Student Processing Specialist
Position Is Open Until Filled
Code: 18992 Posted: 10/27/2022
The University of Wisconsin-Parkside is a dynamic learning community grounded in academic excellence and focused on student success, diversity, inclusion and community engagement. One of 13 four-year institutions within the University of Wisconsin System, Parkside provides an educational value to our students that’s unparalleled. An affordable, high-quality education is an investment in one’s future, and we believe the cost of an education should not prevent any student from achieving their educational and professional goals. The university is the proud recipient of the 2022 AASCU Excellence & Innovation Award for Student Success and College Completion from The American Association of State Colleges and Universities (AASCU), a testament to years of strategic efforts.
UW-Parkside is a great place to start or enhance your career. The campus is nestled on 700 acres of woodland and prairie and two miles west of Lake Michigan in Kenosha, WI. At Parkside we offer competitive pay and benefits, as well as an engaging and supportive work environment. Parkside is a community that’s easy to call home. Find out why.
Position Title: Student Processing Specialist
Employment Type: Full-Time, University Staff, Hourly
Reports To: The Student Processing Specialist will report to the Associate Director of Operations & CRM Administrator
Salary: Starting at $17/hour, commensurate with qualifications and experience.
The Student Processing Specialist in the Admissions Office will work independently to process student applications (special, first year, transfer, re-entry, international, and graduate) for admission to the university. The work includes data downloads, data entry, posting fees, and validating the accuracy and integrity of the data entered. Providing and modifying student record information requires that the incumbent must demonstrate integrity and dedication to maintaining student records and confidentiality. This position requires attention to detail, strong organizational skills, comfort working with various technology systems, and working independently as well as with a team. Multiple systems including the UW System electronic application (EPCS), student information system (PeopleSoft), document imaging system (Perceptive Content), customer relationship management system (Slate) and potentially others are used in the process. The Student Processing Specialist must fully understand, interpret, and communicate university policies and procedures related to admissions accurately and effectively to students, faculty and staff. As a member of the Admissions team, the Student Processing Specialist must work to create and maintain a welcoming, equitable, and inclusive work environment.
Essential Job Functions
Some of the key responsibilities for this position will include:
- Process applications for admission - data downloads, data entry, posting corresponding fee payments, validating the accuracy and integrity of the data entered, maintain workflow of materials, and update records as necessary.
- Create checklists (in PeopleSoft) of required items for admission and make initial residency determinations for tuition purposes for applicants. Determine admissibility for special (non-degree seeking) and re-entry students at time of application.
- Review applications to make admissions decisions. Examine transcripts, evaluate test scores, transfer credits, essays, and other pertinent materials to determine admissibility based on established criteria and/or refer applications to Admissions Counselors for further evaluation as needed.
- Correspond with applicants, students, faculty, and staff via phone, email, and/or in-person as needed to follow-up on processing needs. Ensure high quality of customer service through all interactions.
- Create and maintain documentation of policies, processes, and procedures for specific position. Participate in all trainings and cross-training exercises.
- Participate on work teams, project teams at the departmental, university and UW System level as assigned. Participate in regular testing of various electronic and database systems as needed.
- Adhere to the underlying requirement of data accuracy, integrity, and confidentiality in all tasks. Understand and comply with FERPA regulations related to the disclosure of student record information.
- Assist with departmental functions as needed related to campus visits, recruitment events, admitted student events, and orientation. Perform other duties as assigned by supervisor.
- High school diploma
- Demonstrated customer service skills
Salary and Benefits
Commensurate with qualifications and experience.
The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan.
Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/summaries/fasl.pdf
Total Compensation Estimator:https://www.wisconsin.edu/ohrwd/benefits/totalcomp/
HOW TO APPLY:
Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at (262) 595-2204. Hours 8:00am-4:30pm Monday-Friday.
STEP 1: Please select the applicable link below:
External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)
STEP 2: Submit application materials
Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents:
- Cover Letter
- The names and email addresses for three (3) references
Review of Applications
Applications received by November 13th, 2022 are ensured full consideration. Position is open until filled.
You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee.
Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials.
In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.
Legal Notices and Important Information
Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. (see TC1 - App. 4 and p. 12)
Note: Criminal Background Check – The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a “disparate impact” and is not “job-related and consistent with business necessity” in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job.
UW-Parkside is an AA/EEO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status. Individuals from diverse backgrounds are encouraged to apply.
It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual’s disability.
In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available here. Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.
Transcripts will be required upon hire.