Academic Staff - Partnership and Program Development Manager, Continuing Education and Community Engagement (CECE)

POSITION SUMMARY

This position supports the growth and sustainability of the University of Wisconsin – Parkside's Continuing Education (CE) by developing learning programs that support the demands of employers for training and development in southeast Wisconsin in the corporate, nonprofit, and government sectors. This position will provide guidance and project management for the development process for new and existing professional development programs, certificate courses, and customized contract training; as well as provide oversight for Adventures in Lifelong Learning (ALL) program. The candidate will report directly to the Continuing Education Director and is responsible for conducting research and market analysis activities, as well as assisting in other strategic planning opportunities on campus and externally to expand adult learning programs that meet current market demands. This position serves as a representative for Continuing Education programs that provide outreach and educational services to a variety of professional students and individuals seeking noncredit or credit skill development.

The selected candidate will identify leads and develop concepts for new adult classes through key partnerships and the assessment of regional and local economic data. The candidate will have experience creating partnership agreements, MOU's, and/or other contracts. This position will develop or assist in the development of course content and syllabi for courses based on adult learning principles, as well as understand how to build measurable student learning objectives, and evaluate course curriculum.

CECE is a team environment and all employees work together, along with students, to support continuing education at UW Parkside and to manage the open enrollment process for new program's and initiatives.

ESSENITAL DUTIES AND RESPONSIBILITIES

50% A: Program Development

A1. Provide project management and guidance to contracted consultants and CECE staff in the development process of design, implementation, and evaluation of new and existing professional development programs, certificate courses, and conferences.
A2. Incorporate adult learning principles throughout the design and delivery of learning programs.
A3. Perform research and analyze current CE programs and events with the CE Director and CE personnel, as well as collaborate with the Center for Professional Studies to inform decisions regarding future programming.
A4. Assist the CE Director in the development of new and existing professional development programs, and prepare individual program plans.
A5. Work with the CE Director and staff to analyze, negotiate, and generate necessary contracts for instructors/presenters and collect relevant information such as W-9s, bios, descriptions, etc.
A6. Work with the CE Director to create and renegotiate MOU's, contracts, and miscellaneous agreements to support CE programs.
A7. Recruit and manage relationships with new instructors and perform research to suggest appropriate teaching methods.
A8. Work with consultants, staff from the Center for Professional Studies, and appropriate staff within the UW System to design learning environments to meet the needs of various target audiences.
A9. Attend meetings and/or participate on internal and external committees when necessary or requested.
A10. Maintain the partnership and provide oversight for the ALL program.
A11. Analyze and use judgment to answer questions regarding programs via telephone, e-mail, written correspondence, or in person.
A12. Assist with training and providing direction to student workers and CE support staff on assigned projects.
A13. Analyze data with CE Director to determine whether classes should run or cancel based on enrollment and financials; and schedule classes based on past profit margins.
A14. Manage the day-to-day operations of programs to include coordinating program details, budgeting, analyzing program data, and provide timely reporting.
A15. Schedule meetings and equipment requirements for CE programs as requested.
A16. Collaborate and participate in the development of marketing materials and digital media with marketing team to create cohesive marketing plans (printed materials, websites, social media, etc.).
A17. Miscellaneous copying, filing and other clerical duties, as needed.

20% B: Partnership Development and Training Needs Assessment

B1. Develop relationships with local employers in the business community to identify training demands in southeast Wisconsin that will lead to the development of new continuing education programs and customized training contracts.
B2. Research and analyze market data to assess the workforce need for new and existing professional development programs for regional employers in the business, nonprofit, and government sectors.
B3. Serve on appropriate committees, advisory and taskforce groups, etc. to support local economic development initiatives and related training opportunities.

10% C: Computer Support/Customer Relationship Management/Open Enrollment System. - Responsible for the development and maintenance of assigned registration sites for open enrollment. Using discretion and judgment, work closely with the marketing team, staff, and CE Director to ensure the functionality and integrity of the database is maintained in an efficient manner. Activities and tasks include:

C1. Assist with the design of event templates and building registration sites in the CRM for assigned programs.
C2. Provide backup and technical support to assist with maintenance and updating CRM.
C3. Maintain assigned distribution lists within CRM.
C4. Analyze and prepare demographic and other data for reports for management and administration.
C5. Answer inquiries and provide customer service and technical assistance for registrations related to assigned programs.

