Susan graduated from UW-Parkside with her Bachelor of Science degree in psychology in 1974. Her career has focused on human resources and most recently Susan owned HR Results by Richardson LLC, a human resources consulting business certified as a WBE – Women's Business Enterprise. She also worked for the Racine County Human Resources Department for 25 years, leaving as Deputy Human Resources Director. She earned national human resources certification through both the HR Certification Institute and the Society of Human Resources Management (SHRM).
Susan has been actively involved in many nonprofits and professional societies. She served on the Board of Directors for WI-SHRM (Society for Human Resource Management Wisconsin State Council) as Certification Director, and for SHRM Racine and Kenosha Area Chapter as Workforce Development, Treasurer, Membership, and Diversity Director. Susan has also been a dedicated volunteer with Tempo Racine as Treasurer and Secretary, Big Brothers/Big Sisters as Chair of Personnel Committee and for Kenosha County Advocates for Youth.
Susan has led the Quilting Project for the Racine Tucker 4-H Club for the past 18 years. She creates and donates personalized quilts for the Racine County Foster Care Program. She was a Girl Scout Leader for 12 years with troop members earning the two highest awards - Silver and Gold awards. She volunteered with Racine Christmas House for Cancer and Racine Vocational Ministries.
Susan received the 2010 Racine YWCA Women of Distinction Award, SHRM Racine/Kenosha Chapter Outstanding Volunteer Award, Tucker 4-H Club Outstanding Project Leader Award, Volunteer Center of Racine Volunteer Recognition, Girl Scouts Outstanding Leader Award, and Girl Scouts Neighborhood Volunteer Recognition Award.
Susan is married to Rob Richardson, celebrating their 36th wedding anniversary, and has two adult children, Robb and Amy Richardson.