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Customer Experience Lessons Learned Through the COVID-19 Pandemic | FREE WEBINAR

October 29, 2020
Noon - 1 pm
Online
Every company is experiencing the financial impact of COVID-19 and addressing challenges in a variety of ways. By learning together from our mistakes, we address challenges creatively and open doors to innovation. In this webinar we explore lessons learned from our Customer Experience Certificate Program along with top challenges and solutions. We will explore the top issues impacting CX amidst this pandemic from the perspective of 100 national brands across 10 industries.
TAKE THIS OPPORTUNITY TO LEARN:
  • Key challenges in CX created by this pandemic
  • How the perception and expectations of CX are changing
  • What customer behavior you should anticipate
  • What companies across multiple industries are doing to proactively address behavioral impact to CX

Register

Contact(s):
Professional & Continuing Education
2625953340
continuing.ed@uwp.edu
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