10% D: Office Management

D1. Compose correspondence, maintain files, and perform any related administrative support necessary to support program development for CE. Prepare, post, and mail all correspondence to organizations, instructors or participants.
D2. Monitor voicemail and email.
D3. Monitor and order supplies and materials.
D4. Assist with the development of materials for instructors, and workshops.
D5. Schedule meetings and take meeting notes as needed or required.

10% E: Financial Duties

E1. Initiate and forward any necessary budgetary information to the Budget and Policy Analyst.
E2. Evaluate financial progress of new programs.
E3. Analyze information on WISDM and prepare reports to assist with program budgets.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of adult learning principles
• Knowledge of how to write measurable learning objectives
• Knowledge of methods and techniques for evaluating levels of learning
• Strong project management experience
• Demonstrated experience developing key community partnerships
• Ability to work autonomously and use independent critical thinking skills to make good decisions
• Ability to anticipate needs to improve products or services
• Proficiency in web navigation and Microsoft Office programs
• Ability to learn new software
• Strong oral communication skills
• Writing, editing and proofreading skill
• Ability to build positive working relationships with internal and external groups
• Dedicated to exceeding customer expectations and finding solutions in peer relationships
• Customer oriented focus
• Strong organizational and problem solving skills
• Ability to balance multiple priorities efficiently
• Excellent time management skills
• Ability to budget and track financial performance

QUALIFICATIONS

Required:

• Bachelor's degree from an accredited college or university
• Two years or greater experience in program development
• Demonstrated experience developing key community partnerships
• Demonstrated success at conducting research, and performing needs assessments or market analysis to improve products or services

Preferred:

• Master's degree from an accredited institution
• Experience working with an educational institution
• Experience developing key campus partnerships for credit or noncredit adult programs
• Demonstrated proficiency using project management and registration software
• Experience with on-line program development

SALARY AND BENEFITS

Commensurate with experience and education. The UW System provides a liberal benefits package, including participation in a state pension plan.

* Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/summaries/fasl.pdf

* Total Compensation Estimator: https://www.wisconsin.edu/ohrwd/benefits/totalcomp/

LEGAL NOTICE

A criminal background check will be required at the time of hire.

UW-Parkside is an AA/EEO employer. Individuals from diverse backgrounds are encouraged to apply.

It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

THE UNIVERSITY AND AREA

UW-Parkside is a regional comprehensive university that is committed to accessibility, academic excellence, student success, diversity, and community engagement. This beautiful campus is on 700 acres of woodland & prairie in the heart of the Milwaukee/Chicago corridor, between Racine and Kenosha and near Lake Michigan.  The university enrolls approximately 5,000 students, many of whom are first- generation and nontraditional students.  UW-Parkside benefits from the diversity of the communities it services in Kenosha, Racine, and Walworth Counties.  Kenosha and Racine are small cities that offer tranquility and convenience. The myriad attractions of Milwaukee and Chicago are easily accessible, as is the solitude of the country. UW-Parkside is strongly committed to creating and maintaining a multicultural, pluralistic campus environment.

The tri-county region that comprises the University's primary service area is home to an impressive array of businesses.  There are more than 10,000 small businesses in the region, as well as a large number of globally-recognized employers.  The college, through its active, engaged Advisory Board, enjoys a close relationship with many of these businesses. For further information regarding the University and community, please see our website at www.uwp.edu.

REVIEW OF APPLICATIONS

Applications must be received online by 11:59 PM on Monday, August 8, 2016.

APPLICATION PROCESS

STEP 1: Please select the applicable link below:

External Applicants: https://www.careers.wisconsin.edu (NOT currently employed by the University of Wisconsin System)

Internal Applicants: https://www.hrs.wisconsin.edu (Currently employed by the University of Wisconsin System)

STEP 2: Under "Basic Job Search" choose:

"Advanced Search", Job Opening ID: 11961

Find Jobs Posted Within: "Anytime" click "Search"

Select "Partnership and Program Development Manager", click "Apply Now"

You must login before you can apply. Input your "User Name" and "Password" and select "Login". If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

• Cover letter specifically addressing the required and preferred qualifications
• Resume
• Names and contact information for three references

You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee.

Position deactivated 08/18/2016 for archive purposes.