Personal Enrichment
Enhance your life through learning! Our in-person and online personal enrichment opportunities include fun, mentally-stimulating courses for people of all ages to cultivate new skills and hobbies.
Available Courses
NEW! CompTIA CySA+ Training Boot Camp
Overview
Learn how to use behavioral analytics to prevent, detect and combat cyber threats! This boot camp provides the most comprehensive approach to earning CompTIA’s intermediate-level Cybersecurity Analyst (CySA+) certification.
This program is offered in partnership with ed2go/Cengage.
The CompTIA CySA+ Boot Camp is a comprehensive five-day training that teaches you the knowledge and skills required to configure and use the latest industry-standard threat detection tools. Throughout the cybersecurity program, you will learn how to perform data analysis to identify vulnerabilities and expose cyber threats — with the ultimate goal of helping organizations protect and secure their applications and systems.
You will leave with the required knowledge to pass your CySA+ exam, including its five domains: threat and vulnerability management, software and systems security, security operations and monitoring, incident response, and compliance and assessment. You will also possess the behavioral analytics skills needed to provide increased visibility into cyber threats and stand out as a cybersecurity analyst.
You will receive an exam voucher for the CompTIA CySA+ certification exam with your enrollment.
Our Certification Success Program, paired with our provided prep materials, boot camp sessions, and post-work, is designed to ease any concerns you may have when taking the certification exam. If your first attempt is unsuccessful, this program provides peace of mind that you may be eligible to take the certification exam a second time (if needed) at no additional fee.
*To qualify for a second certification exam voucher, students must:
- Attend at least 85% of each day of class
- Score a 90% or higher on their final practice exam
- Take the first exam within 90 days of class completion
- Upload your exam failure notice from your first exam attempt
What you will learn
- Applying environmental reconnaissance techniques and analyzing the results
- Implementing or recommending responses to network-based threats
- Implementing a vulnerability management process
- Identifying common vulnerabilities and analyzing vulnerability scans
- Analyzing threat data to determine the impact of threats
- Preparing toolkits and supporting incident response
- Using data to recommend remediation of security issues
How you will benefit
- You will verify that you have the knowledge and skills required to configure and use the latest industry-standard threat detection tools, analyze data, and identify vulnerabilities in the results, exposing threats and risks to an organization.
- You will prepare to pass the CompTIA CySA+ exam
- The provided information security theory is also enforced through hands-on exercises
- Learn how to configure and operate many different technical security controls over the course of the 5-day boot camp
- The CySA+ certification meets 8570.1 mandate and is approved for five job categories, including 1) Information Assurance Technician Level II, 2) Cybersecurity Service, 3) Provider (CSSP) – Analyst, 4) CSSP – Incident Response, 5) CSSP – Infrastructure Support, 6) CSSP – Auditor
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- A microphone.
- Speakers.
- Webcam.
Software Requirements:
- PC: Windows 7 or later.
- Mac: macOS 12 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word Online.
- Adobe Acrobat Reader.
- Zoom Meetings.
- Software must be installed and fully operational before the course begins.
Other:
Email capabilities and access to a personal email account.
Instructional Material Requirements:
The student materials required for this course are included in enrollment and will be available online.
Prerequisites:
This course is intended for cybersecurity analysts, vulnerability analysts, cybersecurity specialists, or anyone interested in building their skills as an analyst.
Certification Requirements:
Although not required, CompTIA recommends three to four years of hands-on information security experience, as well as a Network+, Security+ certification or equivalent knowledge.
NEW! CompTIA Security+ Training Boot Camp
Overview
The CompTIA Security+ Training Boot Camp teaches you information security theory and reinforces that theory with hands-on exercises to help you learn by doing. You will learn how to configure and operate many different technical security controls — and leave prepared to pass your Security+ exam.
This program is offered in partnership with ed2go/Cengage.
Security+ holders have the knowledge and skills to help organizations proactively identify potential security risks and respond more quickly when incidents do occur. This boot camp includes five days of live training covering today’s most critical information security issues and practices. You will leave fully prepared to pass the popular CompTIA Security+ SY0-701 exam and address real-world security challenges across the five areas outlined by the Security+ exam objectives:
- Attacks, threats, and vulnerabilities
- Architecture and design
- Implementation
- Operations and incident response
- Governance, risk, and compliance
You will also receive an exam voucher for the CompTIA Security+ certification exam with your enrollment.
Our Certification Success Program, paired with our provided prep materials, boot camp sessions, and post-work, is designed to ease any concerns you may have when taking the certification exam. If your first attempt is unsuccessful, this program provides peace of mind that you may be eligible to take the certification exam a second time (if needed) at no additional fee.
*To qualify for a second certification exam voucher, students must:
- Attend at least 85% of each day of class
- Score a 90% or higher on their final practice exam
- Take the first exam within 90 days of class completion
- Upload your exam failure notice from your first exam attempt
What you will learn
- Essential information security concepts
- Threats and attack vectors used by malicious actors
- Network security, monitoring, access control, cryptography, and more
How you will benefit
- Learn key concepts and objectives related to information security issues and practices
- Obtain techniques and methodologies used to successfully configure, execute, construct, and troubleshoot network security to ensure the threat of viruses, worms, Trojans, and improper configuration is minimized or negated
- Training covers the updated objectives added to the most recent version of the exam (SY0-701), including additional cyber threats, cloud environments, entry-level incident response, and governance, risk, and compliance (GRC)
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- A microphone.
- Speakers.
- A webcam.
Software Requirements:
- PC: Windows 7 or later.
- Mac: macOS 12 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word Online.
- Adobe Acrobat Reader.
- Zoom Meetings.
- Software must be installed and fully operational before the course begins.
Other:
Email capabilities and access to a personal email account.
Instructional Material Requirements:
The student materials required for this course are included in enrollment and will be available online.
Prerequisites:
Prior to enrolling in the Security+ Boot Camp, students should have roughly 12-24 months of experience working with information systems and networking.
NEW! CompTIA Network+ Training Boot Camp
Overview
In this Boot Camp, you will learn how to configure, troubleshoot, and oversee networks! It provides the most comprehensive approach to earning your CompTIA Network+ certification, one of the most popular certifications an IT professional can attain.
This program is offered in partnership with ed2go/Cengage.
The CompTIA Network+ Boot Camp is a comprehensive, five-day training that teaches you important networking administration and support skills. The ever-evolving networking capabilities of organizations require more advanced skills than the A+ certification. This Network+ online course builds on your existing knowledge by teaching you fundamental information technology (IT) concepts, including the design and implementation of networks, using routers and switches to segment traffic, troubleshooting network problems, and more.
You will leave this IT boot camp with the skills needed to take the next step in your career and the knowledge required to pass your Network+ certification exam, a leading IT certification, and prove your worth to employers.
With your enrollment, you will also receive an exam voucher for the CompTIA Network+ certification exam.
Our certification success program, paired with our provided prep materials, boot camp sessions, and post-work, is designed to ease any concerns or doubts you may have when attempting your initial exam. You are also eligible for a free second exam attempt should you meet the required qualifications.*
*To qualify for a second certification exam voucher, students must:
- Attend at least 85% of each day of class
- Score 90% or higher on their final practice exam
- Take the exam within 90 days of class completion
- Upload your exam failure notice from your first exam attempt
What you will learn
- Essential information security concepts
- Threats and attack vectors used by malicious actors
- Network security, monitoring, access control, cryptography, and more
How you will benefit
- Design and implement functional networks
- Configure, manage and maintain essential network devices
- Use devices such as switches and routers to segment network traffic and create resilient networks
- Identify benefits and drawbacks of existing network configurations
- Implement network security, standards, and protocols
- Troubleshoot network problems
- Support the creation of virtualized networks
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- A microphone.
- Speakers.
- A webcam.
Software Requirements:
- PC: Windows 7 or later.
- Mac: macOS 12 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word Online.
- Adobe Acrobat Reader.
- Zoom Meetings.
- Software must be installed and fully operational before the course begins.
Other
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The student materials required for this course are included in enrollment and will be available online.
Prerequisites:
Prior to enrolling in Infosec’s CompTIA Network+ Boot Camp, you should have a general understanding of Windows client operating systems and experience with Microsoft products and technologies.
Agile Project Management Certificate
Overview
This certificate was designed from the ground-up around the PMI standards for project management. In fact, this certificate satisfies the educational requirements needed to sit for the highly sought-after PMP certification. The PMP is the industry gold standard for project management professionals.
This certificate program walks you through an entire project lifecycle—from writing the project charter and scope statement, to assessing the project risks, and closing out a successful deliverable. The certificate focuses on traditional—or “waterfall”— project management, but will also teach you principles of agile.
This program is offered in partnership with the Universitites of Wisconsin.
Instructor(s)
Sheronda Glass: Sheronda Glass has worked for the University of Wisconsin-Parkside since 2016 and is currently the Assistant Vice Chancellor of Human Resources and Employee Engagement. She is a human resources executive with 25+ years of HR experience having worked in a variety of industries, including healthcare, consumer products/manufacturing, and most recently, K-12 education. She has extensive experience in the areas of HR strategic planning, conflict resolution, performance management, labor relations, and diversity management. She has also worked as a consultant for over six years, consulting in both for-profit and non-profit organizations. She is a certified trainer/facilitator in the areas of conflict resolution, emotional intelligence, performance management, and cultural competency.
Sheronda received her Ph.D. in Business Management with a specialization in Human Resources from Capella University. She has taught human resources courses including Performance Management, and Introduction to Human Resources Management, and currently teaches Essential Personal Skills for Project Management and Staffing Organizations. She has also achieved the Professional in Human Resources certification awarded by the Society for Human Resources Management and the HR Certification Institute. She is a facilitator for the prep course for SHRM professional certifications and SHRM Essentials for non-HR managers. She is the recipient of the 2018 Milwaukee Business Journal HR Award and the UW System 2019 Outstanding Women of Color in Education Award.
Jordania Leon-Jordan: Ms. Leon-Jordan received her bachelor’s degree from UW-Stevens-Point and her master’s degree in Business Administration from UW-Parkside. Ms. Leon-Jordan is a certified project management professional (PMP), teaches project management for the College of Business, Economics and Computing (CBEC), and leads UW-Parkside’s IT strategic planning efforts.
As the CIO, Ms. Leon-Jordan serves as the head of the Campus Technology Services (CTS) department reporting directly to the Provost.
Ms. Leon-Jordan’s responsibilities include overseeing the Applications Development, Client Services, Desktop Support, Networking, and Web Management teams; developing and communicating the vision and strategic technology goals supportive of all University entities engaged in the deployment and use of information technology; actively participating in and providing leadership in UW System and statewide information technology needs, among others.
Objectives
This certificate uses projects to simulate the types of experiences you might face in the workplace. This applied learning format ensures that you master the key concepts in action, and it prepares you with a portfolio of work that prospective employers will find valuable.
Throughout this certificate, you will learn the skills needed to manage a project from conception to close.
- PMGT 315X: A System for Value Delivery
- You’ll explore a system of value delivery and how projects operate within a system to produce value for organizations and their stakeholders. You’ll also learn to recognize value delivery components and how these components work together to deliver value that is aligned with an organization’s strategy.
- PMGT 316X: Principles of Project Management
- Master the foundational principles of project management as they relate to strategy, decision-making, and problem-solving. You’ll also apply these principles (as well as ethical principles) to a case study, where you’ll have to consider several factors including the organization, project, deliverables, project team, stakeholders, and more.
- PMGT 317X: Stakeholder and Team Project Performance Domains
- Gain an understanding of the Stakeholder and Team domains and the essential interpersonal, leadership, and critical thinking skills necessary to achieve desired project outcomes. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
- PMGT 318X: Development Approach and Life Cycle Project Performance Domain
- This course will explore the Development Approach & Life Cycle Performance Domain. Students will be introduced to activities and functions associated with the development approach, cadence, and life cycle phases of the project. Assessments will evaluate students’ understanding to assess project deliverables to determine the most appropriate development approach such as a predictive, adaptive, or hybrid approach, and the ability to develop the appropriate life cycle for a project.
- PMGT 319X: Planning Performance Domain
- This course covers the Planning domain. You’ll learn the activities and functions associated with the initial, ongoing, and evolving organization and coordination necessary to deliver project deliverables and outcomes. Moreover, you’ll determine the delivery, estimating, and scheduling methods for a project and create plans for communication, resource procurement, change management, and measuring project success. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
- PMGT 320X: Project Performance Domains
- This course covers two domains: Work and Delivery. You’ll be introduced to the activities and functions associated with establishing project processes, managing physical resources, and fostering a learning environment. You’ll also learn ways to ensure that the scope and quality of a project are achieved. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
- PMGT 321X: Measurement and Uncertainty Project Performance Domains
- Learn how to assess and maintain project performance throughout the life of a project and, importantly, how to assess and manage uncertainty and risk. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
- PMGT 322X: Tailoring
- Project management professionals deliberately adapt projects throughout their life cycles to make them more suitable for a given environment or type of work. In this course, you’ll learn about tailoring, the four parts of the tailoring process, and how to select and adjust project factors to ensure value for an organization.
- PMGT 323X: Models, Methods and Artifacts
- Various models, methods, and artifacts are used in project management to achieve success. In this course, you’ll examine how leadership, communication, motivation, change, complexity, team development, and other models are applied in project management, as well as about common methods and artifacts for achieving specific goals within a project life cycle.
- PMGT 324X: Agile Framework
- Gain an understanding of the agile framework—its tools, situational guidelines, and various approaches—to successfully achieve the expected outcomes of any project. If you’re new to project management, you’ll be introduced to the agile approach and how it can be adapted to fit any project. For experienced project managers, you’ll learn how to integrate agile values and principles with approaches you might already be familiar with, like waterfall.
Reviews
“I wanted to let you know that doing the project management certificate has really paid off for me. I was able to frame my existing skills in new ways, and think outside the box when it came to what I might want to pursue.
I am starting a 1/2 time position, which will still allow me to continue my singing career, through the UW extension program. I’ll be working as a regional coordinator for a grant funded farmer’s market project. I’m really excited for this new experience and feel like my confidence in applying for the position came in a large part from doing the project management certificate.” – Emily Fons
FAQ
Competency-based education explained
Simply put: In competency-based education, it’s about what you know and are able to do, not how long it takes you to master the course materials.
In the traditional higher education model, you must spend a fixed amount of time in the classroom – usually fifteen week semesters – regardless if you know the material and want to move ahead, or if you don’t quite grasp it and needed extra time. We believe that not all student learning can – or should – fit within a rigid timetable.
Competency-based education turns that traditional model on its head. Your progress through your coursework is based on your ability to prove you have mastered competencies—the skills, abilities, and knowledge required in an area of study. You do this by passing assessments after you’ve reviewed the learning resources. However long it takes you to master the material is unique to you.
What are the benefits of competency-based education?
By focusing on what you know rather than how much time you spend learning, competency-based education puts you in control of your education like never before. Instead of working at an instructor’s pace, you can use your existing knowledge to work at your own pace. You prove mastery of competencies whenever you’re ready to do so.
The idea is especially appealing for the millions of American adults with busy schedules who already have significant knowledge or even some college credits, but no degree. Many of our students tell us that the flexibility provided by UW Flexible Option programs allowed them to finally complete their degree and fulfill a lifelong personal goal.
The competency-based UW Flexible Option is:
- 100% Online. Complete your coursework from your living room, a coffee shop, or the office. The only time you need to come to campus is to walk in the graduation ceremony when you finish!
- Flexible. No scheduled log-on times, no commutes. The UW Flexible Option lets you start any month and work toward your degree on your own time. Want to take breaks in between courses? Go for it. Your coursework won’t get in the way of the rest of your busy life.
- At Your Own Pace. Take assessments whenever you are ready. As soon as you prove mastery, you receive credit and can move on, without having to wait for the next lesson or semester. Move quickly through material you know or take more time if you need it.
- Accredited. The UW Flexible Option builds on the University of Wisconsin System’s reputation for quality and innovation. All UW Flexible Option programs are accredited and are built by the same faculty who teach on UW System campuses.
- Supportive. The programs are at your own pace, but you’re not alone. Receive personalized advising from a Success Coach who is there from when you start the program through your graduation. They help make sure you have the resources to be best setup for success.
- Affordable. Instead of paying by course or by credit, the UW Flexible Option lets you pay a flat rate for a subscription period. If you are highly motivated and have significant experience related to your degree, you may be able to accelerate your progress and shorten your time to graduation. This structure saves you time and money.
Is competency-based education right for you?
Although competency-based education offers returning adult learners like yourself a real opportunity to earn professional skills while balancing work and family, this innovative model is not for everyone. But if you are the right kind of student—experienced, self-directed, and motivated to succeed—then the competency-based UW Flexible Option may be just the right fit.
Additional Notes: Earning the non-credit Agile Project Management certificate is a great choice for someone with a bachelor’s degree—or higher—seeking professional development and is not interested in earning additional academic credits. With fixed start and end points, this non-credit certificate gives you 24 weeks to complete the program, so plan your start date at a time that works best for you.
This program has a one-time tuition cost of $1,995.00, which covers the full 24 week program.
Still unsure if this is the best option for you? Call one of our advisers at 608-800-6762, they are happy to answer any questions.
Microsoft Office/365 Value Suite
Overview
Each course within the Microsoft Office 2019 Value Suite will introduce you to the basic features and functionality of Microsoft’s 2019 software.
Introduction to Microsoft Word 2019/Office 365
Across all industries, the ability to create documents in a word processor is essential in day-to-day functions. The Introduction to Microsoft Word 2019/Office 365 course will teach you the basics of Word, so you can create, format, and organize professional-looking documents. By the time you’re done with this hands-on course, you will be able to confidently use this popular word processing software at home or on the job.
Introduction to Microsoft Excel 2019/Office 365
Introduction to Microsoft Excel 2019/Office 365 includes new text and images based on the Excel 2019 update. You will learn a number of basic time-saving functions, including how to write basic formulas, design custom charts and graphs, and create three-dimensional workbooks. You will also be introduced Excel 2019’s powerful charting capabilities like Quick Analysis and Flash Fill. When you finish the course, you will feel at ease creating worksheets and utilizing Excel’s many features.
Introduction to Microsoft PowerPoint 2019/ Office 365
The Introduction to Microsoft PowerPoint 2019/Office 365 course will teach you how to use PowerPoint to create engaging, dynamic presentations. Each lesson includes instructional content, supplementary material, learning assessments, and an assignment to practice your newly acquired skills. With millions of PowerPoint presentations conducted daily, knowing how to effectively use this software is perfect for adding value to your professional profile.
Instructor(s)
Wallace Wang is the author of over 40 computer books including “Microsoft Office 2019 For Dummies.” In addition to writing computer books, he has also co-authored “Breaking Into Acting for Dummies” and ghostwritten several books about investing in real estate, day trading stocks, and becoming an entrepreneur.
Chad Wambolt has spent his entire professional career in the finance field, working for both private and publicly-held companies with sales ranging from $500 million to $5 billion. Through the course of his career, Wambolt became an expert user of Microsoft Excel. Since 1997, he has taught Excel to students of varying skill levels and helped organizations streamline internal processes. He is a graduate of Boise State University, where he obtained his bachelor’s degree in accounting.
Tracy Loffer holds a Master’s degree in Education in Curriculum and Instruction. She has been involved in education for twenty years, as a music educator and technology trainer of students and teachers. She has also worked in the private sector as a trainer of domestic and international technology franchisees as well as a writer and developmental editor of educational technology materials using Office and Publisher.
Objectives
1. Introduction to Microsoft Excel 2019/Office 365
- Excel Basics
- Creating a Worksheet
- Time-Savers
- Relative, Absolute, Mixed, and Circular References
- Three-Dimensional Workbooks
- Sorting, Subtotaling, and Filtering
- Charting Basics
- Advanced Charting Techniques
- Intro to Excel’s Statistical Functions
- Financial Functions
- Worksheet Automation
- Mastering Excel’s IF Function
2. Introduction to Microsoft PowerPoint 2019/Office 365
- The PowerPoint 2019 Interface
- Creating Presentations
- Working With Files and Creating and Editing Tables
- Creating Professional Presentations
- Working With the Images Group
- WordArt and the Illustrations Group
- All About Charts
- Making Global Changes to a Presentation
- Creating Links
- Applying Animation to Slides, Text, and Objects
- Adding Advanced Animation Effects to Text and Objects
- Sharing and Saving Your Presentations
3. Introduction to Microsoft Word 2019/Office 365
- Getting Started
- Typing and Navigation
- File Management
- Editing Text
- Working With Multiple Documents
- Text Formatting and Alignment
- Printing
- Margins, Tabs, and Page Numbering
- Paragraph Formatting
- Language Tools
- Customizing Word
- Making a Word Document Pretty and Organized
FAQ
Class Schedule:
Two lessons are released each week for the six-week duration of the course. You will have access to all the released lessons until the course ends.
You do not have to be present when lessons are released. An interactive discussion area accompanies each lesson and automatically closes two weeks after the lesson is released.
The final exam is released on the same day as the last lesson. Once the final exam has been released, you have two weeks to complete all coursework, including the final exam. A 10-day extension is available if you fall behind.
Instructor(s) Interaction:
The instructors look forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Prerequisites:
There are no prerequisites to complete these courses.
Hardware Requirements:
This course must be taken on a PC. Macs are not compatible.
Software Requirements:
- PC: Windows 10 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Microsoft Word, Excel, and PowerPoint 2019 (desktop versions) Available to download with a subscription to Microsoft 365, or with Microsoft Office Home and Student 2019. (not included in enrollment)
- Note: The “Starter Version” and “Web App” versions of Microsoft Word, Excel, and PowerPoint will not work with the full versions of the software taught in this course.
Other:
Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Introduction to Photoshop CC
Overview
Photoshop is the world’s most popular photo-editing program. Artists, photographers, designers, and hobbyists all rely on Adobe Photoshop for image creation and editing. The Introduction to Photoshop CC course provides meticulous instructions that will teach you how to use Photoshop Creative Cloud with confidence.
Photoshop Creative Cloud has a host of impressive new features, and you will encounter a number of them throughout the course. You will be editing your own photographs to get rid of dust and scratches, fix the color, and correct image exposure. Then you will learn how to colorize parts of an image and how to create simple digital paintings. You will master techniques for switching the backgrounds on images and removing wrinkles and blemishes from photos, just like they do in magazines.
You will also learn about the content-aware Move tools that, like magic, let you move something on an image and intelligently replace the “hole” left behind at the same time. By the time you finish this fun, hands-on, project-oriented course, you will be well on your way to expressing yourself with the most exciting graphics program ever developed.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Beverly Richards Schulz
Beverly Richards Schulz is an award-winning photographer and graduate of the New York Institute of Photography. She holds a Bachelor of Arts in Legal Studies from UC Berkeley and a master’s degree in Adult and Continuing Education. For the past 10 years, Schulz has taught at the University of San Francisco. With more than 15 years teaching experience, she has written over 30 digital photography and digital editing courses. She co-authored the book “Photoshop Elements 14—What’s New?”
Objectives
Week One
Lesson 01 – Getting to Know Adobe Photoshop – Wednesday
Whether you’re an aspiring graphic artist or a weekend photographer, Photoshop can play many roles in image creation. Even if you’ve never touched Photoshop before, you’ll become familiar with Photoshop’s interface and be able to open, edit, and save files before this lesson ends. You’ll also find out how to download images, and you’ll learn how to crop an image to its desired image area.
Lesson 02 – Understanding Resolution and Layers – Friday
In this lesson, you’ll learn and apply the basics in setting image resolution by resizing and resampling graphics for both screen and print purposes. Then, explore the wonders of working with layers. Move and transform objects within a scene to recreate a new composition. You will learn how to add, delete, hide, merge, and group layers as well as to change the blending mode of a layer to reveal new visual effects.
