Police Dispatcher II
Code: 21831 Posted: 05/05/2025
Since its founding in 1968, the University of Wisconsin-Parkside has been a trusted partner for the region’s higher educational needs, empowering students to thrive, advancing applied knowledge, and developing talent for the future. The university offers undergraduate and graduate degrees, as well as certificates and pre-professional programs, designed to foster personal and professional growth through real-world and impactful learning experiences.
With over 30,000 alumni—nearly 60 percent of whom were the first in their families to earn a degree—UW-Parkside reflects and celebrates the vibrant diversity of our world. Our beautiful campus, located in the dynamic Chicago-Milwaukee corridor, offers unmatched access to world-class internships, professional networks, and endless career-building opportunities, placing students at the center of it all.
At UW-Parkside, faculty and staff enjoy a supportive, inclusive environment where their work directly contributes to transforming lives and strengthening communities. The university offers competitive pay and benefits, making it a great place to build a meaningful career
Position Title: Police Dispatcher II
Employment Type: Full-Time
Reports To: The Police Dispatcher II will report to the Police Sergeant
Full Time Pay Range: Starting at $19-$20 depending on qualifications
Under the general supervision of a Law Enforcement Supervisor, the Police Dispatcher II serves in a critical role as the central communication hub for the UW-Parkside Police Department and campus telephone operations. This position operates independently to manage two-way radio, telephone, and computer communications, while also monitoring campus alarm and notification systems essential to campus safety.
The role requires the ability to prioritize tasks, manage multiple responsibilities, and remain calm and focused during high-pressure or emergency situations. It demands exceptional attention to detail, discretion with sensitive and confidential information, and a strong working knowledge of both department and university policies and procedures. The Police Dispatcher II is responsible for maintaining accurate police reports, dispatch logs, and records, and plays a key role in compiling, maintaining, and distributing legally required crime and activity statistics.
Essential Job Functions
- Communicate clearly and effectively in high-stress emergency situations, providing accurate and detailed instructions to a variety of audiences
- Troubleshoot, triage, and escalate issues according to established policies and procedures
- Document incidents accurately and adhere to all applicable policies, rules, and regulations
- Maintain complex records of information in directories and alarm databases
- Ensure proper handling and security of sensitive and confidential information
- Support the collection and reporting of legally required crime and activity statistics
Qualifications
- Minimum of high school diploma or equivalent
- Knowledge and experience in the use of computer software including Microsoft Office (i.e. Word, Excel, Outlook, etc.)
- Strong oral and written communication skills
Preferred Qualifications:
- Prior dispatch experience
- Experience using two-way radios and knowledge of radio communication protocol
- TIME certification
Salary and Benefits
Commensurate with qualifications and experience.
The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan.
Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/
Health & Retirement Contributions
Estimator: https://www.wisconsin.edu/ohrwd/benefits/benefits-estimator/
Application Process
HOW TO APPLY:
Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.
STEP 1: Please select the applicable link below:
External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)
STEP 2: Submit application materials
Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:
- Cover Letter
- Resume
Review of Applications
Applications received by 05/19/2025 are ensured full consideration. Position open until filled.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.
You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee.
Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.
In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.
Legal Notices and Important Information
Employment will require a criminal background check, and if you have prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence, and sexual harassment. If the results are unacceptable, the offer will be withdrawn or, if you have started employment, your employment will be terminated.
It is the policy of UW-Parkside to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations at any stage of the recruitment process because of a disability, please let us know. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations to a person's disability.
Contact
Amber Carr-Marzette
marzetta@uwp.edu
