Adult Student Enrollment Counselor
Deadline for Applications is 09/20/2021
Code: 17515 Posted: 09/02/2021
The University of Wisconsin-Parkside is a dynamic learning community grounded in academic excellence and focused on student success, diversity, inclusion and community engagement. One of 13 four-year institutions within the University of Wisconsin System, Parkside provides an educational value to our students that’s unparalleled.
At Parkside we offer competitive pay and benefits, as well an engaging and supportive work environment. Parkside is a community that’s easy to call home. Find out why.
Position Title: Adult Student Enrollment Counselor
Employment Type: Full Time – Academic Staff – Non-Exempt
Reports To: This position reports to the Director of Professional and Continuing Education (PCE) and as a member of the Center for Adult and Returning Students (CARS), the Adult Student Enrollment Counselor will be responsible for proactively following up on leads generated through marketing campaigns, using various channels to recruit students to degree-completion, certificate programs, and other adult friendly program options. This person will be the central point of contact for adult students interested in degree completion programs and is responsible for developing and advancing student relationships and assisting them through admissions and orientation, and to first enrollment.
Professional and Continuing Education has 8 employees and a student worker that enjoy a highly creative and collaborative work environment. We promote diversity and celebrate our unique differences as individuals. A shared commitment to life-long learning is key to our success.
Essential Job Functions
The selected candidate will provide excellent customer service to prospective students; respond to inquiries with accurate information about programs and execute seamless hand off to admissions and advising colleagues. Work with admissions and PCE teams to plan and participate in a range of recruitment activities that may include presentations, webinars, and exhibiting at various events. Build relationships with appropriate college advisors and admissions counselors, and ensure the consistent support through intake and enrollment, including developing and operating a standardized workflow process. Guide students through the admissions process with follow up contacts as appropriate to ensure student is supported throughout the entire enrollment process.
Explain admission requirements and enrollment processes and procedures to interested students, review unofficial transcripts, and explore educational alternatives as needed including offering referrals for Prior Learning Assessment (PLA). Work with PCE Director, CARS, and internal partners to continuously assess and improve the adult student recruitment through the enrollment process. Lead and participate on appropriate committees, collaborate with colleagues in marketing, admissions, advising, and student services to obtain up-to-date information for prospective students, and participate in regularly scheduled meetings.
- Bachelor’s degree.
- Three to Five years of professional experience in admissions, advising, or other related enrollment services.
- Demonstrated experience responding to the needs of students or customers.
- Proficient in software applications such as Microsoft Office Suite.
- Previous experience utilizing a student information system software and/or customer relationship management software.
- Master’s degree.
- Experience working with transfer, adult, and diverse student learners.
- Transcript evaluation experience.
- Demonstrated knowledge of the Adult recruitment life cycle and best practices.
Salary and Benefits
Commensurate with qualifications and experience.
The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan.
Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/summaries/fasl.pdf
Total Compensation Estimator: https://www.wisconsin.edu/ohrwd/benefits/totalcomp/
HOW TO APPLY:
Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.
STEP 1: Please select the applicable link below:
External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)
STEP 2: Submit application materials
Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:
- Cover Letter
Review of Applications
Applications received by 11:59 p.m. Monday September 20th, 2021 are ensured full consideration. Position open until filled.
You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee.
Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.
In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.
Legal Notices and Important Information
Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. (see TC1 - App. 4 and p. 12)
Note: Criminal Background Check – The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a “disparate impact” and is not “job-related and consistent with business necessity” in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job.
UW-Parkside is an AA/EEO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status. Individuals from diverse backgrounds are encouraged to apply.
UW-Parkside is committed to providing an environment in which our diverse community of students, faculty, and staff can thrive. We aspire to foster a more equitable and inclusive climate and culture between and among students, faculty, and staff, and to improve justice, equity, diversity, and inclusion in every aspect of campus life. Please visit The Office of Justice, Equity, Diversity, and Inclusion for additional information.
It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual’s disability.
In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available here. Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.
Transcripts will be required upon hire.
Available Until: 09/21/2021