Week Two
Lesson 03 – Working with Objects – Wednesday
What makes a good image composite? Find out in this lesson where you will discover the principles of image compositing and apply these by combining images to create your first image composites. Find out how linked layers work and see what Smart Objects can do. You will learn how to use guides to assist in placing and aligning objects. Then, you will use multiple images to create a realistic still-life image. Learn how to transform objects by scaling, rotating, distorting, and warping them.
Lesson 04 – Image Adjustments – Friday
Do you have an old image that has faded over the years? Are your vacation photos over-exposed or too dark? Use image adjustments to correct contrast and color! In this lesson, you will find out how to correct an image’s contrast and make the colors pop using image adjustments. You can even remove color to make a black and white or toned image. Then, apply several image adjustments along with blending modes to create a surreal image! Finish this lesson by exploring the filters gallery to apply various artistic filters to a collage.
Week Three
Lesson 05 – Image Retouch and Restoration – Wednesday
Need to clear up a few blemishes on a headshot? Or remove unwanted telephone wires from a landscape? This lesson introduces you to the tools used in photo retouching and restoration. This lesson also covers sharpening an image, blurring areas of an image to create a depth of field, and adding a vignette to an image. You will learn how to easily clear up blemishes in portraits and restore old, damaged photographs. You will also learn how to remove or duplicate objects in a scene.
Lesson 06 – Colorizing Images – Friday
Learn how to combine colors and create color themes using Adobe Color. Sample colors from an existing image to create a new color scheme. Then, apply color to black and white photos using several techniques to color areas. Color a single object in a black and white image to create emphasis, or color the entire image, as if filling in a “digital” coloring book. This lesson also covers how to save and load swatches of color to use on other projects.
Week Four
Lesson 07 – Working with Brushes – Wednesday
Adobe Photoshop is one of the leading applications for digital painting. This lesson introduces you to brushes and teaches you to paint using different brush types to simulate real artists’ materials, such as charcoal, pastels, oil paint, and watercolor. You do not have to have strong drawing skills to complete this lesson. You will sample color from existing images and use these as templates for your digital painting.
Lesson 08 – Working with Selections – Friday
One of the most basic skills you need in Photoshop is the ability to select areas of an image. Often, you’ll want to make adjustments to or fine tune areas of a photograph. The act of editing an image, no matter the desired outcome, is based heavily on your ability to make good pixel selections. In this lesson, you will learn how to use the various selection tools and to use them to create convincing shadows to objects in a composition.
Week Five
Lesson 09 – Working with Masks – Wednesday
Masks can hide or reveal parts of a layer. Learn to use masks with images and adjustment layers to advance your image manipulation skills. Learn to use and modify masks to create complex selections around objects with thin strands of hair and clipping masks to add textures to objects.
Lesson 10 – Working with Vectors – Friday
Photoshop is able to create vector shapes and paths, which are used across many Adobe products, so learning these tools can put you ahead of the game when you are learning software such as Adobe Illustrator. This lesson is designed to guide you through the technical tools in a way that is easy to grasp.
Week Six
Lesson 11 – Type and Layer Effects – Wednesday
Want to create an invitation or promote an event? This lesson shows you how to apply typography with images to create effective design by utilizing Adobe Fonts, manipulating text using warping, typing on a path, or typing as a mask to place an image within the letterforms. Then, polish the look of your text with layer effects. This lesson will introduce you to a world of limitless type effects.
Lesson 12 – Preparing Files for Output – Friday
Understanding what file formats to use and when can be confusing. This final lesson covers file types and when to use them. Learn how to prepare files for both print and web output. You will also learn how to create a Behance portfolio page to showcase and promote your work!
Reviews
I have completed all of the coursework and wanted to take a moment to thank you for offering this course and for your assistance along the way. I enjoyed the course and the many fun exercises we did.
Sherry, is a wonderful teacher and I will definitely be taking the Intermediate class. The practice assignments and videos within the lessons were extremely helpful. I’m so glad we weren’t left without directions for the main assignments – the step-by-step guidance was perfect! I really can’t think of anything I’d change about the format of this course. I learned so much more in this introduction class than I expected (and I know there’s a TON still to learn).
I have really enjoyed this course. This is my first online course and I didn’t know what to expect as far as quality of content. Sherry surpassed my expectations with her ability to introduce challenging material and present it in a way that I could use. Fantastic course and a great use of my time and money.
FAQ
Class Schedule:
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive discussion area that accompanies each lesson will automatically close two weeks after the lesson is released. As such, we strongly recommend that you complete each lesson within two weeks of its release.
The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks to complete all of your coursework, including the final exam.
Instructor Interaction:
The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- You must have working headphones or speakers.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Introduction to Interior Design (Self-Guided)
Overview
Learn to transform plain living spaces into beautiful and functional rooms. This course will teach you how to design every aspect of a room while taking into account color theory, industry trends, special arrangements, floor plans, design ideas, and interior design basics.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Sarah Smallwood
Sarah Smallwood is a licensed interior designer and design strategist. She has a bachelor’s degree in interior design and a minor in architecture and an MFA in Design Management. Sarah’s passion lies in the area of hospitality design, and her work encompasses a wide range of projects ranging from small independent hotels to large international hospitality chains (such as Marriott International) to the Cosmopolitan casino on the Las Vegas strip. She has worked for leading design and architecture firms in Dallas, Seattle, and New York City, as well as retail clients including Nordstrom. In addition, she has designed interiors for corporations, senior housing projects, and urban condominium projects. She independently works with individuals and families to help them create uniquely personalized homes.
Objectives
Reviews
This course sparked an even stronger desire in me to learn beyond what I learned here, which is the highest compliment I can extend. Sarah’s lessons were so informative and never boring. She also gives you strong support and positive encouragement along the way in the discussion area. I recommend this course highly to anyone interested in interior decorating and design, either just for their own personal use or as a career. And I envy you lucky people who will be having Sarah as their instructor in the future! I’ll miss her and this course!
This course was a little bit of work and a lot of fun. I truly enjoyed Sarah’s style; her enthusiasm for her profession comes through in the material, assignments, quizzes & discussions. Although I have a lot of experience in interior design (many, many, remodeled homes), I have no formal training. The course fairly devotes time to both residential & commercial and I found myself learning new things and having existing skills reinforced. Great experience and many thanks!
I totally enjoyed taking this fun class. I will be able to use it in the future when I move into my new home. Sarah was an excellent teacher and I would strongly suggest to anyone to take this class because of her wealth of knowledge in design and her teaching skills.
This class increased my interior design knowledge in important areas of design, architectural language, color, lighting, materials, universal design and more. This is knowledge I can use immediately in my own home. Besides the excellent lesson content, the instructor’s discussion area conversation was personable and information-packed too. Thank you so much!
Sarah, I just wanted to say thank you for your wonderful course! You have done such a great job with the information and sharing your experiences. Also, thank you for sharing your resources. I have gained a lot of knowledge and have an idea of how and where to start looking for style, inspiration and furnishings. One of the deciding factors to take this particular course was your reviews from previous students. They were right about how lucky anyone would be to have you as an instructor and that they would miss you after the class was over. They are right! I really appreciate your detailed answers to the questions asked in this class. Your answers have been so helpful! I also have a new appreciation for other styles as the minimal luxe is now very appealing to me!
Sarah did a wonderful job teaching this class. I really appreciated the way she was very friendly in her answers to students’ questions. Also, the thoughtful and detailed explanations to these questions were extremely helpful. Thanks for everything. One of the best classes I have taken through ed2go!
FAQ
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
- Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
- The instructional materials required for this course are included in enrollment and will be available online.
Introduction to Interior Design (Instructor Moderated)
Overview
Learn to transform plain living spaces into beautiful and functional rooms. This course will teach you how to design every aspect of a room while taking into account color theory, industry trends, special arrangements, floor plans, design ideas, and interior design basics.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Sarah Smallwood
Sarah Smallwood is a licensed interior designer and design strategist. She has a bachelor’s degree in interior design and a minor in architecture and an MFA in Design Management. Sarah’s passion lies in the area of hospitality design, and her work encompasses a wide range of projects ranging from small independent hotels to large international hospitality chains (such as Marriott International) to the Cosmopolitan casino on the Las Vegas strip. She has worked for leading design and architecture firms in Dallas, Seattle, and New York City, as well as retail clients including Nordstrom. In addition, she has designed interiors for corporations, senior housing projects, and urban condominium projects. She independently works with individuals and families to help them create uniquely personalized homes.
Objectives
Reviews
This course sparked an even stronger desire in me to learn beyond what I learned here, which is the highest compliment I can extend. Sarah’s lessons were so informative and never boring. She also gives you strong support and positive encouragement along the way in the discussion area. I recommend this course highly to anyone interested in interior decorating and design, either just for their own personal use or as a career. And I envy you lucky people who will be having Sarah as their instructor in the future! I’ll miss her and this course!
This course was a little bit of work and a lot of fun. I truly enjoyed Sarah’s style; her enthusiasm for her profession comes through in the material, assignments, quizzes & discussions. Although I have a lot of experience in interior design (many, many, remodeled homes), I have no formal training. The course fairly devotes time to both residential & commercial and I found myself learning new things and having existing skills reinforced. Great experience and many thanks!
I totally enjoyed taking this fun class. I will be able to use it in the future when I move into my new home. Sarah was an excellent teacher and I would strongly suggest to anyone to take this class because of her wealth of knowledge in design and her teaching skills.
This class increased my interior design knowledge in important areas of design, architectural language, color, lighting, materials, universal design and more. This is knowledge I can use immediately in my own home. Besides the excellent lesson content, the instructor’s discussion area conversation was personable and information-packed too. Thank you so much!
Sarah, I just wanted to say thank you for your wonderful course! You have done such a great job with the information and sharing your experiences. Also, thank you for sharing your resources. I have gained a lot of knowledge and have an idea of how and where to start looking for style, inspiration and furnishings. One of the deciding factors to take this particular course was your reviews from previous students. They were right about how lucky anyone would be to have you as an instructor and that they would miss you after the class was over. They are right! I really appreciate your detailed answers to the questions asked in this class. Your answers have been so helpful! I also have a new appreciation for other styles as the minimal luxe is now very appealing to me!
Sarah did a wonderful job teaching this class. I really appreciated the way she was very friendly in her answers to students’ questions. Also, the thoughtful and detailed explanations to these questions were extremely helpful. Thanks for everything. One of the best classes I have taken through ed2go!
FAQ
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
- The instructional materials required for this course are included in enrollment and will be available online.
Discover Digital Photography
Overview
Discover Digital Photography is designed for the novice photographer with no previous experience with digital cameras.
This course will teach you all about digital cameras, from DSLRs to smart phone cameras and what different equipment is used for. You will learn about different display methods for your camera, including sizing, print options, online storage, and how social media factors into digital photography. If you have old slides, negatives, or prints, this course will also teach you how to scan those “old school” photo assets.
After completing the course, you will understand how the process of composing photos has changed with the evolving capabilities of digital photography.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Beverly Richards Schulz
Beverly Richards Schulz is an award-winning photographer and graduate of the New York Institute of Photography. She holds a Bachelor of Arts in Legal Studies from UC Berkeley and a master’s degree in Adult and Continuing Education. For the past 10 years, Schulz has taught at the University of San Francisco. With more than 15 years teaching experience, she has written over 30 digital photography and digital editing courses. She co-authored the book “Photoshop Elements 14—What’s New?”
Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Objectives
Week One
Lesson 01 – What Is Digital Photography? – Wednesday
In your first lesson, you’ll have a chance to become familiar with the online classroom and discover the many resources available to you, including the beginning of the Digital Dictionary. You will also learn how digital photography works and what’s needed to get started with a digital workshop at home.
Lesson 02 – Learn About Cameras – Friday
In this lesson, you’ll have an opportunity to understand the key features of a digital camera. This will be helpful as you learn about what to look for both inside and outside the camera and as you explore the different levels of equipment available.
Week Two
Lesson 03 – Shopping for Digital Equipment – Wednesday
When it’s time to buy your own camera, you’ll want to know how to make the right choice. This lesson covers more of the attributes and features of digital photography, so you’re ready to go shopping!
Lesson 04 – Storing Digital Images – Friday
Digital storage is a big issue. In this lesson, you will learn the ways to address this aspect of digital photography. When it comes to digital images, you’ll need storage space—not only on your camera, but also on your computer and somewhere offline for backup. This lesson also recommends how to get the most out of your storage space and the best backup option.
Week Three
Lesson 05 – Phone and Tablet Photography – Wednesday
Digital photography isn’t limited to traditional cameras! You probably have your phone or tablet with you most of the time, and this lesson explores the option of using that camera to take pictures, display your images, or even do quick editing. If you’ve been a bit confused by all the new terminology connected with smartphones and tablets, here you’ll find easy explanations and clear examples of how to make the most of this technology.
Lesson 06 – The Digital Darkroom – Friday
The ability to edit your digital images is one of the most compelling features of digital photography. This lesson will show you several of the software programs available to you and some of the many features you’ll find in digital editing programs.
Week Four
Lesson 07 – Digital Photography Online – Wednesday
Using digital images online and on your computer are big parts of digital photography. In this lesson, you’ll discover ways you can easily use digital images with email and on websites. You will also learn how to size images for use on the Internet. You’ll love learning how simple it is to use your images as backgrounds and computer wallpaper. With digital photography, you can customize almost anything!
Lesson 08 – Digital Printing – Friday
Printing digital images can take many forms. This lesson explores the options for printing at home and the extensive network of retail printers available for digital work. You’ll also learn how to prepare your images for the best quality prints, regardless of where you print them. If archival quality is important to you, or if you’re scrapbooking, there are some things you’ll want to know!
Week Five
Lesson 09 – A Changing Society – Wednesday
This lesson explores how new and how digital imaging is changing communication, business practices, and the way photographers protect their images.
Lesson 10 – Scanning and Restoring Photos – Friday
Scanning printed images is an important option for digital photography. This lesson focuses on restoring old and damaged photos, as well as using scanners to convert slides, negatives, and prints into digital images. You’ll even learn how to capture an image of a 3D object with a scanner! A scanner is a terrific tool for digital photographers and does an excellent job of connecting traditional photography with the digital era. This is an especially important lesson for scrapbookers who are working on family histories with damaged images or printed documents.
Week Six
Lesson 11 – Traveling With Digital Equipment – Wednesday
Travel photography is always a favorite subject for photographers, whether you’re shooting in your own backyard or around the world. Digital photography presents some different challenges and opportunities. This lesson focuses on how professionals in the field handle the challenges, as well as techniques and opportunities you can use when you travel, including file organization with Adobe’s Lightroom.
Lesson 12 – Composing Digitally – Friday
Your final lesson will teach you how to compose your pictures with digital options in mind. There’s a lot more to being a digital photographer than just owning a digital camera. In this lesson, you will see some great examples of difficult situations that you can remedy with digital solutions. The more you learn about your options, the more you’ll want to experiment!
Reviews
“I knew nothing, really, about digital photography or cameras when I started. My knowledge was so limited I couldn’t even ask questions. Now I feel competent to choose a camera and discuss the subject intelligently with people already using the technology. With the lessons, links, recommended books and other resources gleaned from this course I will practice all of the methods and techniques at my leisure. Many thanks.”
“At first, I was leery about taking an online course and even felt that I would have done better in a classroom; however, after two lessons I quickly changed my mind. I liked being able to print the lessons and study at my convenience. I really enjoyed the course.”
“Awesome course! Helped me with the purchase of my new camera and the overall functionality of it from the start. Made the purchase exciting not overwhelming or frustrating. THANK YOU!”
“Beverly, I’ve enjoyed this course because it seemed that the lessons were written just for me and the questions of the other students supplemented the information. Also, no matter how trivial or complicated the students’ questions were, you and Eric somehow managed to keep your answers simple and to the point. Thank you. “
“I can’t remember when I have been so delighted with a class. The supplemental material alone could keep me busy for several lifetimes. It goes on and on – a wealth of information. Beverly kept it fascinating every inch of the way. This class is the school’s best kept secret – and what a bargain! If Beverly teaches it, I’ll sign up for it no matter the cost. I can’t think of one suggestion to improve this class. How do you improve on perfection?”
“I had no knowledge of digital photography prior to taking this course, and feel I gained a good beginning foundation in this area. Beverly Schulz is extremely knowledgeable, displays warm interpersonal skills in her interaction with those taking this course, and presents the course material in an interesting and lively manner. I appreciate all of the great references she provided.”
“I was already familiar with scanning, shooting digital, and editing with software. I learned more technical details in these areas. What I really needed to learn this course taught very well: printing, inks, paper and permanency of photos for the future. I was pleasantly surprised by the historical aspects of photography presented here, giving an excellent context for the extreme changes in photography we are experiencing today. Well worth the time and money. Thank you, Beverly and TA’s!”
“Thanks Beverly….This course has helped me to expand my knowledge about photography and has stirred up my interest again in this art form……..I’m very excited to have taken your course and to pick up my hobby again.”
“This course far exceeded my expectations in information. I had stated many times that I would not change to digital photography. After this course I now am excited about entering the digital world. The course has helped me decide on the camera I want to purchase as well as other equipment I didn’t realize I needed. It also gave me wonderful hints and suggestions for photography in general. I now also feel more confident in using the internet. Thank you so much.”
“This course has given me the skills I need to continue exploring photography. I have enjoyed this experience completely. My job has hindered me from pursuing additional learning opportunities, but this class’s timeline allowed me to balance a very demanding job with my desire to continue my education. Thank you!”
FAQ
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive discussion area that accompanies each lesson will automatically close two weeks after the lesson is released. As such, we strongly recommend that you complete each lesson within two weeks of its release.
The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks to complete all of your course work, including the final exam.
Prerequisites:
There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Instant Italian
Overview
This dynamic course will teach you how to express yourself comfortably in Italian. You’ll learn practical, everyday words. You’ll read, hear, and practice dialogues based on typical situations that you’re likely to encounter if you plan to vacation in Italy. The dialogues and follow-up exercises of each lesson will teach you to communicate in Italian in a wide variety of settings. You’ll be surprised by how quickly and easily you can learn many useful expressions in Italian! This course will make it simple to master your pronunciation of Italian. Essential words and phrases are written phonetically by using sounds that are familiar to you from English words. The audio feature lets you hear the words and phrases spoken aloud with just a click of your mouse. Short exercises are included with each lesson to help you reinforce what you’ve learned and gauge your progress, making it easy to pinpoint areas that you still need to review. The exercises also give you immediate feedback—you’ll know whether you answered correctly as soon as you finish.
As you go through the lessons, you will learn about the Italian language’s impact on the world, the Italian alphabet, phonetics, and pronunciation, proper forms of address, expressions of courtesy, and how to make introductions. By the end of the course, you will know how to ask for help, ask directions, navigate Italian shops, book a hotel room, order a meal, and much more! Cultural notes are included throughout the course to help you better understand Italians and their way of life. You will also learn what various gestures mean to Italians, which ones to use, and those you should avoid. This course will convince you that learning a language is both fun and rewarding.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Robert Bertoldi
Robert Bertoldi has been mastering Italian for the past 35 years and has been teaching college-level Italian in the classroom since 1987. He holds a Master of Arts in Italian literature and has taught the language at several universities, colleges, and private language institutions. Bertoldi has dual citizenship in Italy and the U.S. and his proficiency in Italian has earned him university scholarships and a resident academic position in Italy. His enthusiastic teaching style has earned him the praise of hundreds of students, including fellow language instructors.
Objectives
Week One
Lesson 01 – Basic Greetings – Wednesday
In this first lesson, you’ll discover that, despite the Italian peninsula’s long and rich history, Italy is actually a relatively young nation—much younger than the United States, for example. You’ll also learn that many Italian words have been adopted into English, including many that you might say or hear on a regular basis—and not just spaghetti, pizza, and biscotti. You’ll also be pleased to learn that there are many cognates in Italian. Cognates are words that share the same origin with English words, which makes them very easy for you to recognize and master. By the time you finish this lesson, you’ll also know how to greet others properly and introduce yourself in Italian.
Lesson 02 – Alphabet and Pronunciation – Friday
In the second lesson, you’ll explore the Italian alphabet and phonetics. You’ll learn all 21 letters of the Italian alphabet, along with the various sounds they make, whether alone or in combination with one or more other letters. In addition, you’ll learn five letters that Italian borrows for writing and speaking words that originated in other languages. With the tools you’ll gain in this lesson (and some practice), you’ll be able to read and correctly pronounce virtually all words and phrases in Italian.
Week Two
Lesson 03 – Language Essentials – Wednesday
This lesson will discuss why, unlike in English, the names of places and things have genders in Italian. That’s right, all nouns—even inanimate objects—are either masculine or feminine. You’ll also learn that to pluralize nouns in Italian, you don’t add “s” or “es” at the end of the word. Instead, you’ll simply change the final vowel. For example, “one spaghetti noodle” is “spaghetti-o,” while “spaghetti noodles” is “spaghetti-i.” You’ll also discover eight ways to say the word “the” in Italian. By the end of this lesson, you’ll have a good grasp on some fundamental parts of speech, making it that much easier to put them together and use them.
Lesson 04 – Verb “To Be” in Everyday Use – Friday
In this lesson, you’ll continue exploring some basic elements of the Italian language.
Week Three
Lesson 05 – Getting Around Town – Wednesday
While visiting Italy’s many spectacular sites, you’ll want to be able to ask for assistance. In this lesson, you’ll learn to ask and give directions to places, making it easier for you to navigate the country’s many historic cities and towns. By the time you reach the end of this lesson, you’ll know how to say “to the right,” “to the left,” and “straight ahead.” You will also know how to ask whether a location is nearby or far away. In addition to all the practical navigating skills you’ll gain in this lesson, you’ll also increase your understanding of Italian culture by learning several ways Italians greet one another.
Lesson 06 – Numbers 1 – 100 – Friday
Numbers are handy in many daily situations, and in this lesson, you’ll learn the numbers 1 through 100. You’ll explore ways you can put these numbers to practical use by asking and stating phone numbers, addresses, and bill totals. You’ll even visit an Italian bar or caffè and learn to order breakfast. At the end of this lesson, you’ll be able to discuss telephone numbers and addresses, ask and say how much things cost at the bar, and how and where to pay for them.
Week Four
Lesson 07 – Check the Calendar – Wednesday
In this lesson, you’ll explore the calendar, learning to ask about and express days and dates. You’ll learn some helpful techniques that make remembering the days of the week and the months of the year much easier. The lesson will also go over two key verbs—”avere” and “fare.” Both verbs are especially helpful when discussing the weather. By the end of the lesson, you’ll be able to talk about days and dates, and to ask about and describe the weather.
Lesson 08 – Telling Time, Schedules and Transportation – Friday
In this lesson, you’ll apply the numbers knowledge you gained to the clock and schedules. You’ll learn to ask and tell the time, and to ask and express key time-relate terms, such as “when,” “early,” and “late.” You’ll continue learning about Italian culture, and find out how important labor strikes are in Italy. Because strikes often impact travel, you’ll learn how to ask when they’ll begin and when they’ll end. All of these things should help put you more at ease while traveling. By the end of the lesson, you’ll know how to tell time and read business schedules in Italian.
Week Five
Lesson 09 – Navigating Italian Shops – Wednesday
Do you plan to make some purchases while in Italy, or take a train, boat, or bus? This lesson will go over how to handle these situations. You’ll learn the vocabulary and phrases you need to discuss items such as transportation tickets and their prices. You’ll learn to use the always-handy expression “vorrei”, which means “I would like”, to request information or items. By the end of this lesson, you’ll know how ask about and purchase train, boat, or bus tickets, ask about prices and make purchases, and even rent a vehicle while in Italy.
