Academic Staff - Parkside Academic Resource Center Manager (Current UW System Employees Only)

Academic Staff - Parkside Academic Resource Center Manager (Current UW System Employees Only)

Code: 12643 Posted: 11/30/2016


The University of Wisconsin-Parkside invites applications for the position of Parkside Academic Resource Center Manager.

Reporting to the Assistant Dean of Students, the PARC Manager is responsible for the day-to-day operations of the Parkside Academic Resource Center including staff supervision, program development and budget management. The Center's mission is to assist students with skills and strategies necessary to academically succeed in a university setting. The PARC houses the Writing Center, Math Center, and subject matter tutoring sessions. Satellite tutoring labs for Chemistry and Anatomy/Physiology are also coordinated through PARC. The PARC Manager recruits, hires, trains, and schedules the students who work as Supplemental Instructors and Tutors. Additionally, the PARC Manager will work collaboratively with other campus offices to develop, implement, and facilitate initiatives related to the University's persistence and completion efforts.


  • A Master's degree 
  • 1+ Years of experience working with college students related to academic success 
  • 1+ Years of experience working with students of diverse backgrounds and with varying levels of academic preparation
  • 1+ Years of supervisory experience
  • 3+ Years of experience facilitating student success workshops/programs
  • 3+ Years of experience working with faculty
  • Experience teaching


50% Tutoring/Supplemental Instruction Program Development and Coordination:
  • Plan and monitor the day-to-day running of the PARC to ensure smooth operations. Exercise discretion and independent judgment with respect to program development and direction, staff supervision and training, budget management, and Center operations
  • Collaborate and seek input from faculty regarding tutoring and supplemental instruction needs, and obtain recommendations for tutors
  • Recruit, hire, train, and schedule student tutoring assistants and supplemental instructors. Serve as the primary point person for HR processing – hiring documentation, time sheet approvals, and performance evaluations.
  • Responsible for selection, maintenance, and use of technologies related to online tutoring services and appointment scheduling
  • Performs other duties as assigned
35% Persistence and Completion Initiatives:
  • Work with the Assistant Dean of Students and Persistence and Completion Task Force to monitor high D/F/W courses and suggest adjustments/additions to supplemental instruction
  • Develop and facilitate workshops/programs designed to assist students, especially first year students, who are struggling academically
  • Collaborate with Student Support Services, Advising & Career Center, and the Office of Multicultural Student Affairs on academic support programs
15% Administrative Duties:
  • Engage in professional development opportunities through current research, literature, and conferences
  • Serve as a member of the Student Affairs & Enrollment Services Leadership Team, attending meetings, collaborating on student life and student success initiatives, and contributing to strategic planning discussions
  • Assess PARC programs and offerings and make adjustments as necessary to improve student success
  • Serve as a designated Campus Security Authority (CSA) for Clery compliance
Essential Knowledge and Abilities:
  • Knowledge of student development theories and practices
  • Knowledge of best practices in the area of student success (academic preparation, study skills, time management, academic advising, persistence and completion initiatives)
  • Ability to exercise discretion and independent judgment in the daily operations of the unit
  • Ability to plan, organize, and prioritize multiple work assignments and projects
  • Ability to develop and maintain effective professional working relationships with individuals at all organizational levels both within the campus community and with external institutions
  • Ability to communicate effectively both orally and in writing with students, faculty and staff
  • Ability to work with a diverse student body
  • Ability to perform work often under pressure to meet multiple customer service and operational demands while maintaining service standards
  • Ability to maintain accurate and detailed records
  • Ability to identify, analyze and resolve problems
  • Ability to work independently and with a team of colleagues
  • Ability to "be present and on task" during the workday and work occasional evenings and weekends


UW-Parkside is a regional comprehensive university that is committed to accessibility, academic excellence, student success, diversity, and community engagement. This beautiful campus is on 700 acres of woodland & prairie in the heart of the Milwaukee/Chicago corridor, between Racine and Kenosha and near Lake Michigan. The university enrolls approximately 5,000 students, many of whom are first- generation and nontraditional students. UW-Parkside benefits from the diversity of the communities it services in Kenosha, Racine, and Walworth Counties. Kenosha and Racine are small cities that offer tranquility and convenience. The myriad attractions of Milwaukee and Chicago are easily accessible, as is the solitude of the country. UW-Parkside is strongly committed to creating and maintaining a multicultural, pluralistic campus environment.

The tri-county region that comprises the University's primary service area is home to an impressive array of businesses. There are more than 10,000 small businesses in the region, as well as a large number of globally-recognized employers. The college, through its active, engaged Advisory Board, enjoys a close relationship with many of these businesses. For further information regarding the University and community, please see our website at


Applications received by 11:59 PM January 2, 2017 are ensured full consideration.


STEP 1: Please select the applicable link below:

Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: Under "Basic Job Search" choose:

  • "Advanced Search"
  • Job Opening ID: "12643"
  • Find Jobs Posted Within: "Anytime"
  • "Search"
  • Select "Parkside Academic Resource Center Manager"
  • Click "Apply Now"
  • You must login before you can apply. Input your "User Name" and "Password" and select "Login"
  • If you have not yet registered, click "Register Now" to begin the registration process
STEP 3: Submit application materials:

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • CV/Resume
  • Cover letter indicating the required and preferred qualifications
  • Names and contact information of three references
  • Transcripts (unofficial acceptable at application stage)
You must select "SUBMIT", selecting "Save" will not forward your application materials to the search committee.

Please Note:
In instances where the Search and Screen Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.


Commensurate with experience and education. The UW System provides a liberal benefits package, including participation in a state pension plan.

Benefit Details:
Total Compensation Estimator:


A criminal background check will be required at the time of hire.

UW-Parkside is an AA/EEO employer. Individuals from diverse backgrounds are encouraged to apply.

It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available at Call the UW-Parkside Campus Police Office at 262-595-2455 for a paper copy of the annual report.

Contact Name: Lori King

Contact Phone: 262-595-2932

Contact Email:

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