cloud computing, enterprise security, data science, and management of emerging technologies, the required capstone course, which represents the culminating experience in the program, will provide students with the opportunity to apply skills acquired from coursework through a project-based experience that addresses a problem, need, or concern in an IT setting. Utilizing project management and leadership tools obtained through coursework and by working directly with IT leaders in the field, the students’ hands-on project may result in an action plan or product suitable for implementation by the host organization.

Goals of the Program

The degree addresses a recognized high-need area of IT management as supported by research and input from employers and industry representatives. Upon completion of this degree program, students will have developed advanced knowledge and skills that will enable them to serve an important function and role within the IT workforce. It is a degree targeted at adult and nontraditional students possessing a bachelor’s degree and thus broadens access for alumni and others to advanced study. The M.S. in IT management also builds upon the undergraduate experience of working adults by advancing proficiencies in communication, critical thinking, problem solving, analytical, leadership, teamwork, and collaboration skills. Furthermore, this multidisciplinary degree will serve to build bridges between disciplines and develop students’ abilities to think in terms of systems and interrelationships, and within complex organizations.

Student Core Competencies and Learning Outcomes

Students completing the master of science in IT management degree will gain the following core competencies and learning outcomes:

Competency A: Conduct financial analysis and develop and manage technology budgets.
Upon completion of the program, students will be able to:

  • Interpret and create pro forma financial statements;
  • Perform financial analysis for IT strategic planning purposes including portfolio management ;
  • Develop and manage technology budgets.
Competency B: Lead and manage technology functions, projects and personnel.
Upon completion of the program, students will be able to:
  • Plan and manage technology projects;
  • Develop organizational leadership skills relevant for IT management;
  • Lead IT personnel to meet organizational needs.
Competency C: Demonstrate effective professional collaboration and soft skills appropriate for technology settings.
Upon completion of the program, students will be able to:
  • Demonstrate ability to effectively conduct crucial conversations;
  • Demonstrate ability to effectively communicate with stakeholders across the organization;
  • Demonstrate professional behavioral skills accounting for ethics, diversity and cultural sensitivity.
Competency D: Manage security and compliance, accounting for governance and ethical implications.
Upon completion of the program, students will be able to:
  • Apply ethical frameworks to analyze problems and evaluate alternative solutions;
  • Create and manage technology policies and procedures for an organization with an understanding of the regulatory environment;
  • Interpret and manage IT governance policies;
  • Design appropriate security architecture with an understanding of the technology.
Competency E: Investigate and plan innovative solutions for business challenges.
Upon completion of the program, students will be able to:
  • Evaluate the impact of emerging technologies;
  • Analyze data to address organizational challenges and create competitive advantages;
  • Analyze requirements and propose technical solutions.
Competency F: Engineer, develop and deploy strategies for enterprise systems.
Upon completion of the program, students will be able to:
  • Develop appropriate data management technologies;
  • Create and deploy enterprise solutions in support of organizational goals;
  • Plan and implement projects related to infrastructure, security, software development or data analysis.

Admission Requirements for the Master of Science in Information Technology Management

Admission to the master of science in IT management program requires:
  • Bachelor’s degree from a regionally or nationally accredited university (in any discipline).
  • 3.00/4.00 undergraduate GPA.
  • Prerequisite coursework of Programming I, Database I, and Data Communications/Network.

Requirements for the Master of Information Technology Management (37 credits)

To graduate with a master of science in IT management, students must satisfy all degree requirements, including a minimum degree grade point average of 3.00.

Required courses (37 credits):

ITM 700 Communications for IT Professionals 3 cr
ITM 705 Leading the IT Function 3 cr
ITM 710 Finance for IT Managers 3 cr
ITM 715 Data Science 3 cr
ITM 720 Cloud Computing and Enterprise Applications 3 cr
ITM 725 Enterprise Security 3 cr
ITM 730 Agile and Traditional IT Project Management 3 cr
ITM 735 Business Analysis for Effective IT Organizations 3 cr
ITM 740 IT Operations 3 cr
ITM 745 IT Governance, Ethics, and Regulatory Compliance 3 cr
ITM 750 Evaluation of Emerging Technologies 3 cr
ITM 754 ITM Capstone Preparation 1 cr
ITM 755 ITM Capstone 3 cr

Courses in Master of Science in Information Technology Management (ITM)

700

Communications for IT Professionals
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.