Lesson 10 – Lodging and Accommodations – Friday
Even before you arrive in Italy, you’ll probably need to discuss and book your accommodations, and you’ll explore how to do just that in this lesson. You’ll learn to describe the kind of room you’re looking for and ask about availability. By combining new vocabulary with elements you’ve learned in previous lessons, you’ll be able to ask very specific questions about your lodging. You’ll know how to confirm whether your room has air conditioning and Internet service, and if the price includes breakfast. You’ll practice making a phone call to a hotel to ensure you can book your accommodations long before you arrive at your destination.
Week Six
Lesson 11 – Emergency Situations and Health Concerns – Wednesday
This lesson will go over something really important: How to ask for help—”aiuto” [ah-YOO-toh]—in any situation. More specifically, you’ll learn to describe health and medical concerns to a pharmacist or doctor. You’ll practice an authentic dialogue with each to help put you at ease while you’re in Italy. You’ll also learn to ask others to help you by calling the police or an ambulance. By the time you finish this lesson, you’ll be able to handle virtually any emergency situation in Italian.
Lesson 12 – Dining Out – Friday
Italy’s world-renowned cuisine is as important as its many historical monuments (some might say it’s even more important!). In the final lesson, you’ll become well-versed in the various types of eateries in Italy, the types of meals you can expect to find in them, and how meals are typically served. You’ll practice using all the vocabulary you’ll need to order food, whether it’s a snack in un bar or an entire four-course meal in una trattoria. You’ll learn how to ask about typical regional or local specialties, and how to say that you’d like to try a particular wine or dish. When you reach the end of this lesson, you’ll be fully prepared to order a meal at any Italian eatery.
Reviews
This was a wonderful way to learn AND I was able to fit it into my schedule as time allowed. Thanks so much for offering this format for the class!
I am so glad I was signed up for this course as I hope to learn fluent Italian in the following year so I can go back to Italy and talk to my grandparents without using a translator.
This is a great intro to Italian for travelers to Italy. I would gladly take a next level course with this instructor if he offers one.
This course was extremely helpful in learning Italian. The lessons were appropriate and functional for basic learning of the language. The course was definitely worth it.
The Professor was pleasant and very knowledgeable and answered questions immediately. The course was well laid out and it was easy to follow and understand. Thank you Professor.
Very nicely presented. The material was subject-specific, that is, dining, shops, hotels, etc., which would make it easier to communicate in Italy. Option to download the material is also a big plus. Looking forward to advanced study of the language.
Enjoyable course; very interesting and well put together. The instructor made improving my Italian fun!
Professor Bertoldi is wonderful! I’m traveling to Italy and found this course ver.y helpful practical and useful. I’m planning to speak Italian when I go.
The instructor was very active in the discussion posts and helpful to the students in the class. I would take another course with him. I hope he offers another Italian course soon. I found the audio clips and phonetic spelling helpful for learning and practicing correct pronunciation. Would recommend that the discussion slides be fixed so that you can view the whole discussion when you print the lesson for review.
I loved this course! What a wonderful teacher, who goes above and beyond most to answer questions and help students understand the language and culture. The course layout itself was a great mix of interactive components, images, tables and texts to help keep one’s attention throughout the lessons. Professor Bertoldi is excellent, the various mix and match and quizzes keep learning fun and I found the audio mix and match incredibly helpful, as I tend to rely on visual learning too much, which is very tricky for trying to apply a language in practicality. I really hope an Instant Italian 2 is coming! For Ed2Go…The maneuverability of ed2go new web design is nicer, but it is also much more glaringly white and hard on the eyes, please incorporate some more of the gently tonal differences of t
Loved this course. The content was basic, practical , and easliy understood. The instructor was quick to respond and most gracious. Being able to capture the study sheets and go over them post course is a great asset. Great value for the $ as well. Many thanks.
Great course! Perfect for my needs in learning and beginning to express myself in Italian. Super fun! The course material progressed in a manner that was useful with a myriad of opportunities to practice the learned material!
I thoroughly enjoyed this course, if someone did not know Italian they would know enough to be functionally literate at the end of this course.
So fun!! It was nice to be able to learn in a stress free environment on my own time and still be able to listen to the pronunciation of the words.
Professor Bertoldi was a wonderful instructor. Clearly passionate about all things Italian! He made the course fun, with creative dialogues and activities for us to practice our learning. I would highly recommend him to anyone wishing to learn the basics of this beautiful language! Thank you!
I thoroughly enjoyed this class and I learned a great deal. I had taken Italian in college and this was a great review. It gave me very practical information that I can use in everyday conversation. The grammar rules and tips were especially helpful. Also, the audio was excellent and really helped with my pronunciation.
Professor Bertoldi was great and very accessible, responding with good tone, enthusiasm and timely to all discussion questions. The course material was excellent and the interface of the program audio was perfect pronunciation not robotic. I am so glad I found you and enjoyed this class that I want to register for a different course through your program!!
I found the information in the class to be very useful and just the thing that I needed to be able to go to Italy and communicate in an understandable and basic way. Professor Bertoldi’s explanations were very clear and the additional information available for each lesson was very helpful.
Professor Bertoldi was an excellent instructor, very responsive to questions, with thorough (and sometimes expanded) explanations. The course contained a lot of material, but it was presented in a practical and understandable way. I finished the course and immediately took it again (and may consider a third time!) to prepare for upcoming travel. I would be very happy to see a follow-on course with Professor Bertoldi offered by Ed2Go. Thank you.
The course was very well organized! Each lesson was divided into chapters chunking the material into manageable amounts of information that was closely related. The professor provided interesting introductory material as well as helpful formats and thorough explanations. This was a refresher course for me but I still learned new material and gained more understanding of the language and its usage. I loved the additional material and web site suggestions and will continue to use them.
I thought the course was great. The vocabulary and practical phrases are super relevant. It was totally worth my time. Grazie mille, Professore.
I thoroughly enjoyed the course. I thought it was interesting and very challenging. I learned a lot and had fun doing it.
The instructor was excellent. He was knowledgeable and friendly. The course material is relevant for travelers.
The course was an excellent introductory class. The content was thorough and it was prepared in a very easy-to-follow format. I hope there will be a “next level” course in Italian.
This was my first time taking a class online. Professor Bertoldi came across as a warm, kind, encouraging individual! I was so grateful! He gave me encouragement throughout his narration that kept me going…I could see myself repeating this class next year…just to hear it…and practice it just for fun! Thank you – buona fortuna!
This was a very good class for me. It filled in many of the holes that I’ve had in Italian, specifically with masculine vs. feminine verb and adjective forms. It also cleared up some questions that I had in pronunciation. I’ve been to Italy several times but I feel more confident in going again. Grazie Mille!
The fact that there is a hard eight week deadline was useful to me. Particularly with foreign language study many people, including myself, buy study material and then never get to it because there are too many other activities going on in life. The fact that there is a hard eight week deadline forced me to complete this course in a timely manner…If I bought a self-study package it would still be sitting unopened on my bookshelf.
Excellent course. It will make a trip to Italy much more enjoyable and fun! The professor’s additional tips and the variety of resources are valuable to encourage the student to continue studying and perfecting their knowledge of Italian. Bravo!
FAQ
Class Schedule:
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive discussion area that accompanies each lesson will automatically close two weeks after the lesson is released. As such, we strongly recommend that you complete each lesson within two weeks of its release.
The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks to complete all of your coursework, including the final exam.
Instructor Interaction:
The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Prerequisites:
There are no prerequisites to take this course.
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Beginning Conversational French
Overview
Think you need multiple classes to understand beginner French? Discover how easy learning simple words and phrases for leisure and business can be. The Beginning Conversational French course makes pronunciation simple, with phonetic spellings for every word and phrase you need to learn French. This online course even includes audio so that you can hear and practice the language with little more than a click of your mouse! You will also learn cultural tips in each lesson that will make you more comfortable in a foreign setting. The skills you obtain will not only allow you to carry on a French conversation with ease but become prepared to speak French in a wide variety of settings and situations.
Upon successful course completion, you will know useful basic French that you can confidently use when traveling. You will also understand important tips to help you blend in with and relate to foreign cultures. You will be amazed at how easy it is to speak a new language!
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Sara Hardin
Sara Hardin is an educator with a focus on special education and language studies. She has taught special education at the elementary level for over a decade. Sara holds a BA in French, and lived in France to study at the university level. In 2000, she earned her master’s degree in special education.
Objectives
Week One
Lesson 01 – French Pronunciation – Wednesday
In this first lesson, you will learn the basics of pronunciation. Good pronunciation will help you communicate with native speakers. First, you will learn how to pronounce vowels. French uses the same alphabet as English, and the vowels are the same. Then we will move on to the consonants. After that, you will learn about stressing syllables and linking words together.
Lesson 02 – Conversation Basics – Friday
In your second lesson, you finally get to use all that pronunciation in some real sentences. We will start with some basic information and a few rules. Then we will move quickly to frequently used words and some easy sentences. Finally, we will talk about essential phrases, and we will introduce numbers.
Week Two
Lesson 03 – Culture, Conversation and Conjugation – Wednesday
The third lesson explores French culture from museums to cathedrals while helping you build your sentence structure skills. The lesson provides the foundation for your conjugation knowledge combined with sightseeing highlights!
Lesson 04 – Numbers – Friday
In the fourth lesson, you will learn numbers. We will start off by reviewing what you have already learned. Then we will move on to the teens and twenties. We will keep going all the way to a billion! You will also learn the days and months. Calendars are a little different in France, and you will learn how to read them. You will learn words for today and tomorrow. Next, you will learn how to tell the time in French. Time is important to travelers. You do not want to be late for the opera!
Week Three
Lesson 05 – Travel Welcome to France! – Wednesday
We are finally getting to the exciting part! In this lesson, you will learn all about transportation. We will start out at the airport. Then you will learn words about taxis, buses, trains, and the subway. Knowing the weather is essential to travel, lesson 5 provides weather-related vocabulary and useful phrases, and a review of the metric system.
Lesson 06 – Accommodations – Friday
In this lesson, we are going to talk about lodging. You will learn vocabulary and dialogues for all sorts of lodging options, including hotels, youth hostels and even castles! You will also learn about requesting special items and information.
Week Four
Lesson 07 – Bon Appetit – Wednesday
We are going to talk about food. First, you will learn about several types of French restaurants. Then you will learn general vocabulary about food and eating out. You will also learn words for various beverages and how to discuss dietary preferences.
Lesson 08 – Currency and Communication – Friday
In the eighth lesson, you will learn about currency and several types of communication. First, you will learn about money in France. Then we will move on to telephones, the mail, and technology.
Week Five
Lesson 09 – Shopping – Wednesday
In this lesson, you are going to learn how to talk about shopping in French. First, you will learn words that are used in all stores. Then we will talk about souvenirs. You cannot go on a trip without buying souvenirs! Next, you will learn words for clothes and sizes. You will also learn names for colors and lots of various kinds of stores.
Lesson 10 – Entertainment – Friday
In Lesson 10, you are going to learn French for lots of different forms of entertainment. We will start with the movies and theatre. Then we will move on to music and sports. Then we will talk about sports from football to horseback riding. Finally, you will learn about beaches, gardens, and parks.
Week Six
Lesson 11 – In Case of Emergency – Wednesday
In this lesson, you are going to learn about emergencies. Hopefully, you will never need to use this lesson. Life is unpredictable, though. It is helpful to familiarize yourself with these words. Lastly, you will learn exclamations!
Lesson 12 – Putting It All Together – Friday
In your final lesson, we will start our review. We will go over a few key points, such as pronunciation and linking words. You will even get a little more practice on those cumbersome nasal vowels. Then, you will learn how to make your own sentences. Next, you will learn how to ask questions, and we will cover a little sentence structure. Finally, you will learn some useful expressions.
Reviews
Amy is an amazing and understanding instructor. It was great to feel that no question was a stupid one in this class. I would recommend it to anyone who has ever considered learning the language!
I enjoyed taking this French conversational course and I would highly recommend it to anyone. It covered all the important basics and more! Ce cours de francais est excellent!
I feel empowered to speak my level of French on my trip to France this year, despite 35 years passing since my high school French classes, and all because of these wonderful lessons, discussions, and links! Thank you.
I had mixed feelings about the course at the beginning because I felt it was a lot of material at one time, but then I came to appreciate all of the information that was given to me. I never thought I would learn so much French in so little time. Amy has a great sense of humor. I like her teaching style. She responded to the discussion area with “lightning speed”. I knew I would not have to wait long for a response. I really felt like she was giving me a one-on-one. She did a terrific job. Chouette!
I have learned an incredible amount of French from this beginning class. I think that is mostly due to the class format and teaching style of the instructor. Merci beaucoup!
I truly enjoyed Amy’s friendly conversational teaching style. This was my first on-line classroom experience, and I found it a delight. The audio for French pronunciation is extremely useful and worked well for me. I can see that a lot of thought and preparation went into providing this excellent on-line course.
I was surprised and appreciative at how in-depth the lessons were. Much more information than I expected. This is my first time taking an online class.
The course covered all pertinent topics. I liked the structure of the course. The instructor clearly is an expert in teaching as well as in the French language and it’s instruction.
This is my first online course and I am very impressed. I know a lot of effort was put into this course in a very systematic way and I appreciated it. Thank you.
FAQ
Class Schedule:
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive discussion area that accompanies each lesson will automatically close two weeks after the lesson is released. As such, we strongly recommend that you complete each lesson within two weeks of its release.
The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks to complete all of your coursework, including the final exam.
Instructor Interaction:
The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Prerequisites:
There are no prerequisites to take this course.
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Discover Sign Language
Overview
Discover Sign Language will teach you how to sign basic phrases and complete sentences and how to put it all together, allowing you to introduce yourself and start a conversation. Along the way, you will learn signs for colors, numbers, locations, family, and the activities you like to do.
Throughout the course, you will learn by watching videos that demonstrate how to make the signs and how to incorporate facial expressions to communicate in this beautiful language. This course is taught using the best practices of the industry with a minimum of audio support. Throughout it, you will be immersed in silence, which will help you gain an understanding of the perspective of Deaf people and sign language.
You will also gain an introduction to the world of the Deaf culture and explore topics such as lip reading, baby signs, and the career of interpreting. By the end of the course, when you meet a Deaf person, you will be ready to sign!
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Erin Trimble
Erin Trimble holds a Bachelor of Science in American Sign Language/English Interpreting from William Woods University and a Master of Arts in Interpreting Studies degree from Western Oregon University. Since 2003, Trimble has been professionally interpreting across a variety of settings including education, community, and medical. She has been both a staff interpreter and a freelance interpreter.
Objectives
Week One
Lesson 01 – Getting Started – Wednesday
What is sign language? Is it a real language? How did it develop? In this lesson, you will discover what sign language is and who uses it. This lesson introduces American Sign Language and a basic approach to learning it—signing the numbers 0 to 15.
Lesson 02 – Fingerspelling – Friday
Master your ABCs as you learn how to fingerspell the alphabet. You will discover how double letters are made when they’re inside a word and how they’re signed when they fall at the beginning and end of words. You will also learn tips on how to read fingerspelling.
Week Two
Lesson 03 – Introducing Yourself – Wednesday
How do you do? In this lesson, you will take the first steps toward having a conversation as you learn how to introduce yourself. In addition to learning the basic signs for this kind of interaction, you will also gain some more strategies for learning and understanding new signs, including the four aspects that make up each sign. While you add these skills to your signing arsenal, you will also learn more about the Deaf community, including what Deaf people expect to learn about you when you meet for the first time, and the role facial expression plays in sign language.
Lesson 04 – Getting to Know You – Friday
Next, you will build on the introduction you learned in the last lesson and see how to keep the conversation going. You will explore the different customs of conversation in the Deaf community, such as how to know when one person is finished talking and how to take turns. In addition, you will continue to navigate your introduction by adding more information about yourself. Finally, you will gain some additional vocabulary as you learn the signs for colors and numbers 16 to 30.
Week Three
Lesson 05 – Continuing the Conversation – Wednesday
In this lesson, you will learn more signs to help you continue the conversation you started in the two previous lessons. You will learn about the cherished custom Deaf people have of giving name signs, so you will understand what to call yourself, your city, and your state. You will also gain more vocabulary about objects in your living environment. You will learn to sign the types of dwellings people live in and modes of transportation. In addition, you will add to your knowledge of numbers by mastering the signs for numbers 31 to 66. This lesson closes with a discussion about an important issue in the Deaf community: whether deafness is considered a disability.
Lesson 06 – Talking About Family – Friday
Signing becomes a family affair as you learn signs for family members. You will understand how sign language categorizes the signs for each gender and communication in families with a Deaf person. This includes lip reading and other communication strategies. This lesson closes with the signs for numbers 67 to 100.
Week Four
Lesson 07 – Extended Family and Beyond – Wednesday
This lesson focuses on signs for extended family members. You will also learn signs to describe how you’re related to them. Start to put together longer sentences to practice using your new vocabulary. You will be introduced to number systems beginning with age and telling how old family members are.
Lesson 08 – A Sign for the Times – Friday
What time is it? In this lesson, you will discover how to tell time as well as sign the days of the week and other time periods such as minutes and hours. You’ll learn how spoken languages handle past, present, and future tenses and then examine how sign language does it. Finally, you will discover the impact of the “Deaf President Now” movement had on the lives of Deaf people.
Week Five
Lesson 09 – More Time on Your Hands – Wednesday
This lesson teaches signs for additional time frames such as yesterday, today, and tomorrow. You will learn signs for indoor and outdoor activities. Then, you will learn signs for your opinion, so you can explain which activities you like and don’t like. You will also learn about CODAs—a group of hearing people unique to the Deaf community.
Lesson 10 – Feelings and Traits – Friday
Now it’s time to learn the signs for feelings and personality traits, and you will combine these signs with signs learned in previous lessons. You will see how to communicate how you’re doing, how to ask how others are doing, and how to describe different personal attributes. You will also learn more about Deaf culture—this time, about physical contact and getting the attention of a Deaf person both nearby and across the room. Finally, you will gain tips for practicing your signs.
Week Six
Lesson 11 – Clothing and Hairstyle – Wednesday
In the final lesson, you will learn signs for clothing and hairstyles, such as jacket and long hair. You will learn about classifiers and how to use them with the patterns such as stripes. Then you will learn signs for descriptions such as mustache and beard. You will also explore another important aspect of Deaf culture: teaching hearing babies to sign.
Lesson 12 – Food and Animals – Friday
The course concludes with a lesson that teaches you to wish a friend happy birthday, offer a birthday treat, and talk about your favorite animal. You will start by learning to sign the months of the year and how to say, “Happy birthday!” You will also learn some signs for food and animals. This lesson will cover how English is translated into sign language and the role of the professional sign language interpreter. You will even get some tips on using an interpreter with a Deaf person.
Reviews
Such a great course for the relevant content needed to understand the basics of sign language! The instructor was fantastic and knowledgable in this area. She gave us variations to signs that we may see, which is super helpful. Overall, this was a great course.
What a wonderful course! Over eight short weeks, I’ve learned enough to have a basic conversation in American Sign Language. The teacher’s writing and videos are fantastic and lead students through a logical progression of sign language skills acquisition.
As someone who has done an entire college diploma through distance education online, I have to say that this is one of the best online courses I have ever taken. It was fun and challenging. The instructor was great and always quick to respond. I learned more than I had even hoped I would. I will definitely recommend this course to friends and colleagues.
I appreciated the diversity of information provided, including insights into deaf culture and communities. I feel more confident in my ability to interact with someone who is deaf simply because I understand a bit more. This course is a great beginner course and I find myself wanting to learn more–preferably from the same instructor.
This course and its instructor is fabulous. I learned so much more than I thought I would. It is well constructed, and thoughtfully led. I would like to see more courses available along this line. A “next level” to build on the skills learned, and information. As a language course of study, this is the best taught I have encountered.
This was the best online training I have ever worked through!
This was a great class, I really learned a lot about the Deaf Community, and signing and I feel very comfortable signing simple conversations. I loved this class, thank you for making it interesting. I highly recommend this course.
Jennifer Carmean is an excellent teacher. I learned so much valuable information that will help me to communicate with the deaf students on my caseload. If she offered a follow-up class, I would definitely take it. The course material and the supplementary material that she provided was relevant and interesting.
I absolutely loved this course. I learned so much in so little time!
FAQ
Class Schedule:
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive discussion area that accompanies each lesson will automatically close two weeks after the lesson is released. As such, we strongly recommend that you complete each lesson within two weeks of its release.
The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks to complete all of your course work, including the final exam.
Instructor Interaction:
The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Prerequisites:
There are no prerequisites to take this course.
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Speed Spanish Series
Overview
Learn to speak, read, and write Spanish with three courses in this series designed to give you powerful yet easy recipes for gluing Spanish words together to form sentences. Get plenty of opportunities to practice your new skills as you master the ability to converse with others in Spanish confidently.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Dan Mikels
Dan Mikels is a college instructor who has been teaching Spanish for more than 20 years. He holds a master’s degree and has authored and co-authored more than 20 educational products, including Speed Spanish, Fast French, and a variety of reading programs.
Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Objectives
Speed Spanish
Imagine yourself speaking, reading, and writing Spanish. Now you can with Speed Spanish! This course is designed for anyone who wants to learn Spanish pronto. You’ll learn six easy recipes for gluing Spanish words together to form sentences. In no time at all, you’ll be able to go into any Spanish-speaking situation and converse in Spanish. ¡Qué Bueno!
Speed Spanish II
Have you ever seen a non-native speaking Spanish fluently? Were you impressed? Would you like to become more conversational and more comfortable in Spanish-speaking situations? Now you can. Our Speed Spanish courses are unlike any other Spanish classes you may have ever taken. You’ll see words, hear them pronounced properly, and be granted plenty of opportunities to practice your pronunciation. Then, you’ll learn several clever recipes that you can use to glue the words together into sentences. Enroll in Speed Spanish II, and you’ll see an immediate improvement in your Spanish fluency from the very first lesson.
Speed Spanish III
Master your ability to speak, understand, and read Spanish by taking the final installment in our unique three-part Speed Spanish learning series. In this advanced-level course, you’ll learn the final six recipes that will serve as templates to help you create any Spanish sentence you want. The goal of this course is not just learning the recipes—it’s also to help you use them spontaneously so that you’ll never be at a loss for words!
Series bundles are not eligible for partial drops or refunds.
Reviews
I have been trying to learn Spanish for about 20 years…this is the first course I have taken in Spanish that made complete sense to me! Thank you!
I have tried other books and tapes to try to learn Spanish, but this course was the most helpful. Very simple and very informative. The recipes were simply brilliant.
Fit my time period. Met my needs. Feel more comfortable with the language.
Great class! Great tips on the easy way to speak Spanish. I wonder why high school Spanish teachers make it so hard.
I am a nurse at the hospital interacting with a lot of Hispanic patients weekly. Although I do speak enough Spanish to get by, I was interested in increasing my grammatical skills as well as my vocabulary. I was pleased to find each lesson added to my base as well as improved what I have been trying to do. The lessons were very easy to follow. Being able to work online at my own pace and schedule was perfect. Thank you.
I liked the course and appreciated not having to get bored over conjugating verbs, etc. It was useful from the beginning lesson. Thanks.
I love the teaching style and the recipes. I took two years of Spanish in high school and didn’t learn half as much! If there is going to be a Speed Spanish II, I can’t wait to enroll.
I much prefer this conversational/usable type of instruction to the customary sit in the class and memorize words that have no use at that particular time
I took one year of Spanish at a large university and learned more from this online course than in the entire year of that course! The formulas the instructor presents in this class make it easier to understand Spanish than a traditional university course.
I thoroughly enjoyed this course. It was very practical and held my interest for each lesson. My son will be studying Spanish next year in eighth grade and I have exposed him to some of these lessons. I hope his teacher next year can make it as interesting for him as you did for me.
