Human Resources Support Specialist

Code: 15884 Posted: 09/17/2019

The University of Wisconsin-Parkside invites applications for the position of Human Resources Support Specialist.

Under the direct supervision of the human resources director, this position provides administrative and secretarial support for the human resources. In addition to typing, filing and scheduling, performs duties such as conducting research, preparing reports, handling confidential request and information, performing clerical functions such as preparing highly confidential and sensitive correspondence, receiving visitors, arranging conference calls and scheduling meetings. Independent judgment is required to plan, prioritize and organize diversified workload, and recommend changes in office practices or procedures.  

Essential Job Functions

Essential Duties and Responsibilities

Administrative Support

  • Schedules and organizes complex activities such as meetings, travel, conferences and department activities for HR Director.
  • Establishes, develops, maintains and updates filing system for the director and the department. Retrieves information from files when needed. Establishes, develops, maintains and updates HR related files and materials.
  • Sorts and distributes mail. Opens mail for HR director. Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information.
  • Acts as liaison with other departments and outside agencies, including high-level staff such as Chancellor, provosts, directors and deans. Handles confidential and non-routine information and explains policies when necessary.
  • Works independently and within HR team on special, non-recurring and ongoing projects. Act as project manager for special projects, at the request of director, which may include: planning and coordinating multiple presentations, disseminating information, coordinating direct mailings, creating PowerPoints, Excel Spreadsheets or other written materials.
  • Types and designs general correspondences, memos, charts, tables, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
  • Oversees student employees, provide guidance, answer questions and delegate tasks in concert with director and specialist.
  • Performs other duties as assigned.

Standards of Performance

  • Overall thoroughness, organization, accuracy, and availability of appropriate.
  • Adequacy, timeliness, and accuracy.
  • Timeliness of meeting goals.
  • Willingness to make suggestions and soundness of those suggestions.
  • Soundness of judgment and operational decisions.
  • Ability to organize and prioritize work while being responsive to University personnel.
  • Timely and effective communication of problems and opportunities. This includes the responsibility for identifying and communicating information of importance as soon as possible.
  • Integrity in dealing with customers, students, vendors, employees, and management.
  • Punctuality, attendance, effective use of time, and willingness to work overtime when necessary.
  • Maintaining confidentiality of sensitive information.
  • Willingness to assist with special projects and other duties as assigned.

Essential Knowledge, Abilities and competencies

  • Technical capacity.
  • Personal effectiveness/credibility.
  • Collaboration skills.
  • Project management skills.
  • Communication proficiency.
  • Flexibility.
  • High degree of business acumen.
  • Attention to detail and ability to handle confidential and sensitive information.
  • Superb written and communication skills required.
  • Ability to think creatively, critically and implement new solutions.
  • Ability to initiate, prioritize, plan, and carry out duties independently with minimal supervision.
  • Ability to complete tasks within critical deadlines.
  • Ability to collaborate with staff at all levels and across the university.

Education, Experience, Training And/or Certifications


  • bachelor’s degree
  • three years of experience working in HR office
  • strong customer service orientation
Salary and Benefits

Commensurate with qualifications and experience.

The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan. 

Benefit Details:

Total Compensation Estimator:

Application Process

Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)

Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: Submit application materials

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:

  • Cover letter
  • CV/Resume
  • Names and contact information for three professional references

Review of Applications

Applications received by 11:59 p.m.Monday September 30th, 2019 are ensured full consideration. Position is open until filled.

You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee. 

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.

In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.


Debra Chobanian

Diversity Jobs Employer Member
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