Financial Aid Officer
Position Is Open Until Filled

Reporting to the Director of Scholarship and Financial Aid, the Financial Aid Officer is responsible for having a good understanding of the federal and state regulations and institutional; policies and procedures enabling them to review and process paperwork in a timely manner with great accuracy. The review of financial aid related paperwork will determine students’/parents’ eligibility for the various federal, state, institutional, and private financial aid associated programs.

Key Job Responsibilities

Some of the key responsibilities for this position will include:

• Review and accurately evaluate financial aid application and any supporting documentation in compliance with federal and state regulations.
• Review professional judgement (i.e. special circumstance, budget adjustments, dependency overrides) requests and recalculate awards/budgets based upon eligibility and program guidelines.
• As necessary, contact and work with students/parents to resolve conflicting or incomplete information.
• Be knowledgeable of policies of other departments (Registrar, Admissions, Bursar, etc.) and their impact on determining financial aid eligibility.
• Resolve complex problems, which may involve other university departments, in accurately determining students’ financial aid eligibility.
• Review grades and academic history of students in regards to determining Satisfactory Academic Progress towards degree.
• Responsible for administration and reconciliation of Wisconsin based aid programs including Wisconsin Grant, TIP Grant, Nursing Loans, AED and other HEAB administered programs.
• Serves as main point of contact and administrator for Fund for Wisconsin Scholars (FFWS) Program, including nomination and certifying eligibility per FFWS software.
• Counsels students taking coursework outside of UW-Parkside regarding funding option (study abroad, consortium agreements, dual admission programs).
• Participate in meetings, planning sessions, and discussion involving departmental operations. Be knowledgeable in the FAO policies and procedures in order to recommend enhancements to address and resolve operational concerns.
• Other duties as assigned by the Director or Associate Directors of Scholarship and Financial Aid.
• Ensure data integrity and technology integration in the recruitment and application review process

• Bachelor’s degree required
• Demonstrated ability to work effectively with a diverse student and faculty/staff population
• Ability to communicate clearly and effectively both verbally and in writing

Desired Qualifications:

• Working knowledge of PeopleSoft
• Familiarity with the U.S. Department of Education’s various reporting systems (i.e. COD FAA Access and NSLDS).
• Ability to work effectively under stressful situations and still maintain a cordial, positive and professional demeanor.
• Proactive, with strong problem solving and organizational skills.
• Ability to handle multiple tasks effectively with frequent interruptions.
• Excellent mathematical and analytical skills as well as computer proficiency.
• Collaborative and student/customer orients.

Commensurate with qualifications and experience.

The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan. 

Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/

Health & Retirement Contributions Estimator: https://www.wisconsin.edu/ohrwd/benefits/benefits-estimator/  

HOW TO APPLY:
Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)

Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: Submit application materials

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:

• Cover Letter
• Resume
• Names and contact information for 3 professional references

Review of Applications

Applications received by 5/5/2024 are ensured full consideration. Position open until filled.

You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee. 

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.

In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.

Employment will require a criminal background check, and if you have prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence, and sexual harassment. If the results are unacceptable, the offer will be withdrawn or, if you have started employment, your employment will be terminated.

(see TC1 - App. 4 and p. 12)

It is the policy of UW-Parkside to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations at any stage of the recruitment process because of a disability, please let us know. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations to a person's disability.