FAQ
Class Schedule
Two lessons are released each week for the six-week duration of the course. You will have access to all the released lessons until the course ends.
You do not have to be present when lessons are released. An interactive discussion area accompanies each lesson and automatically closes two weeks after the lesson is released.
The final exam is released on the same day as the last lesson. Once the final exam has been released, you have two weeks to complete all coursework, including the final exam. A 10-day extension is available if you fall behind.
Instructor Interaction:
The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- You must have working headphones or speakers.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Certificate in Food, Nutrition, and Health
Overview
Food and nutrition have a profound impact on our health and well-being, yet many of us are not aware of what foods to eat, which diets are healthy, and where our food originates. We eat toxic, irradiated, or genetically altered foods and we eat more than we need. How can we change our eating habits and become more conscious of what we eat, why we eat it, how it is prepared, and what consequences our food choices have on our health as well as the health of our planet? This certificate provides an overview of the role of food and nutrition choices on our bodies, our immune systems, our overall well-being, and the health of all sentient beings on an increasingly populated planet.
This class is offered in partnership with ed2go/cengage.
Instructor(s)
Cyndie Koopsen
Cyndie Koopsen, RN, BSN, MBA, HNB-BC, RN-BC, HWNC-BC is a nurse who has cared for patients in acute care settings, community clinics, and the home. Her professional nursing career has involved nursing executive leadership and administration, accreditation consultation, staff development and education, community education and wellness, and holistic care. She has designed, developed, and presented numerous educational programs for audiences covering integrative health, promotion and wellness, and chronic disease management and prevention. She is the co-author (with Caroline Young) of two health care textbooks. She is the co-CEO and co-founder of ALLEGRA Learning Solutions, LLC and has designed and developed over 300 online professional continuing education courses.
Caroline Young
Caroline Young, M.P.H., has an extensive public health background that includes experience in research, workshop presentations in various areas of health care, and online and onsite teaching. She has expertise in holistic community health and wellness program design, development, marketing, implementation, and evaluation. She has also designed, developed, and presented integrative health programs for culturally diverse populations, senior populations, and faith communities. She is the co-author (with Cyndie Koopsen) of two health care textbooks. She is the co-CEO and co-founder of ALLEGRA Learning Solutions, LLC and has designed and developed over 300 online professional continuing education courses.
Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Objectives
The outcome of this certificate is for the learner to describe a holistic overview of current food and nutrition issues and their impact on physical, social, emotional, spiritual, and planetary health.
Syllabus
- Lesson 1 – Nutrition and Health—What’s the Connection? – What we eat profoundly affects our health and well-being. Obesity is at epidemic proportions in the United States and throughout the world. Many of us eat more than we require. We eat when we are rushed. We don’t understand how various food elements interact; and we are not as knowledgeable as we could be about various diet types and their effects on our health.
- Lesson 2 – Nutrition, Stress, and Immune Function – Most individuals enjoy sitting down and eating a delicious meal. Food provides an opportunity to socialize and, if the food is nutritious, it also supports a healthy body and mind. However, if individuals are stressed before, during, or after a meal, the nutrients they eat are not utilized as effectively as when people are relaxed. If stress also causes an individual to eat food that is not nutritious, health issues can result. Nutrition, stress, and the immune system are closely related.
- Lesson 3 – Obesity in America—A Public Health Epidemic – Two-thirds of adults and one-third of children in the United States are overweight or obese. Left unchecked, the effects of this crisis on the nation’s health, health care costs, and productivity could be catastrophic. As a nation, we’re getting more obese every day, many of our children are obese, and our life expectancies are much shorter because of it, despite trying many types of diets, eating less, and moving more.
- Lesson 4 – Current Issues in Nutrition – Our diet has a profound impact on our health and well-being as well as the health of the environment, yet many of us are not aware of where our food originated or how it was produced. We eat toxic, irradiated, or genetically altered foods, and we eat more than we need. How can we change our eating habits and become more conscious of what we eat, why we eat it, and how it is prepared?
- Lesson 5 – Spiritual Nutrition—The Global Consequences of Food Choices – Food is a dynamic force that interacts with our bodies on multiple levels: the physical level, the mental-emotional level, and the energetic or spiritual level. Conscious eating involves an awareness of the eating process from beginning to end, and it includes thinking about how dietary choices affect others. Any food choice that is truly good for an individual’s physical health and well-being will also be good for his/her spiritual well-being. Today’s food landscape is dominated by factory farms and food industry practices that violate spiritual principles, as well as human and animal rights, and damage the health of the planet.
- Lesson 6 – Food Labels—Deciphering the Mysteries – An important element of health is the ability to understand what is in the food we eat. Knowing how to read and understand food labels can help individuals make healthier food choices. Many consumers do not fully understand what the labels on their food means in terms of nutritional value or the way the food was produced, raised, and manufactured. With this knowledge, understanding the labels becomes easier and making healthy choices are the result.
- Lesson 7 – Botanicals, Herbs, and Herbalism – While modern medicine has produced many scientific advances, one of the most important “advances” in health and medicine has been the recognition of the value of botanicals, herbs, and herbalism. After all, nature and plants have been an essential part of everyday life since the beginning of recorded history. Used for medicines, clothing, food, and in religious ceremonies, in many health belief systems, plants are considered a gift of nature and valued for their healing effects.
- Lesson 8 – Natural Sweeteners—Healthy Options for Your Sweet Tooth – Most Americans consume far more sugar than they require, and this contributes to obesity as well as many types of diseases. The role of sugar in the American diet is an important one, and understanding its effect on the body and its role in inflammation and disease can significantly affect one’s health. Alternatives to refined sugar are numerous, but are they safe and effective? Not all sweeteners are created equal and it is important to understand which ones are generally accepted as safe and which ones may threaten one’s health.
- Lesson 9 – Probiotics—Silent Partners in Health – Probiotics are live microbes (bacteria) believed to be beneficial for the host organism. They are the same or very similar to bacteria already in the body. The lower digestive track is filled with a complex and diverse community comprised of millions of these microbes. They are used globally to improve the health and well-being of animals and humans. Sales of probiotic supplements have soared in recent years on the basis of intriguing research that demonstrates potential benefits for many chronic conditions, including cancer. With the rise in interest in integrative health as well as complementary and alternative therapies, this trend is likely to continue.
FAQ
Conflicts of Interest and Relevant Financial Relationships: The authors/planning committee members have no conflicts of interest or relevant financial relationships to declare relevant to this activity.
Non-endorsement of Products: Accreditation refers to recognition of continuing nursing education only and does not imply ALLEGRA approval or endorsement of any commercial product.
Accreditation:
- American Nurses Credentialing Center
- ALLEGRA Learning Solutions, LLC is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
- ALLEGRA Learning Solutions, LLC is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
- Accreditation refers to recognition of continuing nursing education only and does not imply ALLEGRA Learning Solutions or Commission on Accreditation approval or endorsement of any commercial product(s).
- ALLEGRA Learning Solutions courses are acceptable for continuing education in all states.
- Provider approved by the California Board of Registered Nursing, Provider #CEP 14693, for the stated number of contact hours.
- American Board of Managed Care Nursing
- The American Board of Managed Care Nursing recognizes all of ALLEGRA Learning Solutions’ ANCC accredited courses for continuing education credit for Certified Managed Care Nurses (CMCNs).
- DIABETES EDUCATORS
- ALLEGRA Learning Solutions, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. To satisfy the requirement for renewal of certification by continuing education for the National Certification Board for Diabetes Educators (NCBDE), continuing education activities must be applicable to diabetes and approved by a provider on the NCBDE List of Recognized Providers (www.ncbde.org). NCBDE does not approve continuing education.
- NAADAC (National Association for Alcoholism and Drug Abuse Counselors)
- ALLEGRA Learning Solutions is an approved provider with the National Association of Alcohol and Drug Abuse Counselors (NAADAC) (Provider #107194).
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
- Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Completion Requirements:
You must complete all lessons to receive your certificate. You must pass the final exam in all lessons with a score of 80% or higher AND complete the Evaluation Form in order to receive your Certificate of Completion. Finals are graded as Pass or No Pass. Receipt of your certificate indicates successful completion of the course and that you have passed all final exams with a score of 80% or greater. You may retake final exams as many times as necessary within the duration of the course at no additional charge.
Mindfulness Meditation
Overview
Widely accepted, used, and studied within mainstream medicine, mindfulness meditation involves paying attention on purpose, in the present moment, and without judgment. The health benefits of mindfulness meditation include improvements in dealing with stress, pain, and illness. Anyone can engage in this form of meditation, which places no emphasis on religious or faith practices.
This class is offered in partnership with ed2go/cengage.
Objectives
The outcome of this course is for the learner to describe mindfulness meditation, including the health benefits of mindfulness meditation, mindfulness-based stress reduction (MBSR), and the techniques and practices for mindfulness meditation.
Syllabus
- Introduction
- What is Mindfulness Meditation?
- Seven Key Factors of the Practice of Mindfulness Meditation
- Seven Characteristics of “Doing” and “Being”
- Dispelling Mindfulness Meditation Myths
- The Health Benefits of Mindfulness Meditation
- Summary
FAQ
Conflicts of Interest and Relevant Financial Relationships: The authors/planning committee members have no conflicts of interest or relevant financial relationships to declare relevant to this activity.
Non-endorsement of Products: Accreditation refers to recognition of continuing nursing education only and does not imply ALLEGRA approval or endorsement of any commercial product.
Accreditation:
- American Nurses Credentialing Center
- ALLEGRA Learning Solutions, LLC is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
- ALLEGRA Learning Solutions, LLC is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
- Accreditation refers to recognition of continuing nursing education only and does not imply ALLEGRA Learning Solutions or Commission on Accreditation approval or endorsement of any commercial product(s).
- ALLEGRA Learning Solutions courses are acceptable for continuing education in all states.
- American Board of Managed Care Nursing
- The American Board of Managed Care Nursing recognizes all of ALLEGRA Learning Solutions’ ANCC accredited courses for continuing education credit for Certified Managed Care Nurses (CMCNs).
- National Association of Alcohol and Drug Abuse Counselors
- ALLEGRA Learning Solutions is an approved provider with the National Association of Alcohol and Drug Abuse Counselors (NAADAC) (Provider #107194).
- National Certification Board for Diabetes Educators
- ALLEGRA Learning Solutions, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. To satisfy the requirement for renewal of certification by continuing education for the National Certification Board for Diabetes Educators (NCBDE), continuing education activities must be applicable to diabetes and approved by a provider on the NCBDE List of Recognized Providers (www.ncbde.org). NCBDE does not approve continuing education.
- National Certification Board for Therapeutic Massage & Bodywork
- ALLEGRA Learning Solutions, LLC is approved by the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) as a continuing education Approved Provider (Provider Number 451562-11).
Prerequisites:
There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Computer Skills for the Workplace “Self-Guided”
Overview
Most jobs today require a working knowledge of certain computer skills. Employers seek and reward employees who can effectively send emails, create spreadsheets, manage databases, understand memory and network limitations, and recognize the function and features of modern computer components. Any job candidate who already possesses these skills will stand above those who do not.
This course is designed to provide the fundamental computer competencies you need to survive and prosper in today’s fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will also focus on practical applications for software most common to the workplace. By the time you finish, you will have learned why employers consider technological literacy so critical to the success of any organization.
Instructor(s)
Dave Paquin
Dave Paquin has been teaching computer skills in the classroom for over 15 years. He holds a Master of Science in Training and Learning Technology and has extensive experience as a Human Resources manager.
Objectives
A new session of each course starts monthly. If enrolling in a series of two or more courses, please be sure to space the start date for each course at least two months apart.Two lessons are released each week for the six-week duration of the course. You will have access to all the released lessons until the course ends.
You do not have to be present when lessons are released. An interactive discussion area accompanies each lesson and automatically closes two weeks after the lesson is released.
The final exam is released the same day as the last lesson. Once the final exam has been released, you have two weeks to complete all course work, including the final exam. A 10 day extension is available if you fall behind.
Reviews
Computer skills is something I have been lacking for years now. I am already learning more than I thought I ever would. Instructor Dave presents the information in a very easy to understand format which basically makes it like child play. I am extremely pleased with both the instructor and the information being presented. Now that I am learning these new skills, I know I will be an asset to any organization in todays work force. Thanks Instructor Dave. I have a totally new outlook on life in general!
Dave, thanks so much for an awesome class! I am looking for a new opportunity after 20 years with one employer and this was the perfect course to teach me things so that I could be competitive in my job search. I also recommended and sent the link to a friend and I know he is excited about taking your course as well.
Dave, you’re a fabulous teacher. You have opened a door for me. You really know your stuff and it’s been a great experience doing each lesson, reading and participating in the discussions and gaining knowledge that makes me feel confident in handling my work and/or problems that arise with the computer. I plan to take more courses and see how far I can go. Thank you so very much!
Great class, great material. I have already implemented what I have learned and got a great promotion!! Thanks for taking the scariness out of the computer world for me. I am looking forward to more on-line classes, this is a great way to learn. Thanks Dave.
I enjoyed this course. I felt rather “computer illiterate” before taking it, but found that I knew more than I thought I did. Also; my trouble areas weren’t as difficult as I expected them to be. I would highly reccomend this course and may take others myself. Thank you very much for your assistance.
I’m so excited about having taken this online course. It has truly proven to be very beneficial to me in both my work environment and personal use, as well as managing my spouse’s small business. I have recommended this course to some of my friends and family. When I first took the pre-test I scored 69%. Needless to say I was quite discouraged. I’m happy to say that after the 12 lessons and finally taking the final exam I scored 100% on the final exam. Instructor Dave you did a great job with course presentation and replies to our questions. We all owe you for this wonderful new wealth of knowledge. Thank you!
I thought this course was extremely helpful in improving my skills and liked the style of the course and would like to take more on-line courses in the future.
I’ve used a computer in my home for approximately 9 years and what I know I’ve learned from my husband, and one other computer course, and a lot of trial and error. I recently entered the work force and want to feel confident in what I know. This course helped with that. Taking this class has helped me feel a little more confident and has inspired me to take some harder courses for the more specific information I will need to do my job. Although, this did not start out to be the class for me, I am glad I did pursue it.
I was juggling this course and another (Intro to Word) while simultaneously seeking employment all summer. Happily I completed both classes and was able to land a temp-to-hire job primarily based on my familiarity with spreadsheets. A computer literacy test was required; many of the questions were covered in this course. I was able to impress them with a score in the 85th percentile, thanks to these classes. I plan to follow your advice and continue to build my computer skills next session with Intermediate Word and Excel. Thanks, Instructor Dave!
This course was perfect for me. Cannot be more pleased with the way that things were explained on my level to get started. I am a busy mother of 3, ages 19, 16, and 9yrs old with multiple medical special needs and recently started my first job outside of the home after 18yrs of raising children. I could make this fit into my hectic schedule of work, motherhood and ‘nursing’/special needs world. I learned a lot from this course and do intend to continue on with more courses online. Thank you for providing an affordable online course!!
FAQ
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course must be taken on a PC. Macs are not compatible.
Software Requirements:
- PC: Windows 10 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
- Any edition of Microsoft Office with desktop apps: Excel, Word, Outlook, PowerPoint, and Access (not included in enrollment).
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
- The instructional materials required for this course are included in enrollment and will be available online.
Introduction to Quickbooks Online (Self-Guided)
Overview
Learn to use QuickBooks Online to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Scott Paxton
Scott Paxton is a Certified Public Accountant and holds master’s degrees in business administration and accounting. His background includes experience as a public accountant, a manager in the banking industry, an entrepreneur and a college business instructor. Paxton has also spent much of his career helping small business owners successfully implement and troubleshoot QuickBooks.
Objectives
A new session of each course starts monthly. If enrolling in a series of two or more courses, please be sure to space the start date for each course at least two months apart.Two lessons are released each week for the six-week duration of the course. You will have access to all the released lessons until the course ends.
You do not have to be present when lessons are released. An interactive discussion area accompanies each lesson and automatically closes two weeks after the lesson is released.
The final exam is released the same day as the last lesson. Once the final exam has been released, you have two weeks to complete all course work, including the final exam. A 10 day extension is available if you fall behind.
Reviews
FAQ
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
- Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 10.11 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- When your course starts, you will be directed to access and utilize the free QuickBooks Online practice site to complete the lesson and assignment steps. You do not need to purchase a subscription or additional software to complete this course. However, please note that this course is suitable only for the QuickBooks Online version. The desktop versions of QuickBooks are not compatible with this course and should not be used. If you have the desktop version, you should consider registering for the course specifically designed for your version.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
- The instructional materials required for this course are included in enrollment and will be available online.
Introduction to Quickbooks Online
Overview
Learn to use QuickBooks Online to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Scott Paxton
Scott Paxton is a Certified Public Accountant and holds master’s degrees in business administration and accounting. His background includes experience as a public accountant, a manager in the banking industry, an entrepreneur and a college business instructor. Paxton has also spent much of his career helping small business owners successfully implement and troubleshoot QuickBooks.
Objectives
A new session of each course starts monthly. If enrolling in a series of two or more courses, please be sure to space the start date for each course at least two months apart.Two lessons are released each week for the six-week duration of the course. You will have access to all the released lessons until the course ends.
You do not have to be present when lessons are released. An interactive discussion area accompanies each lesson and automatically closes two weeks after the lesson is released.
The final exam is released the same day as the last lesson. Once the final exam has been released, you have two weeks to complete all course work, including the final exam. A 10 day extension is available if you fall behind.
Reviews
FAQ
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
- Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 10.11 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- When your course starts, you will be directed to access and utilize the free QuickBooks Online practice site to complete the lesson and assignment steps. You do not need to purchase a subscription or additional software to complete this course. However, please note that this course is suitable only for the QuickBooks Online version. The desktop versions of QuickBooks are not compatible with this course and should not be used. If you have the desktop version, you should consider registering for the course specifically designed for your version.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Accounting Fundamentals (Instructor Moderated)
Overview
If you want to increase your financial awareness and gain a marketable skill, this course is for you. You will learn the double-entry bookkeeping, financial transactions, financial reporting, and more.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Nancy Koenig
Nancy Koenig is an experienced industry professional with over 40 years in the workforce, including decades in finance. Nancy has worked in various finance roles in banking, insurance, and a hospital billing office. For the last 27 years of her career, she was an administrative assistant at a technical school, which involved running and overseeing the entire budget, amongst other duties. Nancy has also held part-time jobs as a bookkeeper for an auto parts store and a cable company, where she used QuickBooks computerized software. Over the past several years, she has also co-taught the Accounting Fundamentals and Accounting Fundamentals II courses with Charlene Messier.
Objectives
Reviews
The teaching method implemented is impeccable, incredible, very clear and objective. It was great to take this CFI course again. I needed to remember some content and it was very good. I plan to do CFII as soon as I get a job in accounting.
The teaching style, choice for course materials and overall presentation is phenomenal. I took Accounting in college and did not learn a thing. The concepts as lectured, were dry and very boring. Everything all ran together. Instructor, You made this course lively and informative. I feel empowered. I look forward to Accounting II.
The subject is presented in an easy-to-follow format, I liked being able to work through the examples. I found that going over and over it, helped to cement the information for me. After taking this class, I realized that you don’t know what you don’t know, until you know, this information would have been so helpful to me many years ago, but I am so appreciative of learning this now. Thank you for the class. I look forward to taking the second part.
Thank you for the well-organized, self-paced learning environment. I’ve taken many online courses, including my education masters, and this is the best class and learning experience. I’m trying to decide between Accounting Fundamentals II or QuickBooks. I’m leaving education and did accounting 30 years ago and am looking for future employment.
I really enjoyed this class as well. Thank you for your encouragement, instruction and advice throughout the six weeks. I will also be taking the Accounting Fundamentals II course in August. I completed the final exam and received 100%. 🙂 I am elated.
Thank you for a well-designed course. At times it was a challenge, but you set up an incredible learning experience. I loved the practice entries you had at the beginning of a number of the lessons. They added to the learning experience. This was a great course. Thank you very much!! And yes, final done and passed at 100%.
Just this morning I took a test required by a local accounting recruiting agency, to determine competency for a future bookkeeping position. I scored 97% correct (no use of notes or materials allowed), and the recruiter noted that the national average is 83%. He was very impressed on all that was learned and had high, high praise for the instructor and the course – as do I!
I have been bookkeeping for the past 14 months, part-time for a small business. I was very frustrated because the accountant there stopped working and the training has been very minimal and not adequate. I felt like I was required to do the accounting and I was only hired as an entry level bookkeeper…The owner was asking for quarterly reports and I was in way over my head. It was so stressful! I had no double-entry accounting experience and was very confused about credits and debits and the types of accounts were a mystery to me. This course has my stress level way, way down. I feel so much better about my job and I am not stressed out to the max every day. I have some confidence now. I don’t feel so helpless or dependent on the CPA who is mostly not available.
I have been somewhat casually trying to understand accounting fundamentals off and on since, literally, the mid 80’s when I lived in Chicago and the PBS television station there offered it as a weekly class. Never could get past the initial debit/credit presentations without my head exploding…now I get it! Everything after that in this course was, with some effort, smooth sailing. Thank you for your offering.
Accounting is a world of its own and often difficult to enter. This teacher shows she has experience with beginners and is good at explaining the difficult and most essential concept of debits and credits. I appreciated her style because accounting is not easy for me and she makes it understandable! The lessons have explanations and practice, so we learn what to do. I like the no pressure lesson exams. This was a great accounting course. The content was great!
FAQ
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
- A calculator and a printer.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Accounting Fundamentals (Self Guided)
Overview
If you want to increase your financial awareness and gain a marketable skill, this course is for you. You will learn the double-entry bookkeeping, financial transactions, financial reporting, and more.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Nancy Koenig
Nancy Koenig is an experienced industry professional with over 40 years in the workforce, including decades in finance. Nancy has worked in various finance roles in banking, insurance, and a hospital billing office. For the last 27 years of her career, she was an administrative assistant at a technical school, which involved running and overseeing the entire budget, amongst other duties. Nancy has also held part-time jobs as a bookkeeper for an auto parts store and a cable company, where she used QuickBooks computerized software. Over the past several years, she has also co-taught the Accounting Fundamentals and Accounting Fundamentals II courses with Charlene Messier.
Objectives
Reviews
The teaching method implemented is impeccable, incredible, very clear and objective. It was great to take this CFI course again. I needed to remember some content and it was very good. I plan to do CFII as soon as I get a job in accounting.
The teaching style, choice for course materials and overall presentation is phenomenal. I took Accounting in college and did not learn a thing. The concepts as lectured, were dry and very boring. Everything all ran together. Instructor, You made this course lively and informative. I feel empowered. I look forward to Accounting II.
The subject is presented in an easy-to-follow format, I liked being able to work through the examples. I found that going over and over it, helped to cement the information for me. After taking this class, I realized that you don’t know what you don’t know, until you know, this information would have been so helpful to me many years ago, but I am so appreciative of learning this now. Thank you for the class. I look forward to taking the second part.
Thank you for the well-organized, self-paced learning environment. I’ve taken many online courses, including my education masters, and this is the best class and learning experience. I’m trying to decide between Accounting Fundamentals II or QuickBooks. I’m leaving education and did accounting 30 years ago and am looking for future employment.
I really enjoyed this class as well. Thank you for your encouragement, instruction and advice throughout the six weeks. I will also be taking the Accounting Fundamentals II course in August. I completed the final exam and received 100%. 🙂 I am elated.
Thank you for a well-designed course. At times it was a challenge, but you set up an incredible learning experience. I loved the practice entries you had at the beginning of a number of the lessons. They added to the learning experience. This was a great course. Thank you very much!! And yes, final done and passed at 100%.
Just this morning I took a test required by a local accounting recruiting agency, to determine competency for a future bookkeeping position. I scored 97% correct (no use of notes or materials allowed), and the recruiter noted that the national average is 83%. He was very impressed on all that was learned and had high, high praise for the instructor and the course – as do I!