This course focuses on developing communication skills for IT professionals. Deliver effective presentations, conduct crucial conversations with stakeholders. Develop verbal and nonverbal communication skills emphasizing cultural sensitivity, diversity, and ethics. Conduct relevant research and critically evaluate information to make informed evidence-based decisions.

3 cr
705

Leading the IT Function
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly

This course focuses on the differences between and application of management and leadership theories in an IT environment. Utilizing an array of assessment activities, students will identify and understand one’s own personal assets and liabilities to become an effective leader and agent of change in a complex adaptive system.

3 cr
710

Finance for IT Managers
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.

Frame financial decisions within general and project accounting principles. Topics include: pro forma financial statements, time value of money, cash flows and equivalence, depreciation, net present value, rate of return, and ratio analysis. Prepare budgets that prioritize projects within constraints, address uncertainty and intangibles, and integrate with project scheduling.

3 cr
715

Data Science
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
Examines key data science concepts, methods, and processes. Addresses issues for developing, managing and supporting data-driven decision-making in the organization. Provides knowledge and tools for incorporating data science into IT project workflows. Topics include, but are not limited to, data analytics, data warehousing, machine learning, and artificial intelligence.

3 cr
720

Cloud Computing and Enterprise Applications
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
Leverage cloud services to streamline computing resources, deploy enterprise applications, improve user access and system reliability, and utilize advanced computing capabilities. Foundation concepts include: virtualization, multi-tenant architecture, and software defined networking. Examines the full range of services available to organizations along with deployment strategies, evaluation criteria, economic justification, and manageability.

3 cr
725

Enterprise Security
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
Explores technical, administrative, and physical aspects of IT security. Investigates various threats within IT and fraud. Applies information classification to the design of information, network and physical security. Evaluates the business processes of risk, business continuity, audit, and the risk within software development.

3 cr
730

Agile and Traditional IT Project Management
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
Examines project management concepts as applied to IT projects; covers traditional PMBOK techniques such as project identification, selection, procurement, and cost/schedule preparation and monitoring. Introduces agile IT project management concepts including Scrum and Extreme Programming. Requires students to apply these concepts to group projects.

3 cr
735

Business Analysis and System Development
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
This course focuses on the importance, role, and techniques of the business analysis function in the modern IT organization. The course is organized around the six knowledge areas and associated techniques of the Business Analysis Body of Knowledge (BABOK) specified by the International Institute of Business Analysis.

3 cr
740

IT Operations
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
Explores best practices and techniques for ensuring the smooth functioning of the IT infrastructure and operational environments to support development and deployment of applications and services within the organization. Coverage includes network infrastructure; servers and devices; computer operations; service management; facilities; help desk services, DevOps, and process automation.

3 cr
745

IT Governance, Ethics, and Regulatory Compliance
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
This course examines best practices in IT governance to achieve regulatory compliance, optimize use of available resources, ensure trustworthiness of enterprise information, and support business strategies and objectives. Topics include: strategic alignment, IT service and control frameworks, portfolio management, IT risk management, and ethical issues in IT governance.

3 cr
750

Evaluation of Emerging Technologies
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
This seminar course researches, identifies and evaluates significant new trends, technologies and events influencing the global environment of information technology and systems. The course will evaluate future and disruptive technologies, strategies for successful implementation of innovative technologies, critical thinking, and ethics pertaining to its use.

3 cr
754

ITM Capstone Preparation
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
Students select their capstone project, create a plan, define deliverables, secure approval and complete setup of their development environment. Students review concepts necessary for completion of the capstone including Agile project management, systems analysis and communicating with technical and non-technical audiences. Additional topics may be included.

1 cr
755

ITM Capstone
Prereq: Admitted MS-ITM degree seeking students only or program advisor consent on space available basis.
Freq: Yearly.
Students complete the projects approved in the Capstone Preparation course. This course includes the management, development and delivery of an information technology project to a client or employer, including regular communication of status to both technical and non-technical audiences.

3 cr
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