Canvas offers Tier 1 Technical Support for all faculty and students 24/7. This is the primary point of contact for Canvas technical support and is the best way to ensure an immediate response. You can access Tier 1 Support by logging in to Canvas and clicking on the Help button located at the bottom of the gray left hand navigation bar. You can search the Canvas Guides, chat online, or call.
Canvas Support Phone Numbers:
Faculty: 1 (833) 826-8712
Students: 1 (833) 820-4070
Upcoming Workshops & Training
If you're interested in being trained in Canvas, please fill out the Canvas Training Survey to reserve your seat, or email firstname.lastname@example.org for more information!
All trainings will be located in Wyllie D103, the Learning Tech. Lab.
The Innovations in Learning team supports all facets of online learning at the University of Wisconsin-Parkside. This includes Canvas support, accessibility resources and ADA compliance, multimedia and third party tool integration, as well as professional development opportunities and instructional design consultations. The Innovations in Learning team will support your course from the early stages of development all the way through to the finished product.
What We Offer
The Innovations in Learning Team provides a variety of professional development opportunities ranging from 1-on-1 consultations, Canvas training, classroom technology training, and much more.
The Innovations in Learning Team provides instructional design support such as formative assessments for courses, interactive learning integration, pedagogical workshops, and individual consultations.
The Innovations in Learning team is up to date on the latest campus technology and is ready to assist faculty and staff with integrating this technology into classrooms, workshops, and meetings.
The Innovations in Learning team has the responsibility of making sure that online classes are complying with up to date media accessibility standards. (For more information on those standards, please see UW-Parkside Administrative Policy 97.)
Beginning June 2019, courses will no longer be offered through D2L. Please see our D2L Sunset page to learn about what you can do to prepare for the loss of D2L.