I have been bookkeeping for the past 14 months, part-time for a small business. I was very frustrated because the accountant there stopped working and the training has been very minimal and not adequate. I felt like I was required to do the accounting and I was only hired as an entry level bookkeeper…The owner was asking for quarterly reports and I was in way over my head. It was so stressful! I had no double-entry accounting experience and was very confused about credits and debits and the types of accounts were a mystery to me. This course has my stress level way, way down. I feel so much better about my job and I am not stressed out to the max every day. I have some confidence now. I don’t feel so helpless or dependent on the CPA who is mostly not available.
I have been somewhat casually trying to understand accounting fundamentals off and on since, literally, the mid 80’s when I lived in Chicago and the PBS television station there offered it as a weekly class. Never could get past the initial debit/credit presentations without my head exploding…now I get it! Everything after that in this course was, with some effort, smooth sailing. Thank you for your offering.
Accounting is a world of its own and often difficult to enter. This teacher shows she has experience with beginners and is good at explaining the difficult and most essential concept of debits and credits. I appreciated her style because accounting is not easy for me and she makes it understandable! The lessons have explanations and practice, so we learn what to do. I like the no pressure lesson exams. This was a great accounting course. The content was great!
FAQ
Prerequisites:
- There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
- A calculator and a printer.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Introduction to Microsoft Excel/Office 365
Overview
Do you manage large sets of numbers, names, dates, or other pieces of information? If so, then you need to create worksheets to manage, store, organize, and even analyze this information. Excel, Microsoft’s powerful spreadsheet software, is the most widely-used program to handle this task. In fact, most workplaces require that new employees have a basic level of understanding of Microsoft Excel.
If you want to learn the 2019 version of Microsoft Excel, this course will introduce you to the program’s basic functions and uses. Through hands-on lessons, you will learn numerous shortcuts to quickly and efficiently set up worksheets. You will also learn how to use the function wizard to calculate statistics, future values, and more. In addition, you will get tips on sorting and analyzing data, creating three-dimensional workbooks, and automating frequently-repeated tasks with macros and buttons. By the time you’re done, you will know how to use this vital Office 2019 tool.
This class is offered in partnership with ed2go/Cengage.
Instructor(s)
Chad Wambolt
Chad Wambolt has spent his entire professional career in the finance field, working for both private and publicly-held companies with sales ranging from $500 million to $3 billion. He is a graduate of Boise State University, where he obtained his bachelor’s degree in accounting. Through the course of his career, Wambolt became an expert user of Microsoft Excel. Since 1997, he has taught Excel to students of varying skill levels and helped organizations streamline internal processes.
Objectives
Week One
Lesson 01 – Excel Basics – Wednesday
In this lesson, you’ll develop a solid understanding of the Excel interface. You’ll become fluent in the secret language spoken only by Excel users, you’ll discover the best way to correct just about any mistake you might make in Excel, and you’ll find yourself gliding effortlessly from cell to cell, leaving behind expertly written labels, numbers, and formulas.
Lesson 02 – Creating a Worksheet – Friday
In this lesson, you’ll learn five simple steps you should always follow to ensure that your worksheets are always well-planned, well-constructed, and beautifully formatted.
Week Two
Lesson 03 – Time-Savers – Wednesday
This lesson will teach you the tricks of the Excel masters: a wide variety of useful shortcuts guaranteed to save you time, energy, and frustration. You’ll also spend some time working with the Quick Analysis and Flash Fill tools. By the time you finish this lesson, you’ll really start to feel like an Excel pro.
Lesson 04 – Relative, Absolute, Mixed, and Circular References – Friday
Do you know the difference between a relative reference, an absolute reference, a mixed reference, and a circular reference? You will after this lesson. In this lesson, you’ll learn to write sophisticated formulas that can help ease you through some rather sticky scenarios.
Week Three
Lesson 05 – Three-Dimensional Workbooks – Wednesday
With enough practice, most Excel users quickly become adept at organizing their worksheets across two dimensions: rows and columns. But only a select few will learn how to take their worksheets into the third dimension. In this lesson, you’ll join that exclusive group. Prepare to have your socks knocked off as you gain hands-on experience in the construction of three-dimensional workbooks.
Lesson 06 – Sorting, Subtotaling, and Filtering – Friday
No Excel course would be complete without a discussion of Excel’s amazing data-crunching capabilities. In this lesson, you’ll learn how to build a table in Excel as well as how to subtotal, sort, and filter.
Week Four
Lesson 07 – Charting Basics – Wednesday
In this lesson, you’ll explore the exciting world of charts. You’ll build your first graph and learn how easy it is to adjust the chart type, labels, titles, colors, and other aspects of your chart.
Lesson 08 – Advanced Charting Techniques – Friday
In this lesson, you’ll dig deep into Excel’s charting capabilities. You’ll explore everything from bar charts and line charts to more prosaic graphs like the pie chart and 3D charts. You’ll find out how to personalize your charts with photographs, text labels, and drawings. You’ll also discover the best ways to format your chart for print or otherwise display the truly impressive charts that you’ll be creating.
Week Five
Lesson 09 – Intro to Excel’s Statistical Functions – Wednesday
Excel includes many powerful functions that can automatically perform some very complicated tasks for you. In this lesson, you’ll learn some very interesting ways to put these functions to work for you. You’ll find out how to ask Excel to magically derive averages, modes, maximums, minimums, and other useful statistics from nothing more than a column or two of numbers.
Lesson 10 – Financial Functions – Friday
You’ll continue your exploration of Excel functions with an in-depth look at Excel’s handy financial functions. By the time this lesson is over, you’ll be able to figure out how much money you’ll have when you retire, when your kids reach college, or just before your next vacation. You’ll be able to calculate the monthly payment on just about any type of loan, and you’ll know how to figure out how long it will take to pay off your credit cards. You’ll even create an amortization table of your very own, just like the one lenders use to track a loan’s payoff amount over time.
Week Six
Lesson 11 – Worksheet Automation – Wednesday
In this lesson, you’ll find out how to automate just about any task you find tedious or time-consuming. You’ll discover how to move your most frequently used commands from their present, obscure locations to a much more convenient place: the toolbar that’s always perched at the very top of your screen. You’ll also learn how you can use macros to reduce just about any complex task to a single keystroke.
Lesson 12 – Mastering Excel’s IF Function – Friday
You’ll be intrigued by the final lesson, in which you’ll learn how to use Excel to aid you in decisdecision-making’ll use a special function in Excel that allows it to make comparisons and use those comparisons as the basis for important decisions.
FAQ
Class Schedule:
All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when lessons are released. You will have access to all lessons until the course ends. However, the interactive discussion area that accompanies each lesson will automatically close two weeks after the lesson is released. As such, we strongly recommend that you complete each lesson within two weeks of its release.
The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks to complete all of your coursework, including the final exam.
Instructor Interaction:
The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Prerequisites:
There are no prerequisites to take this course.
Hardware Requirements:
This course must be taken on a PC. It is not suitable for Chromebook and Mac users.
Software Requirements:
- PC: Windows 10 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
- Microsoft Excel 2019 (desktop version), available to download with the desktop version of Microsoft 365, or Microsoft Office Home and Student 2019 (not included in enrollment).
- Note: The “Starter Version” and “Web App” versions of Microsoft will not work with the full version taught in this course.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Artificial Intelligence for HR Professionals
Overview
In Artificial Intelligence for HR Professionals, you will learn about different kinds of artificial intelligence (AI), including machine learning, deep learning, and generative AI. You will then explore how AI impacts talent acquisition, talent development, compensation and benefits, employee relations and engagement, and performance management.
This course will explain the benefits and challenges of using AI, which HR responsibilities are best assisted by AI tools, and the importance of human oversight. You will also explore ethical behavior and legal compliance of AI use in the HR field, as well as how AI affects bias and the achievement of diversity, equity, and inclusion (DEI) initiatives.
Objectives
Learning Outcomes
- Define the phases of artificial intelligence (AI)
- Differentiate between supervised learning, unsupervised learning, and reinforcement learning
- Identify HR applications of machine learning, deep learning, and generative AI
- Explain how AI supports talent acquisition and talent management
- Describe how AI impacts compensation management and performance management
- Explain how AI affects employee relations and engagement
- Identify the most effective training data to best utilize AI
- Describe ethical issues and biases related to AI
- Identify advantages and disadvantages of utilizing AI tools to achieve diversity, equity, and inclusion (DEI) initiatives
- Explain AI-related legislation pertaining to HR functions
Reviews
FAQ
Key Features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes
Estimated time to complete: 3 hours
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
As an IACET Accredited Provider, MindEdge offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.
Project Management (ACE CREDIT®)
Overview
This online course introduces learners to the basics of project management. Throughout six segments, learners will practice the foundational skills of project management, consider the ethics involved in leading a team, and explore similarities and contrasts between Agile and Waterfall project management methodologies. The self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that engage students and provide opportunities to practice project management skills.
Objectives
Topics covered in the course:
- Managing Real World Projects
- Project Management Team Leadership
- Ethics for Project Managers
- Emotional Intelligence for Project Managers
- Effectively Managing Project Stakeholders
- Integrating Agile into a Waterfall Environment
Download the complete syllabus with learning outcomes here.
Courses Included in this Certificate
- Managing Real World Projects
- Ethics for Project Managers
- Emotional Intelligence for Project Managers
- Effectively Managing Project Stakeholders
- Project Management Team Leadership
- Integrating Agile Into a Waterfall Environment
- Project Management Introduction Course (ACE CREDIT®)
- Project Management Final Exam (ACE CREDIT®)
Reviews
All project managers should participate in this course. – Lucky C.
The course was very insightful and educative. Learnt a whole lot about project management. – Diana D.
I found the course very complete and very well explained. – Diego Armando R.
This was a great training to learn about PM tools, processes, and how to be a successful PM. I appreciated the whys behind which tools to use and when, why they are important, how to use them. I would recommend this training to someone who wants to improve their PM knowledge. – Breanna M.
I thoroughly enjoyed this course. It was engaging and easy to follow with interesting feedback from the professionals. I refreshed my past knowledge on ethics and learned some new things. Thank you. – Gordana A.
FAQ
- This course has been evaluated by The American Council on Education’s College Credit Recommendation Service (ACE CREDIT®) with a recommendation of 3 credits, lower division, in project management or fundamentals of project management.
- A student’s grade in the course will be based on their performance on a final, cumulative exam. The final exam is composed of 50 multiple-choice questions. Students will have 2 hours to complete the exam. The exam is proctored. For more information, please see the syllabus.
- If students do not earn a passing score of 70% on their first attempt, they will have the opportunity to take the exam 1 additional time (2 total attempts). Students must wait 24 hours between exam retakes. A passing score of 70% of above is required to request college credit for this certificate.
- Estimated Time to Complete: 44 hours
- Access Time: 730 days
- Rating: 98%
CREDITS EARNED IN THIS COURSE INCLUDE:
- 4.1 IACET CEUs
- 37 SHRM PDCs
- 44 ATD CI Credits
- 41 PMI PDUs
- 16.5 Ways of Working PDUs
- 18 Power Skills PDUs
- 6.5 Business Acumen PDUs
- 37 HRCI Credits
- 3 ACE Credits
KEY FEATURES
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Expert-supported
- Games & Flashcards
- Video content
CompTIA Network+ Certification Training (Voucher Included)
Overview
This course will prepare you for a career as a network technician and qualify you to take the CompTIA Network+ certification exam (N10-009). You will master a variety of networking concepts and gain a fundamental knowledge of network design, security, cloud computing, and routing and switching.
Knowing how to install, configure, and troubleshoot a computer network is a highly marketable and in-demand skill—and it’s an ideal time to explore online CompTIA Network+ courses to expand your career opportunities and earning potential!
This CompTIA Network+ certification course introduces the fundamental building blocks that form a modern network, such as hardware, topologies, and protocols, along with an introduction to the OSI model. The course provides in-depth coverage of the most important concepts in contemporary networking, including TCP/IP, Ethernet, wireless transmission, virtual networks, cloud computing, segmentation, security, performance optimization, and troubleshooting.
After reading the lessons and completing the exercises in this CompTIA Net+ certification course, you will gain the confidence to select the network design, hardware, and software that best fits your environment. You will have the skills to build a network from scratch and maintain, upgrade, troubleshoot, and manage an existing network. Finally, you will be well-prepared to take CompTIA’s Network+ certification exam.
You will receive an exam voucher with your enrollment, which covers the fee to sit for the CompTIA Network+ (N10-009) certifying exam upon eligibility.
What you will learn
- Compare common network types, topologies, and architectures
- Characteristics and uses of networking hardware and tools
- How to install and configure wired and wireless networks
- TCP/IP functionality and protocols
- IP addressing concepts, including subnetting and VLANs
- Cloud computing, virtualization, and remote access systems and methods
- Tools and practices for monitoring network performance and health
- Network safety and security threats and how to mitigate them
- Explain how to troubleshoot and recover from network problems
- Identify the purposes of network policies and documentation
How you will benefit
- Expand your career opportunities and earning potential
- Course content is aligned with the CompTIA Network+ certification
- Optional hands-on learning activities with simulations and live virtual machine labs
- Opportunity to practice on multiple-choice questions to prepare you for your Network+ certification exam (N10-009)
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- Labs included in this program are not supported on mobile devices (i.e., phones and tablets).
- Please note that a Windows environment is required to complete some course assignments.
- A motherboard capable of client-side virtualization:
- A 64-bit CPU
- UEFI firmware
- Hardware virtualization support in UEFI
Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 12 or later.
- Chromebook 113 or later
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word. To complete your assignments, you may need Microsoft Word 2003 or higher, or an equivalent word-processing program, such as LibreOffice, which is available to download for free.
- Adobe Acrobat Reader. (Software must be installed and fully operational before the course begins.)
Tools:
- Access to copper Ethernet cable-making tools and equipment:
- RJ-45 connectors
- A crimping tool
- Cat5, Cat5e, or Cat6 cable to practice on
Other:
- Email capabilities and access to a personal email account.
- A reliable high-speed Internet connection.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following digital textbook for this course is accessed via links in the course lessons:
- CompTIA Network+ Guide to Networks, by Jill West (eBook)
Prerequisites:
There are no prerequisites to take this course.
Certification Requirements:
To complete the Network+ certification exam:
CompTIA recommends obtaining the CompTIA A+ Certification and a minimum of 9 to 12 months of hands-on experience working in a junior network administrator/network support technician job role.
CompTIA CySA+ (Voucher Included)
Overview
This CompTIA Cybersecurity Analyst (CySA+) course provides the knowledge to defend through incident detection and response at the intermediate-skills level of the cybersecurity career pathway. You will also prepare for the CySA+ certification exam.
This program is offered in partnership with ed2go/Cengage.
The CompTIA CySA certification course provides intermediate-level skills and knowledge to defend against cyber threats through incident detection and response. In this cybersecurity analyst certification course, you will learn best practices in threat management, security architecture, vulnerability management, and cyber-incident response.
During the security operations module, you will obtain an understanding of system and network architecture concepts as they relate to security operations. You will also learn to analyze indicators of potentially malicious activity in network, host, and application-related scenarios. Additionally, you will be equipped with the skills to use appropriate tools or techniques to determine malicious activity and compare threat-intelligence and threat-hunting concepts.
In the vulnerability management section of your training, gain knowledge of vulnerability scanning methods and concepts, understand different operating environments and industry frameworks for vulnerability scanning, and analyze output from different vulnerability assessment tools. You will also understand how to prioritize vulnerability management and remediation, as well as recommend controls to mitigate different attacks and software vulnerabilities.
The incident response and management module will cover concepts related to different attack methodology frameworks, incident response activities, including containment, eradication, and recovery, and post-incident activity phases of the incident management life cycle.
Finally, in the reporting and communication component of this cybersecurity analyst course, compare important components of different types of reports and understand how to effectively communicate with stakeholders. You will also interpret metrics and key performance indicators (KPIs). Upon completion of this course, you will be prepared to take the CompTIA Cybersecurity Analyst (CySA+) certification exam. This course offers enrollment with a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility.
The CompTIA CySA+ course complies with the ISO 17024 standard and is approved by the U.S. Department of Defense to meet Directive 8570.01-M requirements. It also complies with government regulations under the Federal Information Security Management Act (FISMA). Regulators and the government rely on ANSI accreditation because it instills confidence and trust in the outcomes of an accredited program.
What you will learn
- Understand threat and vulnerability management concepts
- Review how to setup a strong security architecture for your networks
- Comprehend security operations
- Learn how to conduct a cyber incident response
- Know what different types of cybersecurity tools are on the market and which to use in different scenarios
How you will benefit
- Advance your cybersecurity skills
- Prepare for the CompTIA Cybersecurity Analyst (CySA+) certification exam
- Become highly desirable to employers in cybersecurity
Hardware Requirements:
This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 12 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Virtual Labs included with course
- Microsoft Word Online
- Adobe Acrobat Reader
- Software must be installed and fully operational before the course begins
Other:
Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
- CompTIA CySA+ Study Guide: Exam CS0-003, 3rd Edition
- Study guide and Practice exams
Please note: You will receive a digital book if the physical book is on backorder.
Prerequisites:
None, but we recommend that students have their Network+ and Security+ certifications or equivalent knowledge.
Certification Requirements:
Network+, Security+ or equivalent knowledge. Minimum of 4 years of hands-on experience as an incident response analyst or security operations center (SOC) analyst, or equivalent experience. For CompTIA exam requirements.
CompTIA Security+ Certification Training (Voucher Included)
Overview
Learn a broad range of security topics, including threat management, identity management, access control, cryptography, and network security. This course will teach you everything you need to take and successfully pass the CompTIA Security+ certification exam.
This program is offered in partnership with ed2go/Cengage.
Boost your cybersecurity career and yearly income by obtaining your CompTIA Security+ certification! According to CompTIA, five of the top six security jobs have annual salaries of $90,000 or higher, with some exceeding $127,000. The Security+ certification is widely recognized and well-respected in the IT industry and it will validate your skills and help you gain top-paying employment.
The vendor-neutral CompTIA Security+ certification covers a broad range of security topics, including threat management, identity management, access control, cryptography, and network security. By completing this CompTIA Security+ course, learning key cybersecurity concepts and mastering accompanying quizzes and tests, you will be well-prepared to take the Security+ certification exam.
This online CompTIA Security+ training covers the essential knowledge and skills required to identify, assess, and mitigate security risks in modern IT environments. This course provides a comprehensive overview of the key concepts and best practices in cybersecurity, including the latest trends and emerging threats. It also teaches the fundamental principles of cybersecurity and enables students to implement security controls that protect against a wide range of attacks and vulnerabilities.
This Security+ certification course offers an exam voucher with enrollment. The voucher covers the cost to sit for the certifying exam upon eligibility. After completing the CompTIA Security+ course, you can set up your own exam dates and times at a nearby testing center.
What you will learn
- Gain fundamental concepts of computer security
- Understand cybersecurity threats, vulnerabilities, and assessments
- Review incident preparations, response, and risk management
- Learn to monitor and secure hybrid environments, including cloud, mobile, Internet of Things (IoT), and operational technology
How you will benefit
- Prepare for the CompTIA Security+ certificate exam
- Utilize a variety of interactives, assignments, and assessments
- Review topics covering the most updated objectives found in the CompTIA Security+ exam
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
- Labs included in this program are not supported on mobile devices (i.e., phones and tablets).
Software Requirements:
- PC: Windows 10 or later.
- Mac: macOS 12 or later.
- Chromebook 113 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word. To complete your assignments, you may need Microsoft Word 2003 or higher, or an equivalent word-processing program, such as LibreOffice, which is available to download for free.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
- A reliable high-speed Internet connection
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The textbook for the Security+ course is accessed via links in the course lessons.
- CompTIA Security+ Guide to Network Security Fundamentals
Course Prerequisites:
There are no prerequisites to take this course.
Certification Requirements:
CompTIA recommends at least 9 to 12 months of networking experience and two years of experience IT administration with a security focus.
NEW! Cybersecurity Boot Camp
Overview
Discover an accelerated training cybersecurity boot camp with a focus on creating the next generation of cybersecurity professionals. You will master key security concepts and fundamentals while preparing for the CompTIA Security+ certification exam.
This program is offered in partnership with ed2go/Cengage.
According to Gartner, the global cybersecurity market size is projected to reach $212 billion in 2025, representing a significant growth rate of around 15%. To meet increased demand, the industry needs more qualified cybersecurity professionals who are trained and certified to join the workforce. This six-month beginner cybersecurity boot camp will help you understand the foundations of cybersecurity and learn the skills required to enter the field with no prior experience.
The cybersecurity course curriculum features 17 engaging lessons across four key sections. Each section includes hands-on activities and a project that allows you to implement and test your newly acquired skills. You will begin by gaining an in-depth introduction to the fundamentals of cybersecurity as well as an exploration of its main certifications, job titles, and career opportunities. Next, you will dive into identifying security threats and vulnerabilities, and how to manage and prevent attacks. You will also review essential security operation principles and technologies, concepts, and operating systems. In addition, you will also gain access to the Infosec Skills platform to leverage their extensive knowledge base to further your training.
With a 15-25 hour per week commitment to master the material, by the end of this self-paced cybersecurity training, you will fully understand what role in cybersecurity best aligns with your career goals and be prepared to navigate challenging job interview questions. The capstone project and final lessons of this course will help you find your first cybersecurity position and finalize your professional portfolio.
Employers look for specific qualifications when reviewing job applications, including IT experience, industry-recognized certifications, and the ability to perform security tasks. This computer security course will help you demonstrate your abilities through your completed projects, detailed explanations of job responsibilities, and practice exams to help you prepare for the CompTIA Security+ certification exam.
Upon successful cybersecurity course completion, you will be provided with a voucher for the CompTIA Security+ certification exam, which covers the cost to sit for the certifying exam upon eligibility.
What you will learn
- Describe the field of cybersecurity and understand the pathways for navigating entry into a career in cybersecurity
- Explain ethical hacking principles and practices and analyze risk management concepts for cybersecurity
- Identify security threats and vulnerabilities and explain malware and application attacks
- Protect operating systems by addressing threats, enforcing policies, and exploring emerging technologies using security principles
- Apply cybersecurity concepts in safe environments like sandboxes, virtual machines, and simulations
- Apply network and web security principles and technologies, including mitigating vulnerabilities, implementing secure practices, and preparing for evolving threats and incidents
- Manage security for data, applications, and hosts in mobile and specialized devices, as well as implement cloud and virtual security networks
- Learn to troubleshoot and manage security incidents and how to plan for business continuity and disaster recovery
How you will benefit
- Become prepared to pass the CompTIA Security+ certification exam with content coverage and practice exams
- Obtain a voucher for CompTIA Security+ with your boot camp enrollment
- Align your career goals through the exploration of various roles in cybersecurity, including cybersecurity analyst, SOC analyst, system and network administrator
- Get a 6-month access to Infosec Skills platform with hundreds of hours of cyber content
Syllabus
Hardware Requirements:
This course must be taken on a PC. Macs are not compatible.
This course should be taken on a Windows Machine (Desktop/Laptop). MAC machines with the m1 chip are not supported.
Software Requirements:
PC: Windows 11 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.
Other:
Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online. The digital textbooks can be accessed via links in the course lessons.
- CompTIA Network+ Guide to Networks, 10th Edition
- CompTIA Security+ Guide to Network Security Fundamentals, 8th Edition
Prerequisites:
There are no prerequisites for this computer security course. However, a basic knowledge of IT hardware and software is recommended, though not necessary.
Certificate in Business Communications
Overview
Communicating clearly and concisely in written and oral formats is critical to your professional success. From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this certificate program will help you create presentations and workplace documents that inform and persuade.
