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Certified Administrative Professional with Microsoft Office Master 2019 (Vouchers Included)

Online Administrative Professional Training

Become a Certified Administrative Professional and Microsoft Office Master

As the business world evolves, many administrative assistants are earning their Certified Administrative Professional (CAP) and Microsoft Office Master credentials. This 100% online course will help you gain the technical skills and knowledge needed to gain these valuable industry certifications.

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Job Outlook for Administrative Professionals

According to the Bureau of Labor Statistics (BLS), administrative assistants earn an average annual salary of over $39,000 and work in one of the fastest growing professions.

According to PayScale.com, holders of the Microsoft certification earn an average of $54,000 per year.

Certified Administrative Professional FAQs

No. However, as the modern office shifts to becoming more technology driven, having formal training is key to advancing your skill set and staying ahead of the curve. Employers want candidates that can hit the ground running in their organization without further training, which certification proves.

CAP is an assessment-based certification for office and administrative professionals. As an industry-recognized certification, it designates that you understand the duties, responsibilities and knowledge required of an administrative professional in the today’s workplace. 

To be eligible for the CAP exam, candidates must meet the following requirements:

  • No College Degree - 4 years of relevant work experience
  • Associates Degree - 3 years of relevant work experience
  • Bachelor's Degree - 2 years of relevant work experience

Relevant work experience includes typical duties for office and administrative professionals including:

  • Conducting business communication, including emails and memos
  • Overseeing office functions and record keeping
  • Managing projects, budgets and meeting schedules
  • Coordinating between staff and clients

MOS Master is the top computer skills certification for professionals. Globally, Microsoft Office is the leading office software with many organizations heavily invested in Microsoft technology.

To earn your MOS certification, you must pass the following exams: MOS 77-727 and 77-728 (Excel), 77-725 and 77-726 (Word), 77-729 (PowerPoint), and 77-731 (Outlook).

Course Objectives

  • Prepare to take the Certified Administrative Professional (CAP) 
  • Master the CAP body of knowledge
  • Understand administrative fundamentals including financial responsibilities and project management

Prerequisites and Requirements
There are no prerequisites to take this course.


Registration and Enrollment
This course is 100% online. Start anytime.

Ready to Become a Certified Administrative Professional with Microsoft Office Master?

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Curriculum

ORGANIZATIONAL COMMUNICATION (PART 1)
Communication essentials; interacting with stakeholders and teams
 

ORGANIZATIONAL COMMUNICATION (PART 2)
Organizational structure and systems; networking, interpersonal interactions and public speaking
 

BUSINESS WRITING AND DOCUMENT PRODUCTION
Business writing; publishing web documents, hard-copy documents, and meeting minutes
 

TECHNOLOGY AND INFORMATION DISTRIBUTION
Researching, gathering, compiling, and analyzing data and information; networks for information distribution and maintaining, backing-up, and storing data
 

OFFICE AND RECORDS MANAGEMENT
The basics of creating functioning and productive workspaces; obtaining and managing resources for your office and working in a virtual office
 

EVENT AND PROJECT MANAGEMENT
Event and travel management: coordinating virtual meetings; project management, time management and negotiations

HUMAN RESOURCES
Human resources functions, duties, and processes; employee files, records and training
 

FINANCIAL FUNCTIONS
Organizational finance: budgeting, financial statements, and financial transactions; banking process and the bank statement reconciliation process
 

WORKPLACE BEHAVIORS
Goal setting and creativity; problem solving, decision making and time management
 

BECOMING AN ADMINISTRATIVE ASSISTANT AND ADVANCING YOUR CAREER
Job duties, responsibilities and personal characteristics of administrative assistants


MICROSOFT OFFICE MASTER 2019 INTRODUCTION
Learn about best communication practices, expectations and how to make yourself a viable asset to any team.

EXCEL
Understand how to work within Microsoft Excel. Enter data and create worksheets, cover advanced topics like using formulas, visualizing data and how to collaborate with other Excel users.
 

WORD
Create and edit Word documents. Learn to use tables, images, illustrations, and change page layout. Additionally, you'll cover how to review and collaborate on documents, manage mailings and protect documents.
 

POWERPOINT
Develop PowerPoint presentations from start to finish. Understand how to format your presentations, and include advanced elements like effects, illustrations and tables.
 

OUTLOOK
Master Microsoft Outlook by learning to work with messages, organize contacts, manage an inbox and work across multiple email accounts.

Gain the skills and knowledge you need to earn valuable industry certifications.

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Instructors

Becky Swaim  |  Becky has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tracy Berry  |  Tracy has been a senior graphic designer/programmer, instructor, and consultant since 1993. She helps organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, reporting/productivity applications, Microsoft Office, as well as the creation of online courses with software from leading vendors.   

The University of Wisconsin-Parkside is committed to providing access, equal opportunity, and reasonable accommodation in its services, program activities, education, and employment for individuals with disabilities. To request disability accommodations, contact Professional and Continuing Education at least eight weeks in advance at: 262-595-3340 (V), 262-595-2513 (FAX), or email continuing.ed@uwp.edu.
 

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