RANGER RESTART: Updates, resources, and FAQs

Tech Bar

Campus Technology Services (CTS) is excited to announce the Tech Bar. The Tech Bar offers convenient, walk-up*, technology services – located on the main campus concourse, just across from the library, in Wyllie L101.

Our current Help Desk area in WYLL L107 will only be accessible by appointment for the Fall semester. Instead our new Tech Bar will be our front facing space for all Help Desk support and resources.

Services

Include, but are not limited to:

  • Technology experts to answer questions and troubleshoot issues with computers, tablets and smartphones.

  • Assistance with account lockouts

  • Assistance with password resets

  • Wi-Fi connection assistance

  • Software install assistance (Office 365, SPSS, VDI)

  • Equipment checkout

  • Pick up/drop off equipment

  • Laptops, hotspots, headsets, webcams, video cameras, adapters, etc.

  • Desktop support appointments*

  • Software installs for faculty and staff

  • Hardware/software issues for faculty and staff

*some services require an appointment

Contact Us

(262) 595-2444 servicedesk@uwp.edu

We are avaliable by phone or email for questions, to submit request tickets, or to schedule appointments.

Hours

Services are available to all UW-Parkside faculty, staff, and students during the following hours:

Fall and Spring semester hours:
Monday - Thursday, 7:45 am to 10 pm
Friday, 7:45 am to 4:30 pm

Summer hours:
Monday - Friday, 7:45 am to 4:30 pm

The techbar is closed when the university is officially closed, such as holidays, weather, etc.

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