Objectives
Courses Included in this Certificate
- Effective Business Writing
- Effective Presentations
- Effective Public Speaking
- Communicating Collaboratively
- Effective Emails, Memos, and Letters
Reviews
“Great learning experience! I have become conscious of avoiding jargon! The presentations were clear and precise! Thank you!”
“This course provided useful information and exercises that aid in grasping key concepts while at the same time being able to apply what was learnt.”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Effective Emails, Memos, and Letters
Overview
Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.
Objectives
Learning Outcomes:
- Recognize when it’s appropriate to use an email, a memo, or a letter
- Explain the parts of an email, a memo, and a letter, and format each so that the communication is effective
- Consider primary and secondary uses for the email, memo, or letter
- Explain how to facilitate both primary and secondary uses
- Create a sample email, memo, and letter employing best practices
Reviews
“This was a wonderful refresher course for those of us who have been in the business world for many years. I would highly recommend this to anyone coming into the workforce or those, like myself, who have been in it a while. It teaches you how to know when to use a letter, a memo, or an email when corresponding with various business associates. It also teaches you when to use and not to use certain salutations and, finally, the proper method of using PS (post script).”
“This course was very informational, and I learned way more than I thought I would. I went in thinking I knew how to write emails, memos, and letters, but I was willing to learn some new tips to make my writing better. I went through the course and found out there was a lot of information I was doing incorrectly and learned many ways to make my writing better!”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Work From Home: Technology at Home
Overview
The key to a productive workday at home is being prepared for all the technology needs that accompany work-from-home situations. Nothing is worse than a frozen Zoom meeting or a VPN connection issue! This course provides learners with the knowledge, tips, and practices to manage different devices and technologies at home. In addition, it provides practical guidance for purchasing products, contracting for services, and troubleshooting common issues so your day runs smoothly from anywhere in the world.
Objectives
Learning Outcomes:
- Understand the basic concepts of home computing and networking
- Be empowered to make informed and effective choices regarding products and services
- Utilize different tools and resources to troubleshoot common computing problems
- Identify the key steps to having your own domain for web or email services
- Effectively identify and use cloud computing resources
- Identify common pitfalls and expenses in home technology
- Effectively secure home resources
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Ace Your Job Search!
Overview
This introductory-level course helps learners craft a resume that is targeted, elegant, and effective. It continues on to cover interviewing skills, focusing on the interview preparation and the five stages of the interview process. Finally, the course will help learners formulate winning answers to difficult interview questions.
Objectives
Learning Outcomes:
- Recognize key career development questions to ask before beginning a job search
- Employ a written goal-setting process to establish career development and job search priorities
- Recognize the purpose of tailoring a resume and cover letter
- Develop a more effective resume
- Develop a more effective cover letter
- Identify the five stages of the interview process
- Conduct industry and company research efficiently using web-based resources
- Brainstorm potential interview questions and answers
- Understand what constitutes a good answer in the mind of a hiring manager
- Anticipate some of the most common interview questions
- Explain to a hiring manager how the past successes represented on your resume will translate to future success in your desired position
- Recognize whether a job aligns with your career objectives
Reviews
“Very well organized, easy for navigating and moving along one step at a time!”
“The course was well put together.”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Build Your Networking Skills
Overview
Networking is an important skill at all stages of your career, whether you’re searching for a job or looking to take the next steps in your industry. This course provides an overview of how to make effective professional connections and cultivate relationships that can help you over the course of your career. It explores networking challenges based on gender and personality type and provides practical tips for overcoming networking anxiety. It also helps identify potential resources that can be used to expand your professional network.
Objectives
Learning Outcomes:
- Identify strategies for making professional connections
- Cultivate strong relationships at work
- Consider how to network over the course of a career
- Identify potential resources for networking
- Explain how to use business cards effectively
- Explore the importance of networking during the job search process
- Describe strategies for effective cold call emailing
- Examine networking strategies for introverts
- Consider the role that gender can play in networking
- Describe tips for handling awkward conversations
- Explore strategies for conquering networking anxiety
Reviews
“I really enjoyed this class. I learned some new tips on how to properly network and cold call and cold email. This is information I can put to use right away. Thank you!”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
Reliable internet connection:
Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Leading from a Distance
Overview
This course explores the dynamics of leadership and how they are impacted when leaders are in a remote environment. Learners aspiring to leadership positions and those already well established in such roles will find value in the range of content and insight provided by this course. Course topics include effective communication, time management and productivity, and strategies for running productive virtual meetings.
Objectives
Learning Outcomes
- Identify key traits of leadership
- Explain how remote environments affect leaders and those they oversee
- Develop strategies for confronting the challenges of remote work
- Address pitfalls often encountered in remote environments
- Foster better interaction and understanding among teams
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
Becoming a Better Leader
Overview
This completely online and self-paced one-module course utilizes Inc. Magazine’s prize-winning editorial content to introduce basic concepts of business leadership, including communication and motivation; leading teams; leading virtual workers; and leading during times of change. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.
Objectives
Learning Outcomes
- Explain what makes a good business leader
- Distinguish between different leadership styles, and explain the advantages of each
- Explain the importance of communication in successful leadership
- Distinguish between leadership and formal authority
- Lead teams effectively
- Recognize the importance of leadership in managing organizational change
- Outline a strategy for leading virtual workers
- Strengthen your own leadership skills
- Identify employees with leadership potential
- Groom employees for future leadership roles
- Articulate the need for succession planning
- Explain the role of leadership in shaping an organization’s culture
Reviews
“The ‘Becoming a Better Leader’ course is fantastic. I took the course as part of a leadership certificate program. However, as an educator, the course will challenge me to take on a more positive, effective leadership role in school. It has improved my skill set and given me ideas that I can apply in an educational setting, as well as in my personal life.”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
Certificate in Leadership
Overview
What is leadership and why is it important? How does a leader encourage change without triggering fearful resistance? What are the key elements to leading an effective team? What is the role of charisma in leadership? How can a leader achieve work-life balance? This suite of courses addresses all of these questions and many more. The courses in this suite offer advice on leadership that can help you stand out as a leader among your peers. Video segments introduce successful leaders who discuss such issues as how leaders become leaders, leadership ethics, and the differences between leaders, managers, and administrators.
Objectives
Courses Included in this Certificate
- Leaders and Work-Life Balance
- Leading and Managing Change
- Leading Teams
- Introduction to Leadership
- Body Language for Leaders
Reviews
“This was an excellent course in both content and delivery. I found it easy to use, challenging but not overwhelming.”
“This course helped me to understand better what kind of impact I can have in a leadership position in personal life, and how to face this impact in order to keep a work/life balance. I strongly recommend this course to be faced by as many people as possible, because it helps a lot in introspection.”
“The course was both educational and therapeutic. I’ve learned tips on how to be a leader that has awareness to the emotional well-being of employees. It has enhanced my emotional intelligence, to be able to help others and bring self-awareness on areas I can approve to increase my quality of work/life balance.”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
Compensation and Benefits
Overview
Understanding compensation practices and policies are crucial for any business owner, HR professional, or manager. In this introductory-level course, you will consider issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured. Earn SHRM and HRCI credit as you develop your compensation expertise.
Objectives
Learning Outcomes:
- Differentiate between compensation systems
- Distinguish between legally mandated and discretionary benefits
- Explain how compensation and benefits relate to employee motivation
- Describe different healthcare plans and their advantages and disadvantages
- Identify the value of benefits that help employees achieve work-life balance
- Define pay for performance
- Define differential pay
- Describe methods of achieving pay equity
- Distinguish between employees and independent contractors
- Distinguish between exempt and nonexempt employees
- Comply with relevant state and federal “wage and hour” laws
Reviews
“Excellent course for employees new to HR and a refresher for seasoned professionals.”
“A wealth of information! I really appreciate the interactive games after each segment in order to make sure that I am understanding the material!”
FAQ
Which recertification credits are available?
0.3 IACET CEUs, 3 HRCI Credits, 3 SHRM PDCs
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Building an Inclusive Organization
Overview
Learn how to create an inclusive work culture, prioritize diversity, and build an inclusive workspace, both in person and in remote work settings. In this course, you’ll examine how to address cognitive bias and unconscious bias in recruiting, hiring, retaining, and developing a workforce. This course will also provide tools for being an inclusive leader and demonstrates the importance this role serves in creating and building an inclusive organization.
Objectives
Learning Outcomes:
- Outline strategies for prioritizing diversity and fostering an inclusive workplace
- Differentiate between unconscious bias and cognitive bias
- Describe strategies to increase diversity and reduce bias in your hiring process
- Explain the role of data analytics in identifying and addressing bias
- Strengthen your skills as an inclusive leader
- Describe the connection between inclusion and innovation
- Explain how to incorporate inclusion into remote work settings
FAQ
Which recertification credits are available?
0.3 IACET CEUs, 3 HRCI Credits
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Cybersecurity for Human Resources Professionals
Overview
This course introduces cybersecurity concepts to those who work in the field of human resources. Particular focus is placed on working in conjunction with more technical departments in delivering to employees effective training and policies regarding corporate security. The course also engages learners on security concerns specific to the type of data handled by human resources departments.
Objectives
Learning Outcomes:
- Exhibit a foundational understanding of cybersecurity
- Responsibly advocate for HR’s role in cybersecurity policy and training
- Develop the communication tools necessary to interface with technical and security professionals in the workplace
- Identify major legislation in relation to workplace cybersecurity
- Enumerate specific programs that HR professionals should implement in regard to employee training and motivation for cybersecurity
- Display the knowledge and mindset to participate in strategic planning around the topics of cybersecurity, governance, incident response, and business continuity
FAQ
Which recertification credits are available?
3 PMI PDUs, 1.5 Leadership PDUs, 1.25 Strategic and Business Management PDUs, 0.25 Technical PM PDUs, 0.3 IACET CEUs, 3 HRCI Credits, 3 SHRM PDCs
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
HR Skills™ Best Practices Certificate
Overview
The HR Skills™ Best Practices certificate consists of courses focused on the behaviors, practices and approaches that enable HR professionals and managers to foster better connections, communicate effectively, provide useful feedback, and navigate difficult situations. Through quizzes, games, real-world scenarios and commentary from subject matter experts, the HR Skills™ Best Practices certificate helps the learner begin to develop the skills that are the key to a cohesive workforce. The certificate consists of 8 courses that are online and self-paced, providing flexibility in completing the curriculum.
Objectives
Courses Included in this Certificate
- Conflict Resolution
- Handling Difficult Conversations
- Leadership and HR
- Problem-Solving
- Progressive Discipline
- SMART Goals for Performance Evaluation
FAQ
Which recertification credits are available?
6 PMI PDUs, 2.5 Leadership PDUs, 1.25 Strategic and Business Management PDUs, 2.25 Technical PM PDUs, 1.7 IACET CEUs, 16 HRCI Credits, 16 SHRM PDCs
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Certificate in Human Resource Management
Overview
This suite of courses will teach you the basics of managing the benefits and policies that support an effective staff. Each 3 to 5-hour, self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage you and structure your learning about human resource management.
Objectives
Courses Included in this Certificate
- Compensation and Benefits
- Employee Selection
- Performance Management
- Equal Employment Opportunity
- Talent Management and Career Development
- Introduction to Human Resource Management
- Data and Human Resource Management
Reviews
“Informative and interesting. Good content with a nice mix of videos, quizzes and games.”
“This is an amazing course and has enhanced my views on how decisions are or could be made within a company. Would recommend it to anyone with an interest in Human Resources or how it can operate.”
FAQ
Which recertification credits are available?
6 PMI PDUs, 1.75 Leadership PDUs, 3 Strategic and Business Management PDUs, 1.25 Technical PM PDUs, 2.1 IACET CEUs, 21 HRCI Credits, 19.5 SHRM PDCs
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
How do I get my certificate?
Upon successful completion, you can download a printable certificate of completion for this online course suite. This certificate has no textbooks or prerequisites.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Principles of Marketing for Nonprofit Organizations
Overview
When we think of marketing, we typically think of the activities that a for-profit company engages in. However, marketing is an important function for nonprofit organizations as well. Effective marketing is how nonprofit organizations determine the needs of their clients and their donors. As in the for-profit world, nonprofit marketing includes advertising, promotion, public relations, and customer relationship management. This course examines how nonprofits use marketing to publicize their mission and to gather contributions of time and money. The course also discusses marketing planning in the nonprofit organization.
Objectives
Learning Outcomes
- Define what marketing is within the nonprofit environment
- Explain the service-intensive nature of nonprofit program activities
- Explain how the marketing mix is expanded for service products (the Three Ps of Services Marketing)
- Describe the importance of customer satisfaction and how expectations play a role in satisfaction with service products
- Discuss the role of ethics in nonprofit marketing
- Describe the importance of a nonprofit marketing plan
- Describe how target markets can be identified for donors
- Explain how new service products are developed by nonprofits
Reviews
“Thank you so much for offering this course. The information was clearly organized, and I appreciated the incorporation of video and case studies. The comprehension checks throughout were also helpful.”
“This course was easy to navigate through and contained pertinent information. I enjoyed the mix of text and video and appreciated the downloads/links that can be printed and saved.”
“The Principles of Marketing for Nonprofit Organizations was the perfect introductory content to provide the marketing strategy information, tools, and resources I was seeking. My organization is currently planning to build and develop a marketing plan but really didn’t have anywhere to begin other than reaching out to firms. This course’s content will help us understand the reasoning behind the strategy we develop and be able to work more productively with the marketing firm we decide to go with. What I learned here will come in handy far beyond our current work on marketing. Thank you!”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
Nonprofit Ethics and Compliance
Overview
Because they rely on the public’s trust, nonprofit organizations must adhere to the highest ethical standards; even a hint of impropriety could jeopardize a nonprofit’s reputation, its fundraising, and eventually its mission. At the same time, nonprofits with 501 (c)(3) status must be scrupulous in their compliance with federal and state laws and regulations. This course provides a detailed introduction to nonprofit ethics and compliance, examining a range of topics including: mission and vision statements; governance policies; conflicts of interest; fundraising ethics; IRS compliance; state laws and regulations; and the role of the compliance officer. This self-paced course, filled with videos and interactive case studies, will help you understand one of the most important areas of nonprofit management.
Objectives
Learning Outcomes
- Explain why nonprofit organizations are often held to higher ethical standards than for-profit corporations
- Identify the key ethical issues that nonprofits need to address
- Distinguish between mission, vision, and values statements
- Discuss the key elements of an organizational ethics code
- Articulate key ethical principles as they apply to nonprofit fundraising
- Identify the four different types of conflict-of-interest
- Name the steps in establishing a transparent executive compensation process
- Explain the three duties that nonprofit board members must follow
- Identify the key governance policies than nonprofits should adopt
- Explain the provisions of the Sarbanes-Oxley Act that apply to nonprofits
- Explain why nonprofit organizations should adopt a social media policy
- Name the major duties of a compliance officer
- Identify the major IRS requirements for 501 (c) (3) organizations
- List the major areas in which nonprofit organizations must comply with state laws
- Name the major areas in which nonprofit organizations may need to comply with local laws
- Explain the concept of “compliance with the community”
Reviews
“Good and thorough course. Well laid out, easy to follow, and appropriate for the topic/content. Really enjoyed the platform—good mix of interactive components, text descriptions, and video. Very nice course.”
“I appreciated learning at my own pace and being given the opportunity to make multiple attempts to ingrain the information into my understanding.”
“This was a very thought-provoking course. I really could see many of the concerns that I know happen every day. Thank you!”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
Grant Writing Skills Suite
Overview
This two-course bundle offers the introductory through intermediate skills needed for those involved in gaining funding for any nonprofit organization’s mission. Strategic grant writing aligns the needs of a nonprofit with funding sources, whether those sources are foundations, government agencies, corporations, or individuals. The first course in this bundle, Introduction to Grant Writing, offers a guide to the basics of grant writing. Advanced Grant Writing, the second course in this bundle, challenges learners to push those newly acquired grant writing skills to the next level, challenging learners to ask iterative questions in order to sharpen and refine each grant proposal and push it to the top of the pack.
Objectives
Courses Included in this Certificate
- Introduction to Grant Writing
- Advanced Grant Writing
Reviews
“The program was extremely easy to navigate and it was very much in depth, walking me through all processes of how to write a grant. I feel more confident when bidding on grants and having grant proposals for my agency.”
“The course was very thorough and clearly presented. It was nice to have some ways to review the material, like the flashcards and question/answer game. It was also helpful to have a couple of questions at the end of each section to help in reviewing the material. The case studies at the end were wonderful – they provided some real-life, interactive practice in grant proposal writing and things that go hand in hand with grant proposal writing.”
FAQ
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
- Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com.
Certificate in Nonprofit Management
Overview
This online certificate program introduces learners to key current management issues for nonprofit organizations. Fundraising, board and volunteer development, budgeting, reading financial statements, leadership, marketing, and setting strategic direction are all addressed, and video commentary on these crucial topics will give you insight into how nonprofit professionals apply key concepts in their own organizations.
(This course is powered by MindEdge)
Objectives
Courses Included in this Certificate
- Budgeting in a Nonprofit Organization
- How to Read a Nonprofit Financial Statement
- Leadership in a Nonprofit Organization
- Nonprofit Board and Volunteer Development
- Principles of Marketing for Nonprofit Organizations
- Strategy for Nonprofit Organizations
- Capital Campaigns
- Introduction to Grant Writing
- Introduction to Nonprofit Management
- Social Media for Nonprofits
- Fundraising for Nonprofit Organizations
Reviews
“This was a wonderful learning experience, and it has really given me great insight on the non-profit budgeting process. I been working for a non-profit for over 5 years, and I am starting to move up in management. I know that budgeting management is going to propel me to the next stage of management, and I feel the content and exercises in this course have given me a great knowledge base. I feel more confident moving forward and am optimistic about my future career path.”
“Though I have worked with nonprofit budgets for several years, I knew that there were many gaps in my knowledge and understanding that could be filled. This class solidified many already-known concepts, provided clarity in others, and gave me new strategies to implement.”
FAQ
What can I expect during this training?
Each 3 to 5 hour, self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage you and help you practice effective decision making in a nonprofit setting. After completing all the courses, learners will engage in a simulation meant to test the concepts covered in the courseware. Some courses in this certificate award CFRE credits.
Features:
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
What are the minimum technical requirements?
Software:
- Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
- The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )
Web Browser:
- An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
- Cookies must be enabled
- JavaScript must be enabled
Reliable internet connection:
- Broadband cable or highspeed DSL is recommended for optimal experience.
Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.
What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.
How do I contact technical support?
To report technical issues please email us at support@mindedge.com, or use our contact form below.
What are badges?
We now issue Badges, an online standard to recognize and verify learning, for more than 100 courses and simulations offered here online.
Badges allow students and professionals to publicly share their skills, knowledge, and accomplishments online, which may help with future career and education opportunities. Learners can manage and share badges across the web from their Badgr. (You can set up a free Badgr at https://badgr.com/.)
Learners who successfully complete their course or simulation will earn Badges. They can share their credentials online through social media and display them on resumes and transcripts.
Human Resources Manager
Overview
The Human Resources Manager series is perfect for anyone who wants to learn the basics of business and management, including business owners and entrepreneurs. This Management Training Online course will prepare you to take the HRCI’s Professional in Human Resources (PHR) certification exam. You will also learn information useful for sitting for certification exams taken at more advanced stages in a human resources career, including the SHRM’s Certified Professional exam and the HRCI’s Associate Professional Human Resources exam.
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Anna Smith has worked in the field of human resources for 30 years and has taught at university level for over 20 years. She holds a bachelor’s degree in business administration from Spalding University, a master’s degree in management from Webster University, and a Master Online Teaching certificate from the University of Illinois. She is also a certified Senior Professional in Human Resources and a SHRM Senior Certified Professional. Her experience spans many areas of human resources including recruitment, labor relations, and affirmative action plans.
Katrina McBride’s career reflects extensive experience in organizational leadership, marketing strategies, and market development in multinational corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.
Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.
Jerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A&M University.
Objectives
What you will learn
- Comprehensive knowledge needed to sit for the PHR Certification Exam
- A broad overview of human resources practices
- Skills for handling recruitment, performance appraisals, and training processes
- Strategic decision making for compensation and job evaluation
- Foundational knowledge of U.S. laws and regulations regarding employment practices, including financial and accounting terms
- OSHA rules governing employee health and safety
- Important topics in running operations in accord with legal requirements
- How taxes affect you, whether your business is a sole proprietorship, partnership, or corporation
- Process of negotiating, how to evaluate negotiation styles, and successful negotiation strategies for most environments
How you will benefit
- Learn how to contribute to company strategy planning so that you can be a more valuable member of the team
- Prepare for PHR certification and set yourself apart
- Open the door to new career opportunities and higher salaries after obtaining your PHR certification, including jobs such as: HR generalist, Recruiter, HR Representative, HR Assistant, HR Specialist, HR Manager, Compensation and Benefits Manager, and more
- Develop communication skills that will allow you to thrive in a professional environment
- Explore your abilities as a leader and learn how to masterfully manage people and projects
- Set yourself apart from competitors by receiving management training
The Human Resources Manager series will provide you with the essential knowledge you need to manage and lead others. By the end of the course, you will also have mastered the skills you need to prepare to take the Professional in Human Resources (PHR) certification exam.
You’ll gain an understanding of financial and accounting terms, effective negotiation strategies, the marketing process, employment law, compliance and regulatory requirements, and licensing, permits, and taxes. You’ll also learn about the seven management disciplines that are essential to success. If you’re thinking of starting a business or pursuing an MBA, you’ll learn the essentials here.
The Human Resources Professional course will prepare you for a career in human resources. This course explores the foundational aspects of HR, including human resource laws, hiring disciplines, and labor relations. You will learn industry-recognized practices that align with the Human Resource Certification Institute (HRCI) and the Society for Human Resource Management (SHRM).
FAQ
Can I register for a course if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
Will this course prepare me for a certification?
Yes, this course prepares you to sit for the Human Resource Certification Institute’s PHR exam. However, you will need experience in the human resources field before you are eligible to take this exam. Please reference the Prerequisites section for more information.
When can I start the course?
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you’ll receive (12) months to complete the course.
What if I don’t have enough time to complete my course within the time frame provided?
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successful completion of the course, you will be awarded a Certificate of Completion.
Am I guaranteed a job?
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
Can I get financial assistance?
This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.
Do I need experience in human resources to take this course?
No. You do not need to have experience in human resources to take this course. However, you will need experience as a human resources representative to take the PHR exam, administered by the Human Resource Certification Institute (HRCI).
Are human resources professionals in demand?
Yes, human resources professionals are currently in demand. The Bureau of Labor Statistics estimates that the employment of human resources specialists will continue to increase 7 percent through 2026. Additional HR professionals will be needed to help companies with increasingly complex employment laws and health coverage.
Is there an internship with this course?
While there is no specific internship with this course, you will be given instructions and insight on how you can obtain an internship or externship upon the completion of your coursework and financial obligation.
What is the PHR Exam?
The PHR Exam, or Professional in Human Resources Exam, is a prestigious certificate awarded by the Human Resource Certification Institute (HRCI). By achieving this designation, you will effectively show potential employers and those in the industry that you possess the knowledge as well as practical experience in human resource management necessary to pass this thorough exam.
Why is certification important in this field?
Obtaining certification shows that you are dedicated to advancing in your career. Many organizations consider the certified Human Resources Professional to be motivated and knowledgeable, giving them a competitive edge in the field.
How much do HR specialists make?
HR specialists can make a great salary in a job where they help fellow employees daily. While a lot of factors will go into determining your exact salary, such as years of experience and location, the Bureau of Labor Statistics has reported that the median salary for HR specialists is over $60,000.
What type of test is the PHR exam?
The PHR exam consists of 150 mostly multiple-choice questions requiring you to select the best possible answer using your HR knowledge and experience. There are a variety of test items including workplace scenarios. Each question is weighted the same, and there is no partial credit for answers.
Where will I take the PHR exam?
The PHR Exam must be taken at a proctored Pearson VUE testing center. Pearson VUE has testing centers nationwide, and you can search for the one closest to you by visiting www.pearsonvue.com/hrci..
Does PHR certification expire?
Once you’ve earned PHR certification, it is valid for three years. In order to maintain your PHR certification, you will be responsible for earning 60 recertification credits (continuing education) during that three year period. If you do not earn the required 60 credits, you must retake and pass the PHR exam in order to remain certified.
What is involved in the job of an HR Specialist?
HR specialists are defined as early career HR professionals. You job duties in this position will typically revolve around recruiting and on-boarding new employees including screening candidates, performing background checks, conducting preliminary interviews, and helping with orientation of new employees. Your overall goal, and the indicator of success in your position, is to ensure that the best possible employees are hired into specific roles within your organization. When you’re not actively hiring or on-boarding a new employee, you will be responsible for current employee satisfaction and ensuring productivity remains high.
What does a typical day look like for an HR Specialist?
A typical day for an HR specialist will involve tasks such as updating employee records related to hiring, transfers, promotions and terminations; explaining policies and procedures to new hires; ensuring new hire paperwork is completed; addressing work complaints; informing applicants of duties, benefits, work hours, etc.; coordinating job postings; reviewing resumes; and conducting background and reference checks. There may also be additional duties depending on the size of the organization you work for and the area in which you specialize.
Is there room for advancement in an HR Specialist career?
There is absolutely room for advancement in your career as an HR specialist. You can choose to specialize in an area of HR such as recruitment and hiring or benefits. You can also go the opposite direction and continue to add to and broaden your skillset and HR experience in order to move forward in your career and obtain an HR generalist position. Additional education, certifications and on-the-job experience can help you make the move into a role as an HR manager or HR director, and even beyond.
What is the difference between an HR Specialist and an HR Generalist?
While HR specialists and generalists often work together, their roles are very different. An HR specialist will typically have a well-defined role, and will focus on the same things each day. For example, an HR specialist in charge of recruitment and hiring is not going to be involved in benefit selection or termination procedures. An HR generalist has a much more varied role. In this type of role, you would be required to wear a lot of hats, and would see a constantly changing daily routine with many different jobs duties encompassing a large portion of overall HR tasks for a company.
Pharmacy Technician (Voucher Included)
Overview
Pharmacy technicians have become indispensable to the health care industry, and it’s a great time to join this growing field. Pharmacy technician classes can get you started on this fulfilling career path. You’ll gain the skills and knowledge to qualify for entry-level positions in pharmacies and be prepared for national certification.
Upon completion of this course, you will be prepared to sit for the Pharmacy Technician Certification Exam (PTCE), offered by the Pharmacy Technician Certification Board (PTCB). This course also includes a voucher which covers the fee of the exam. Pharmacy technician certification is an important issue for many industry employers and state legislatures, some of which now require national certification. You will also have the opportunity to apply for a 100+ hour externship.
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Melissa Dunworth has been a pharmacy technician for over 13 years and has worked in retail, closed pharmacy, and training/education areas during her career. Melissa holds a Bachelor’s degree in Speech and Hearing Sciences and works as a Developmental Specialist in Early Intervention for children ages 0 to 3 years. She has been a certified pharmacy technician since 1997. Melissa is also registered with the New Mexico Board of Pharmacy.
Betty Stahl holds a doctorate in pharmacy from Shenandoah University. Over the past several years, she has taught pharmacy technician programs at ASA College in New York City and ACT in Arlington, Virginia. Stahl has also worked as a pharmacist in independent and hospital settings.
Objectives
What you will learn
- The federal and state laws that govern pharmacy, as well as the ethics of pharmacy practice.
- HIPAA requirements and their application to pharmacy.
- How to interpret physician orders and prescriptions.
- Techniques required to order, stock, package, prepare, and distribute medications.
- Definitions of medical and pharmaceutical terms and common abbreviations.
- The pharmacology of medications in relation to the anatomy affected.
- How to perform pharmaceutical calculations.
- How to process insurance billing and collect payments.
- How to communicate successfully with patients and medical professionals.
How you will benefit
- After successfully completing your course, you’ll receive access to the Pharmacy Technician Certification Exam (PTCE) practice tests to help you study for your certification exam.
- Jump start your career towards working as a Pharmacy Aide, Pharmacy Technician, Certified Pharmacy Technician, Health Technician/Technologist, Medical Laboratory Technician, Medical Records Clerk/Technician, or a Nursing Assistant.
- You will get hands-on practice in retail pharmacy procedures through an online lab module, applying what you’ve learned to fill mock prescriptions.
- You will have the opportunity to apply for a 100+ hour externship.
FAQ
Pharmacy Externship Program
Pharmacy technicians assist and support licensed pharmacists in providing healthcare to patients. The Pharmacy Technician Online Certification Training Program was developed in response to a rising need for trained technicians to work in a hospital or retail pharmacies. The pharmacy technician profession has become indispensable to the health care field. With this growing opportunity, however, has also come increased responsibility, and this increased responsibility has made certification an important issue for many industry employers and some state legislatures. Some states now require all individuals who work as pharmacy technicians to become nationally certified.
In all parts of the country, pharmacy technicians must have a broad knowledge of pharmacy practice and must be skilled in the techniques required to order, stock, package, and prepare medications, but they don’t need the advanced college education required of a licensed pharmacist. Pharmacy technicians may perform many of the same duties as a pharmacist; however, all of their work must be checked by a pharmacist before medication can be dispensed to a patient.
This program will prepare you for entry-level pharmacy technician positions by teaching you medical and pharmaceutical terminology, basic anatomy related to the pharmacology of medications, and pharmaceutical calculations. The Pharmacy Technician Program will give you hands-on practice in retail pharmacy procedures through an online lab module. You’ll learn what information is necessary to process prescriptions and physician orders and apply that knowledge to fill mock prescriptions. The curriculum also includes the ethics of pharmacy practice and education about prescription medications, patient care, and interaction, and charges and reimbursement.
You’ll learn everything you need to know to pass the National Certification Exam offered by the Pharmacy Technician Certification Board (PTCB). However, you’ll need to make sure that the Pharmacy Technician Program will meet your state’s requirements. To check, visit your state’s Board of Pharmacy site for more information. You can access this information directly from the Pharmacy Technician Certification Board (PTCB) website. Click on the “Who We Serve” link, then the “States” link for information. You can also call the state board and ask for the current technician regulations.
As a part of the Pharmacy Technician Online Certification Training Program, students have an option to perform an actual hands-on 100-hour clinical externship. Clinical externships are based on individual state board requirements. Learn more about externships below!
Upon completion of this program, you will be prepared to sit for the Pharmacy Technician Certification Exam (PTCE), offered by the Pharmacy Technician Certification Board (PTCB). The registration fee for this exam is included with this program.
Pharmacy Externship*
There is a nationwide agreement with several pharmacies that will give our Pharmacy Technician course students an important leg up in the job market. These pharmacies will offer their renowned externship programs to you, provided you meet basic qualifications.
Externs will get hands-on experience that includes assisting pharmacists with prescriptions, answering patient questions about medications, and a bevy of administrative duties.
In order to qualify for an externship, you’ll have to pass a drug screening test, obtain professional liability insurance, complete a background check and employment verification, meet current immunization standards, conform with and complete any state mandates such as registration, fingerprinting, licensing, etc. Additional forms may be necessary for externships with certain pharmacies. It may take up to 12 weeks to find an available opening.
Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.
Participation in a CVS or Walgreens externship is contingent upon successfully completing a background check and/or drug screening that is consistent with the requirements of both state and federal laws.
What is a pharmacy technician?
A pharmacy technician performs important tasks to assist a pharmacist and serve pharmacy customers on a daily basis. A pharmacy technician’s specific duties include taking inventory and ordering pharmacy supplies and medications, preparing and packaging medications for distribution to patients, interacting with customers to provide information, and answering patient questions. In addition, they communicate with doctors and other medical professionals when receiving prescriptions, fill insurance claims, and work under the supervision of a licensed pharmacist to complete whatever tasks are needed to help the pharmacy run efficiently.
What does a pharmacy technician do?
Pharmacy assistants and technicians order and stock medications; prepare and package medications for distribution to patients; and provide information to patients. Pharmacy technicians may perform many of the same duties as a pharmacist; however, all of their work must be checked by a pharmacist before medication can be dispensed to a patient.
Where can pharmacy technicians work?
Pharmacy technicians work in pharmacies. A pharmacy can be found in hospitals or healthcare facilities, drug and grocery stores or may be independent.
What are some of the things that Pharmacy Technicians can’t do inside the pharmacy?
Pharmacy technicians can’t perform certain jobs without the direct supervision of a licensed pharmacist. They aren’t allowed to make judgement calls related to drug substitutions, interpret of prescriptions, or give instructions for preparing prescriptions. In most areas, they also can’t take a chart order or a new prescription over the phone. They also can’t dispense medication unless the order for the prescription has been verified by a pharmacist.
How do I become a pharmacy technician?
Pharmacy technicians must have a high school diploma or equivalent and understand how to perform the essential pharmacy duties. Candidates can complete a certificate or postsecondary program to gain the knowledge and skills they need. Some can even gain the training they need on the job; however, most states regulate pharmacy technicians and require that they pass an exam or complete a formal training program. To work as a pharmacy technician in most states, you will need to either be licensed or have a professional certificate.
How do I get a pharmacy tech license?
Not all states require a pharmacy tech license, so you should check your state’s Board of Pharmacy website for more information. PTCB State Regulations
How long does it take to become a pharmacy technician?
Many pharmacy technician programs can be completed in one year or less. This does not include the time you spend in an externship program or preparing and sitting for state licensure.
How long does it take to complete pharmacy tech school?
Our Pharmacy Technician course is self-paced and completed in 12 months or less. As part of your program, you will also complete a 100-hour externship if you qualify. Finally, you will receive a voucher as a part of your program to sit for your certification exam. Once you are certified, you’ll have the qualifications you need to find an entry-level job in any pharmacy.
How do I go from pharmacy technician to pharmacist?
There are a few different ways to become a pharmacist after you gain experience working as a pharmacy technician. First, you will need to earn a bachelor’s degree by earning an associate degree and rolling the credits into a 4-year program or enrolling directly into a pre-pharmacy bachelor’s program. Second, after earning your bachelor’s degree, you will need to take the Pharmacy College Admission Test (PCAT). Your scores on this standardized test, along with previous contributions to the pharmacy industry (such as volunteer hours, membership in pharmacy organizations, and of course, working as a pharmacy technician), will be used to determine your acceptance to pharmacy school. Once accepted, you will attend school for another 4-5 years before taking and passing your state pharmacy board and law exams. Finally, your hard work will pay off, and you will be granted a license to practice as a pharmacist in your state.
How much do Pharmacy Technicians make?
According to the Bureau of Labor Statistics, Pharmacy Technicians earn a median wage of $16.87 per hour, equating to an annual salary of $35,100. Top earners in this position can make nearly $50,430 per year. Wages vary significantly by location, but the top paying states for pharmacy technicians include Washington, California, Oregon, and Alaska.
Is there a demand for Pharmacy Technicians?
Yes, Pharmacy Technicians are currently in demand. The Bureau of Labor Statistics estimates that the jobs for Pharmacy Technicians with certification will increase by 12 percent over the next several years which is faster than average. Increased demand for prescription medications will be the primary driver of the growth in number of positions. The BLS also suggests that people with formal training or certification will be more sought after to fill open positions.
What is a PTCB certification?
The Pharmacy Technician Certification Board (PTCB) administers the Pharmacy Technician Certification Exam (PTCE), which determines an individual’s pharmacy technician knowledge. When you pass the exam, you become certified and may use the designation “CPhT”. You will need to sit for the exam after this course; certification is not included.
How can I find my state’s requirements for certification?
Online is a great resource for finding your state’s requirements for certification. All states have a website with the Board of Pharmacy information. You can access this information directly from the Pharmacy Technician Certification Board (PTCB) website at www.ptcb.org. Click on the “Who we serve” link, then the “states” link for information. You can also call the state board and ask for the current technician regulations.
What if my state requires more than what’s offered in this course?
Most states still offer employment prior to certification. This often comes with the stipulation that certification is acquired within a period of time (usually a year). During this period, you’ll work as an unlicensed personnel member, clerk, or aide. On-the-job training or externships are a great way to obtain the number of hours required (many states require a minimum number of hours worked before you can be registered or certified with the board). If your goal is to work in a hospital pharmacy, finding that job while you’re still a student will help you reach your employment requirements, along with the educational clinical requirements.
How will the Pharmacy Externship be established?
ed2go has established a national contract with Walgreens and CVS for Pharmacy Technician externships. Externships are based on availability and cannot be guaranteed. Our Externship coordinator will work with you to set up a retail pharmacy externship. If you are interested in applying for an externship in a local pharmacy that is not a Walgreens or CVS, you may discuss these other options with your externship coordinator. If you’re currently working in a pharmacy setting, that will qualify. With the increase in confidentiality and privacy regulations and liability issues in relation to health information, externships could become difficult to accomplish.
*By state regulation, you may be required to apply for your pharmacy technician license or register with the State Board of Pharmacy before you can apply for the externship. Please check the website for your state’s Board of Pharmacy regulations and additional information. The state’s Board of Pharmacy has the most accurate and up to date information.
Can I qualify in the externship course if I have a criminal record?
Unfortunately, you will not qualify for the externship course if you have a criminal record. While you can still enroll in the course, to participate in externships, students must not have a criminal record. Background checks will be conducted prior to the student’s admittance into the externship course.
Can I get financial assistance?
This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.
Can I register for a course if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
The Pharmacy Lab Kit with the Manual is only available for students who reside in the U.S./Canada; alternative options are available for international students. Please contact us for additional information before enrolling.
Does this course prepare for a certification?
Yes, this course does prepare you for a certification. You will be prepared to sit for the National Certification exam titled Pharmacy Technician Certification Exam (PTCE), offered by the Pharmacy Technician Certification Board (PTCB).
When can I start the course?
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
How long does it take to complete this course?
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you’ll receive twelve (12) months to complete the course.
What if I don’t have enough time to complete my course within the time frame provided?
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.
What happens when I complete the course?
Upon successfully completing the course and fulfilling the financial obligation, you’ll be awarded a certificate of completion. In addition, you will receive an exam voucher to sit for the National Certification Exam which is the Pharmacy Technician Certification Exam (PTCE), offered by Pharmacy Technician Certification Board (PTCB).
Am I guaranteed a job?
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)
Overview
This program will teach you how Administrative Medical Assistants are versatile and valuable healthcare team members who handle a broad range of duties. Upon completing this course, you should be well prepared to find your place in this rewarding healthcare career. You will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA) and receive a voucher that covers the exam fee. You will also be able to choose a voucher for the professional certification that best aligns with your interests and career goals related to medical billing and coding.
- Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
- Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
- Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor’s degree in vocational education and has developed and taught medical assistant programs.
LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha’s field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.
Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.
Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).
Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island’s St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).
Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a Master’s degree in Organizational Management, a Bachelor’s degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.
Stacey O’Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O’Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor’s degree from the University of Pittsburgh and a CPC coding certification from the AAPC.
Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor’s in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.
Objectives
What you will learn
- Medical coding terminology required for medical coding, including the structures and functions of the human body
- The disorders and medical procedures common to each body system
- Legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims
- The main coding manuals: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II
- How to code diagnoses, services, and procedures for all systems of the body
- The fundamentals of medical billing & coding and medical terminology
- Word parts and the structures and functions of the human body
- What is required to succeed as a Medical Administrative Assistant
- Multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records, and corresponding with patients
- The best financial practices for a medical center
- The fundamentals of medical terminology and ethical best practices
- The basics of working with medical documents, medical billing, and coding processes
How you will benefit
- Jump-start your career in the medical field
- Get hands-on, practical experience in medical billing and coding
- Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
- Understand how to create positive, efficient experiences for patients to make them more comfortable
- You will be awarded a certificate of completion and will be prepared to sit for the professional certification that best aligns with your interest and career goals.
- You will also be able to choose a voucher for the professional certification to enroll for the exam.
- You’ll also receive access to the study materials that align with the exam option you choose.
- Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
- Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
- Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)
FAQ
Where will I work as an Administrative Medical Assistant?
Medical administrative assistants are found in nearly every medical office in the country. By earning your CMAA, you’ll be prepared to work for clinics, private physician offices, hospitals, surgery centers, dentists, optometrists, chiropractors, and more. Professional medical offices need CMAAs to help keep their offices running smoothly as they treat patients.
What is medical billing and coding?
Medical Billers and Coders are responsible for processing patient data including medical records and related insurance. In this position, you will code a patient’s diagnosis and then request payment from the patient’s insurance company. You will play an important role in ensuring that healthcare providers are quickly and accurately paid for the treatment they give patients.
Where do you work as a Medical Biller and Coder?
Medical Billers and Coders work in a variety of settings. The most common settings include hospitals, doctors’ offices and insurance agencies. Some medical billing and coding professionals work for companies that develop medical software, and some work for education institutions that work to train other medical billers and coders. Government agencies have also been known to employ medial billers and coders including the National Center for Health Statistics and Medicaid offices. You may also have the ability to work for a reputable company from your own home.
What is a day in the life of a Medical Biller and Coder like?
A day in the life of a Medical Biller and Coder is a rewarding one. You are responsible for ensuring that healthcare providers receive appropriate compensation for the care they provide as well as helping patients get the maximum benefit of their insurance. It is a job that requires a high level of attention to detail at all times because codes must be correct to produce appropriate bills for services. Much of your time will be spent in front of a computer organizing statements, reviewing bills, and performing quality control. You also may be required to negotiate with insurance companies via phone on behalf of providers or patients. It’s also important to coordinate with other coders to ensure accuracy and adherence to standards. Finally, you’ll want to keep up on the latest developments and regulations in the industry through continuing education.
What is the difference between a Medical Biller and a Medical Coder?
Medical billers are mainly responsible for submitting patient records to government agencies and insurance companies for services that have been provided in the care of the patient. Medical coders gather information on patient records and assign the proper codes for patient diagnosis which are then used by medical billers to submit claim forms.
Is medical billing and coding in high demand?
Yes. There is a high demand for qualified medical billing and coding professionals in the healthcare industry today. Demand will increase as the population in the Unites States ages. Jobs for these professionals are on the rise and expected to grow faster than average through 2026 according to the Bureau of Labor Statistics.
What is the salary for a Medical Biller and Coder?
According to the AAPC based on its membership, the average Medical Biller and Coder without certification earns around $45,000 per year while those with certification earn an average of $51,500. This means that certification can help you earn up to 15 percent more in this field! Other salary websites place the median salary for those starting out in Medical Billing and Coding around $38,500.
How long do you have to go to school to become a Medical Coder?
Our medical coding courses are self-paced and completed in 12 months or less. You will then have the option to prepare and sit for one of the following national certifications: 1) NHA’s Certified Billing and Coding Specialist (CBCS), 2) AAPC’s Certified Professional Coder (CPC), or 3) AHIMA’s Certified Coding Associate (CCA). Once you are certified, you’ll have the qualifications you need to find an entry-level job.
How do I become a Medical Coder without experience?
The path to a career in medical billing and coding typically starts with certification. There are different medical billing and coding certifications offered through certifying bodies, so it’s important to choose which one is right for you. This course allows you to choose one of three national certifications to sit for upon completion.
How do I get a medical coding certification online?
To become a certified medical coder, you need to take an online training course that teaches you the CPT®, ICD-10-CM, and HCPCS Level II code sets. Most employers are looking for applicants to have a medical coding certification. After successfully completing this course, you will have the knowledge and skillset to become a medical coder and can sit for one of three national certification exams included in your tuition: 1) NHA’s Certified Billing and Coding Specialist (CBCS), 2) AAPC’s Certified Professional Coder (CPC), or 3) AHIMA’s Certified Coding Associate (CCA).
Do Medical Billers or Medical Coders make more money?
Due to the more technical nature of the job and increased training required, medical coders do tend to make more than medical billers on an annual basis. Both medical billers and medical coders are in high demand. Medical billers earn a median salary of nearly $37,000. The salary of medical coder depends on a variety of different factors including certifications, specialties and experience, but the American Academy of Professional Coders (AAPC) reports that their average salary is around $47,800.
Can you get a job as both a Medical Biller and a Medical Coder?
Other than a handful of exceptions, medical billing and medical coding are two separate professions. You do not need a degree for either profession, but successful coders usually obtain certification. This course will fully prepare you for a career as either a medical biller or a medical coder, including recommended certification. Once you’ve completed your training, you will decide which area fits your personality and career goals best and move in that direction.
What is a CPC?
CPC, or Certified Professional Coder, is the primary medical coding credential offered by AAPC. AAPC’s CPC certification is the gold standard in medical coding and represents world-class expertise that is highly sought and well-compensated by medical organizations across the country.
What does CPC mean for my career in medical coding?
The CPC certification is the gold standard in medical coding and represents world-class expertise that is highly sought and well-compensated by medical organizations across the country.
How do I get my CPC certification?
After successfully completing this online course, you will receive a prepaid voucher to register for the CPC Exam and schedule your test date. Registration should be done three weeks prior to the exam date. After passing the CPC exam, you will have your CPC-A designation without 2 years of prior experience. Completion of the included CPC Practicode will qualify as 1 year of experience towards the full CPC designation. Completing this program also qualifies for 1 year of experience, thus completing both steps and passing the CPC exam will provide you with the full CPC designation and remove the Apprenticeship status.
What is the CPC exam?
The Certified Professional Coder (CPC) exam is administered by the American Academy of Professional Coders (AAPC). It is a common advanced credential for medical coders in physician office settings.
How long is a CPC certificate valid for?
Once the CPC designation is achieved, your AAPC Membership (included) is required to be renewed annually and 36 Continuing Education Units (CEU’s) must be submitted every two years for verification and authentication of expertise.
How to become a Certified Professional Coder?
Medical billing and coding is hardly a career you can jump into and learn on the job. A medical biller and coder must understand the Healthcare Common procedure Coding System (HCPCS), as well as CPT Category II codes and ICD-10 codes. Training courses will teach you what these codes are, how to use them, and how to assign them in common medical billing and coding procedures.
How much does a Certified Professional Coder make?
CPCs make between $18 and $25 per hour, varying by location, experience, and additional credentialing.
What does AAPC stand for?
AAPC, or the American Academy of Professional Coders, is an independent organization founded in 1988 to provide education and professional certification to medical coders. They have over 190,000 members and offers 28 certifications related to medical billing, medical coding, healthcare documentation and more.
What is the CCA exam?
The Certified Coding Associate (CCA) exam is an entry-level certification provided through the American Health Information Management Association (AHIMA). It indicates proficiency in medical coding in hospital and office settings.
What does CBCS stand for?
CBCS stands for Certified Billing and Coding Specialist, and it is a designation earned from the nationally recognized National Healthcareer Association (NHA). With this credential, you’ll gain billing and coding skills that are essential to various medical facilities including hospitals, surgery centers, physician offices, nursing homes, mental health facilities, home healthcare agencies, and dental offices. Earning your CBCS credential will prove to prospective employers that you have what it takes to work with patient information, prevent fraud and abuse, support coding and billing practices, submit claims, and help healthcare providers gain maximum reimbursement for services.
Can I register for courses if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I don’t have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through. You will receive an exam voucher for Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA), as well as your choice of three other certifications: 1) Certified Billing and Coding Specialist (CBCS) exam, offered by the National Healthcareer Association (NHA), 2) Certified Professional Coder (CPC) exam, offered by American Academy of Professional Coders (AAPC), and Certified Coding Associate (CCA) exam, offered by AHIMA. You are eligible to receive your certification exam vouchers after successfully completing the course and meeting all financial obligations.
Am I guaranteed a job?
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. To learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us.”
Medical Billing and Coding (Voucher Included)
Overview
Medical billers and coders are in high demand. This program offers valuable training in legal, ethical, and regulatory concepts central to this field, including HIPAA compliance, official coding guidelines, and third-party payer requirements.
After successfully completing the program requirements, you should be well prepared to find your place in this rewarding healthcare career. You will receive a Certificate of Completion from UW-Parkside Professional and Continuing Education, and you will also be able to choose a voucher for the professional certification that best aligns with your interests and career goals.
- Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
- Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
- Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor’s degree in vocational education and has developed and taught medical assistant programs.
LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha’s field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.
Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and owns her own consulting firm, AnnGrant Educational Services.
Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).
Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island’s St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).
Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a Master’s degree in Organizational Management, a Bachelor’s degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.
Stacey O’Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O’Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor’s degree from the University of Pittsburgh and a CPC coding certification from the AAPC.
Objectives
What you will learn
- Medical coding terminology is required for medical coding, including the structures and functions of the human body
- The disorders and medical procedures common to each body system
- Legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims.
- The main coding manuals: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II.
- How to code diagnoses, services, and procedures for all systems of the body
- Fundamentals of medical billing & coding and medical terminology
- Word parts and the structures and functions of the human body
How you will benefit
- Get hands-on, practical experience in medical billing and coding that will help you on the job.
- Receive a certificate of completion and prepare to sit for the professional certification that best aligns with your interest and career goals.
- Receive a voucher for the professional certification exam of your choice
- Receive access to study materials that align with the exam option you choose
- Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
- Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
- Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)
FAQ
Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.
What is medical billing and coding?
Medical Billers and Coders are responsible for processing patient data including medical records and related insurance. In this position, you will code a patient’s diagnosis and then request payment from the patient’s insurance company. You will play an important role in ensuring that healthcare providers are quickly and accurately paid for the treatment they give patients.
Where do you work as a Medical Biller and Coder?
Medical Billers and Coders work in a variety of settings. The most common settings include hospitals, doctors’ offices and insurance agencies. Some medical billing and coding professionals work for companies that develop medical software, and some work for education institutions that work to train other medical billers and coders. Government agencies have also been known to employ medial billers and coders including the National Center for Health Statistics and Medicaid offices. You may also have the ability to work for a reputable company from your own home!
What is a day in the life of a Medical Biller and Coder like?
A day in the life of a Medical Biller and Coder is a rewarding one. You are responsible for ensuring that healthcare providers receive appropriate compensation for the care they provide as well as helping patients get the maximum benefit of their insurance. It is a job that requires a high level of attention to detail at all times because codes must be correct to produce appropriate bills for services. Much of your time will be spent in front of a computer organizing statements, reviewing bills, and performing quality control. You also may be required to negotiate with insurance companies via phone on behalf of providers or patients. It’s also important to coordinate with other coders to ensure accuracy and adherence to standards. Finally, you’ll want to keep up on the latest developments and regulations in the industry through continuing education.
What is the difference between a Medical Biller and a Medical Coder?
Medical billers are mainly responsible for submitting patient records to government agencies and insurance companies for services that have been provided in the care of the patient. Medical coders gather information on patient records and assign the proper codes for patient diagnosis which are then used by medical billers to submit claim forms.
Is medical billing and coding in high demand?
Yes. There is a high demand for qualified medical billing and coding professionals in the healthcare industry today. Demand will increase as the population in the Unites States ages. Jobs for these professionals are on the rise and expected to grow faster than average through 2026 according to the Bureau of Labor Statistics.
What is the salary for a Medical Biller and Coder?
According to the AAPC based on its membership, the average Medical Biller and Coder without certification earns around $45,000 per year while those with certification earn an average of $51,500. This means that certification can help you earn up to 15 percent more in this field! Other salary websites place the median salary for those starting out in Medical Billing and Coding around $38,500.
How long do you have to go to school to become a Medical Coder?
Our medical coding courses are self-paced and completed in 12 months or less. You will then have the option to prepare and sit for one of the following national certifications: 1) NHA’s Certified Billing and Coding Specialist (CBCS), 2) AAPC’s Certified Professional Coder (CPC), or 3) AHIMA’s Certified Coding Associate (CCA). Once you are certified, you’ll have the qualifications you need to find an entry-level job.
How do I become a Medical Coder without experience?
The path to a career in medical billing and coding typically starts with certification. There are different medical billing and coding certifications offered through certifying bodies, so it’s important to choose which one is right for you. This course allows you to choose one of three national certifications to sit for upon completion.
How do I get a medical coding certification online?
To become a Certified Medical Coder, you need to take an online training course that teaches you the CPT®, ICD-10-CM, and HCPCS Level II code sets. Most employers are looking for applicants to have a medical coding certification. After successfully completing this course, you will have the knowledge and skillset to become a medical coder and can sit for one of three national certification exams included in your tuition: 1) NHA’s Certified Billing and Coding Specialist (CBCS), 2) AAPC’s Certified Professional Coder (CPC), or 3) AHIMA’s Certified Coding Associate (CCA).
Do Medical Billers or Medical Coders make more money?
Due to the more technical nature of the job and increased training required, medical coders do tend to make more than medical billers on an annual basis. Both medical billers and medical coders are in high demand. Medical billers earn a median salary of nearly $37,000. The salary of medical coder depends on a variety of different factors including certifications, specialties and experience, but the American Academy of Professional Coders (AAPC) reports that their average salary is around $47,800.
Can you get a job as both a Medical Biller and a Medical Coder?
Other than a handful of exceptions, medical billing and medical coding are two separate professions. You do not need a degree for either profession, but successful coders usually obtain certification. This course will fully prepare you for a career as either a medical biller or a medical coder, including recommended certification. Once you’ve completed your training, you will decide which area fits your personality and career goals best and move in that direction.
What is a CPC?
CPC, or Certified Professional Coder, is the primary medical coding credential offered by AAPC. AAPC’s CPC certification is the gold standard in medical coding and represents world-class expertise that is highly sought and well-compensated by medical organizations across the country.
What does CPC mean for my career in medical coding?
The CPC certification is the gold standard in medical coding and represents world-class expertise that is highly sought and well-compensated by medical organizations across the country.
How do I get my CPC certification?
After successfully completing this online course, you will receive a prepaid voucher to register for the CPC Exam and schedule your test date. Registration should be done three weeks prior to the exam date. After passing the CPC exam, you will have your CPC-A designation without 2 years of prior experience. Completion of the included CPC Practicode will qualify as 1 year of experience towards the full CPC designation. Completing this program also qualifies for 1 year of experience, thus completing both steps and passing the CPC exam will provide you with the full CPC designation and remove the Apprenticeship status.
What is the CPC exam?
The Certified Professional Coder (CPC) exam is administered by the American Academy of Professional Coders (AAPC). It is a common advanced credential for medical coders in physician office settings.
How long is a CPC certificate valid for?
Once the CPC designation is achieved, your AAPC Membership (included) is required to be renewed annually and 36 Continuing Education Units (CEU’s) must be submitted every two years for verification and authentication of expertise.
How to become a Certified Professional Coder?
Medical billing and coding is hardly a career you can jump into and learn on the job. A medical biller and coder must understand the Healthcare Common procedure Coding System (HCPCS), as well as CPT Category II codes and ICD-10 codes. Training courses will teach you what these codes are, how to use them, and how to assign them in common medical billing and coding procedures
How much does a Certified Professional Coder make?
CPCs make between $18 and $25 per hour, varying by location, experience, and additional credentialing.
What does AAPC stand for?
AAPC, or the American Academy of Professional Coders, is an independent organization founded in 1988 to provide education and professional certification to medical coders. They have over 190,000 members and offers 28 certifications related to medical billing, medical coding, healthcare documentation and more.
What is the CCA exam?
The Certified Coding Associate (CCA) exam is an entry-level certification provided through the American Health Information Management Association (AHIMA). It indicates proficiency in medical coding in hospital and office settings.
What does CBCS stand for?
CBCS stands for Certified Billing and Coding Specialist, and it is a designation earned from the nationally recognized National Healthcareer Association (NHA). With this credential, you’ll gain billing and coding skills that are essential to various medical facilities including hospitals, surgery centers, physician offices, nursing homes, mental health facilities, home healthcare agencies, and dental offices. Earning your CBCS credential will prove to prospective employers that you have what it takes to work with patient information, prevent fraud and abuse, support coding and billing practices, submit claims, and help healthcare providers gain maximum reimbursement for services.
Can I register for courses if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
Does this course prepare for a certification?
Yes, this course prepares you for three certifications: 1) Certified Billing and Coding Specialist (CBCS) exam, offered by the National Healthcareer Association (NHA), 2) Certified Professional Coder (CPC) exam, offered by American Academy of Professional Coders (AAPC), and Certified Coding Associate (CCA) exam, offered by AHIMA. You will receive a voucher for the certification exam of your choosing after successfully completing the course.
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I don’t have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through. In addition, you will receive an exam voucher and applicable study materials for your choice of the following national certification exams: 1) NHA’s Certified Billing and Coding Specialist (CBCS), 2) AAPC’s Certified Professional Coder (CPC), or 3) AHIMA’s Certified Coding Associate (CCA).
Am I guaranteed a job?
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. To learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us.”
Child Development Professional (Voucher Included)
Overview
This extensive course bundle is just right for the childcare professional with aspirations of going into childcare management or administration. It provides you with the necessary training and tools to earn your Child Development Associate (CDA) certification. It also prepares you to earn internationally recognized Microsoft certifications to showcase your know-how for in-demand business applications.
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Kerri Welch
Kerri Welch has over 20 years of extensive experience in the field of Early Childhood Education, more specifically with the CDA credential as an Instructor, Field Supervisor at Dutchess Community College, in NY, as a PD Specialist for the CDA Council, and currently teaching Child Development classes at Houston Community College. She has successfully trained a diverse population of students by helping them advance in their careers in early childhood development through implementing a child-centered, developmentally appropriate curriculum that uses positive guidance techniques. She has a Master of Science in Early Childhood Education with a focus on Students with Disabilities, a bachelor’s degree in Elementary Education, and an Associate Degree in Early Childhood Education. Kerri is on the advisory board of Informed Green Solutions, a national non-profit that has pioneered environmental education on green cleaning products for early childhood programs. She is extremely passionate about children’s health, nutrition, and safety, especially as it relates to children with special needs.
Tracy Berry
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
Objectives
- Child Development Professional
- Getting Started
- How to Take This Course
- Why Earn a Child Development Certification?
- The Portfolio Introduction
- Principles of Child Development and Learning
- Planning a Safe and Healthy Learning Environment
- Advancing Children’s Physical and Intellectual Development
- Supporting Children’s Social and Emotional Development
- Building Productive Relationships with Families
- Managing an Effective Program
- Observing and Recording Children’s Behavior
- Achieving High-Quality Care
- Final Portfolio Review
- CDA Prep and Taking Your Exam
- Employability
- Final Exam
- Resources
- Microsoft Office Specialist (MOS) Associate Certification Training
- Introduction to Microsoft Word
- Intermediate Microsoft Word
- Advanced Microsoft Word
- Microsoft Word Final Exam
- Introduction to Microsoft Excel
- Intermediate Microsoft Excel
- Advanced Microsoft Excel
- Microsoft Excel Final Exam
- Introduction to Microsoft PowerPoint
- Advanced Microsoft PowerPoint
- Microsoft PowerPoint Final Exam
- Introduction to Microsoft Outlook
- Advanced Microsoft Outlook
- Microsoft Outlook Final Exam
FAQ
Does this course prepare me for a certification?
Yes. Child Development Associate – Center-Based for Infant and Toddler and/or Preschool. The education hours can be applied toward both certifications, but you will need to present a different portfolio and verification visit for each age group you choose to seek certification.
You will also be prepared for the Microsoft Office Specialist (MOS) certification exams for PowerPoint, Outlook, Word, and Excel. Upon successful completion of the MO-100, MO-200, and MO-300 exams, you will earn your MOS Associate Certification.
Please note that the course does not include the CDA exam voucher but does include the MOS exam vouchers.
If I am interested in Family Child Care, will this course prepare me for the Family Child Care exam/pathway of the CDA?
No, this course prepares students for the Infant-Toddler and Preschool pathways/exams of the CDA.
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I do not have enough time to complete the course within the timeframe provided?
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.
What kind of support will I receive?
Our courses are designed to accommodate various learning preferences. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support.
Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content.
Our goal is to provide you with the necessary support for success, whether it’s through self-paced exploration, direct communication, or guidance from our advising team.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from UW-Parkside Professional and Continuing Education.
Am I guaranteed a job?
This course will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
This program is non-credit, so it does not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us.”
Certified Medical Administrative Assistant (CMAA) (Voucher Included)
Overview
Administrative medical assistants are skilled multitaskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient.
Upon completion of this program you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam.
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor’s in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.
LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha’s field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.
Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor’s degree in Business Information Systems, a master’s degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.
Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).
Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island’s St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).
Stacey O’Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O’Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor’s degree from the University of Pittsburgh and a CPC coding certification from the AAPC.
Objectives
What you will learn
- Learn what is required to succeed as a Medical Administrative Assistant
- Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
- Learn best financial practices for a medical center
- Master the fundamentals of medical terminology and ethical best practices
- Understand the basics of working with medical documents, medical billing, and coding processes
How you will benefit
- Jump-start your career in the medical field
- Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
- Understand how to create positive, efficient experiences for patients to make them more comfortable
FAQ
Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.
Does this course prepare for a certification?
This course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA). You will receive a voucher for the exam after successfully completing the course coursework and your financial obligation.
What is a certified medical administrative assistant?
A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you’ll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant.
What is the demand for administrative medical assistants?
The demand for Administrative Medical Assistants is high, and it is expected to grow 23 percent over the next several years according to the Bureau of Labor Statistics. This job growth will result mainly from an increasing elderly population as well as advances in healthcare and medical office technology.
What does an administrative medical assistant do?
An Administrative Medical Assistant manages all the front desk activities for a hospital, doctor’s office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You’ll master all of these things and more!
What personality traits are helpful for medical admins?
As a medical admin, you will interact with patients every day. In fact, you’ll often be the first person to greet patients as they enter the medical facility. You’ll need the ability to stay calm under pressure, as well as have a friendly demeanor. You’ll need to multitask as this is a position that requires you to juggle a lot of moving parts (answering phones, talking with patients, charting, computer systems, interacting with other office staff including doctors, etc.) You should have the ability to take initiative and be a self-starter. The most successful medical administrative assistants are also organized, dependable, and understand the importance of confidentiality.
What is the difference between an administrative medical assistant and a medical assistant?
The difference between an Administrative Medical Assistant and a Medical Assistant is that while both positions can and do perform clerical tasks, a Medical Assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests.
How much does an administrative medical assistant make?
According to the Bureau of Labor Statistics, Administrative Medical Assistants earn a median salary of $36,000. Your exact salary will vary and jobs are available everywhere, but the areas with the highest paying jobs for Administrative Medical Assistants include California, Idaho, Washington D.C., and Connecticut.
Where will I work as a medical administrative assistant?
Medical administrative assistants are found in nearly every medical office in the country. By earning your CMAA, you’ll be prepared to work for clinics, private physician offices, hospitals, surgery centers, dentists, optometrists, chiropractors, and more. Professional medical offices need CMAAs to help keep their offices running smoothly as they treat patients.
Is the CMAA a multiple-choice test?
Yes. The CMAA exam consists of 110 multiple-choice questions. The questions are weighted so some are worth more points than others, and you must score a minimum of 390 points in order to pass the exam. The exam must be taken at a PSI testing center, and you will be given 2 hours and 10 minutes to complete it.
What are the system requirements for the online certification exam proctoring?
You can check the compatibility of your device at: https://home.psiexams.com/static/#/bcheck
Can I register for a course if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
When can I start the course?
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you’ll receive six (6) months to complete the course.
What if I don’t have enough time to complete my course within the time frame provided?
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successful completion of the course, you will be awarded a certificate of completion. In addition, NHA Certified Medical Administrative Assistant (CMAA) exam vouchers are provided to you in the format of a digital registration process to enroll for the exam after successful completion of the course and financial obligation.
Am I guaranteed a job?
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
Can I get financial assistance?
This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.
Certified Clinical Medical Assistant (CCMA) (Voucher Included)
Overview
Clinical medical assistants are skilled multi-taskers who help to maximize the productivity of the healthcare team. Medical assistants enable a healthcare facility to operate more efficiently, which increases revenue and provides a positive experience for patients. You will be also able to take the Certified Clinical Medical Assistant (CCMA) national certification exam offered by National Healthcareer Association (NHA). This program includes a voucher that covers the fee for the exam.
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor’s degree in vocational education and has developed and taught medical assistant programs.
Objectives
What you will learn
- You will learn the necessary skills to function as a vital member of the healthcare team in an ambulatory setting.
- The course will emphasize ethical behavior, therapeutic communication, protecting the privacy of patient information, the importance of a first impression, maintaining a safe office environment, medical terminology, and clinical procedures.
How you will benefit
- Summarize the HIPAA Privacy Rule and HIPAA Security Rule
- Demonstrate basic medical terminology knowledge
- Discuss government and private insurances
- Identify the functions of the major body systems
- Demonstrate how to write a chief complaint and obtain a patient history
- Discuss the importance of medical and surgical asepsis
- Explain the information contained in different types of medical records.
- Identify the three methods used to perform venipuncture
FAQ
Can I register for a course if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
Does this course prepare for a certification?
Yes. After successfully completing the course, you will be able to take the Certified Clinical Medical Assistant (CCMA) national certification exam offered by National Healthcareer Association (NHA). The registration fee for the exam is included with this course.
When can I start the course?
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you’ll receive twelve (12) months to complete the course.
What if I don’t have enough time to complete my course within the time frame provided?
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successful completion of the course, you will be awarded a Certificate of Completion.
Am I guaranteed a job?
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
Can I get financial assistance?
This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.
What are the system requirements for the online certification exam proctoring?
System requirements for NHA certification exam proctoring are:
Operating system supported: Windows 7 and later; 32bit (x86) and 64bit (x64); macOS and later
Browsers supported: PSI Secure Lock-Down Browser
Browser settings: The browser must accept third-party cookies for the duration of the exam ONLY
Webcam/microphone: Minimum VGA 640 x 480 resolution, enabled built-in or external microphone
Bandwidth: Minimum 400 kb/s download and upload Hardware requirements: 2GB RAM Memory; 1 GB Free Disk Space, minimum 1368×768 screen resolution
You can check the compatibility of your device at: https://home.psiexams.com/static/#/bcheck
Certified Phlebotomy Technician (Voucher and Lab Included)
Overview
This online program will train you to work as a phlebotomy technician and prepare you for the provisional Certified Phlebotomy Technician Specialist (CPTS) exam offered by the American Education Certification Association (AECA). After earning your provisional certification, you will have six months to complete the clinical skills requirements and convert to full certification. With full certification, you will be able to perform your duties as a phlebotomy technician in a variety of healthcare settings, including hospitals, diagnostic labs, nursing homes, dialysis centers, and more.
This program is offered in partnership with ed2go/Cengage.
Instructor(s)
Jacqueline Garcia holds a Certified Professional Instructor Certification to teach Phlebotomy Technician Program. Ms. Garcia has served as a subject matter expert for the Phlebotomy textbook. She has also developed curriculum for phlebotomy technician programs for career schools and is actively involved in teaching phlebotomy technician at several career schools. She is an active member of AECA as a Certified Professional in Phlebotomy.
Objectives
What you will learn
- Introduction to Phlebotomy & Infection Control
- Legal Issues in Healthcare and Introduction to Human Anatomy & Physiology
- Medical Terminology and Phlebotomy Equipment & Supplies
- Phlebotomy Procedures I & II
- Phlebotomy Fundamental Essentials
How you will benefit
- You will learn the theoretical knowledge of a Phlebotomy Technician
- You will become eligible to attempt the Certified Phlebotomy Technician Specialist (CPTS) exams through AECA or the Certified Phlebotomy Technician (CPT) exam through the (NHA).
- An exam voucher option for either one of the certification exams.
- You may work with physicians/doctors, nurses, and other healthcare-related professionals.
- You may opt to either work full-time or apply for part-time positions.
FAQ
This course includes enrollment with an exam voucher option for either the Certified Phlebotomy Technician Certification Exam and Bloodborne Pathogen Prevention Exam, provided by the American Education Certification Association (AECA) or the Phlebotomy Technician (CPT) exam, provided by the National Healthcareer Association (NHA). The voucher is prepaid access to sit for the certifying exam upon eligibility.
Does this course prepare for a certification?
Yes, you will be prepared to sit for the Certified Phlebotomy Technician Specialist (CPTS) exam, offered by the American Education Certification Association (AECA), and the Certified Phlebotomy Technician (CPT) exam, through the National Healthcareer Association (NHA). Upon completion, you may choose to receive one voucher for either the (CPTS) or (CPT) Certification exam. If you choose AECA’s CPTS exam voucher, you will also receive a voucher for AECA’s Bloodborne Pathogen Prevention Exam at no additional cost. Learn more about the Optional Pathways for Professional Phlebotomy Technician Certification.
What is a phlebotomy technician?
Phlebotomy technicians perform one of the most widely needed duties in healthcare settings—drawing blood from patients. They collect blood samples, and they prepare them for testing in the lab to help diagnose health conditions and illnesses. Phlebotomy technicians are also responsible for preparing lab equipment, explaining blood draw procedures to patients, calming those who may be nervous, taking blood pressure and pulse readings, collecting fluids properly, sterilizing equipment after use, and updating patient medical records.
How long does it take to become a phlebotomy technician?
This course is self-paced and open enrollment, so you can start as soon as you are ready and finish at your own pace. When you register, you will receive six months to complete the course.
What is the difference between a phlebotomy technician and phlebotomist?
Most of the time, these titles are used interchangeably by employers. However, the term phlebotomist can also be used to identify a phlebotomy technician who has undergone more training and has more experience. In this case, both will work with patients in the lab, draw blood, and take care of equipment and samples, but a phlebotomist may also supervise other phlebotomy technicians.
How much does a phlebotomy technician make?
According to the U.S. Bureau of Labor Statistics (BLS), the median salary for phlebotomy technicians is $36,320. The top 10% of people in this profession currently make over $50,000 in annual salary. Outpatient care centers and medical diagnostic labs tend to pay slightly higher salaries than physicians’ offices, hospitals, and ambulatory healthcare services.
How do I become a phlebotomy technician?
You will need professional training to enter a career as a phlebotomy technician. This online course will provide you with the training and skills to begin working as a phlebotomy technician. In addition, you will be prepared for the provisional Certified Phlebotomy Technician Specialist (CPTS) exam offered by the American Education Certification Association (AECA). After earning your provisional certification, you will have six months to complete the clinical skills requirements and convert to full certification.
Which phlebotomy certification is best?
There are a lot of great options when it comes to phlebotomy certification. This course will prepare you for two industry-recognized certification exams in the country—the Certified Phlebotomy Technician Specialist (CPTS) exam offered by the American Education Certification Association (AECA) or the Certified Phlebotomy Technician (CPT) exam offered by the National Healthcareer Association (NHA). A voucher for the exam of your choice will be provided at the end of your course. It is also a good idea to do some of your own research on each of these certifications to determine the best one for you.
Can I register for courses if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 6 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I don’t have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.
Am I guranteed a job?
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us.”
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The University of Wisconsin-Parkside is committed to providing access, equal opportunity, and reasonable accommodation in its services, program activities, education, and employment for individuals with disabilities. To request disability accommodations, contact Professional and Continuing Education at least eight weeks in advance at: 262-595-3340 (V), 262-595-2513 (FAX), or email continuing.ed@uwp.edu.

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