POSITION SUMMARY

The University of Wisconsin-Parkside invites applications for the position of Student Information Systems Business Analyst.

Under the supervision of the Vice Provost for Student Affairs and Enrollment Services, the Student Information Systems (SIS) Business Analyst, in collaboration with the leaders of admissions, financial aid, registrar’s office, advising & career center, and cashier’s office, will provide support for SIS business processes, operating systems, and operational data processing needs of the functional area. Consults with stakeholders and contributes to the cross-modular knowledge of the functional business processes to ensure data and process integrity. Analyzes business processes and new SIS functionality, ensures data integrity, develops and implements testing plans, prepares documentation and training materials, and ensures compliance with federal and university policies. Works collaboratively with colleagues in Campus Technology Services.

QUALIFICATIONS

Required:

• Bachelor’s Degree
• 6+ years demonstrated business analyst experience

Preferred:

• Bachelor’s Degree in one of the following disciplines: Business Analysis, Data Analytics, Computer Science, Management Information Systems, Math, Statistics, Economics
• Experience working with PeopleSoft systems and tools
• Three or more years’ experience in resolving highly complex integration issues involving multiple technologies in higher education. 
• Experience writing queries
• Ability to use technology to gain efficiencies in student records processing. 
• Ability to train and mentor student records staff members in a shared environment. 
• Excellent communication skills and the ability to partner with leaders on all campuses.
• Ability to develop and facilitate training for faculty/staff end-users

ESSENTIAL DUTIES AND RESPONSIBILITIES

Serves as Business Process Expert:

• Serve as a business process expert providing operational support to functional areas and end users who submit requests or report SIS problems
• Provide support for business process questions or issues that arise on a day-to-day basis
• Conduct research and analysis to troubleshoot specific problems and determine appropriate path for resolution
• Work with others to create and maintain documentation for quality assurance
• Compile data and report on SIS Student Records activities
• Develop queries, prioritize campus reporting and data needs, and direct efforts of report writers
• Because of the unpredictability of system failures or bugs, duties may need to shift in response to issues that arise that are of a critical nature

Test Systems Upgrades, Fixes, and Enhancements:

• Analyze impact of system upgrades on business processes to determine if functional offices need to modify their procedures or take advantage of new functionality
• Develop testing plans, perform systems testing, and validate/interpret results
• Directs and supervises members of functional offices teams in these efforts

Production Support of Enterprise Systems and Business Processes:

• Serve as business process expert providing operational support to end users for SIS and other systems
• Direct team members to respond to urgent requests and prioritize assignments 
• Provide support for questions and research issues that arise on a day-to-day basis; conduct research and analysis to identify data inconsistencies and troubleshoot specific problems
• Assist technical and functional staff in determining appropriate solutions

Support and Execute Batch and Automated Data Entry Processes:

• Execute batch and automated data entry processes that support registrar offices, academic departments, and other administrative units in updating student records
• Assist users in gathering parameters, populating data templates, and troubleshooting problems
• Work with technical developers to assess problems related to batch processes
• Provide quality assurance and data integrity checks before large volumes of records are updated
• Perform audits and validate/interpret results

Training and Development:

• Provide training and development opportunities for staff within functional offices
• Develop training materials for functional offices and faculty/staff end users
• Participate in employee development activities both assigned and self-initiated

Essential Knowledge, Skills, and Abilities:

• In depth knowledge of PeopleSoft, ImageNow or similar document imaging system, and learning management systems 
• Should have a basic knowledge of database structures and information retrieval tools, along with strong technical, analytical, and problem-solving skills
• Ability to define and create automated workflows within PeopleSoft or document imaging application 
• Must develop a thorough understanding of business processes, in order to ensure data integrity and provide support to users of these systems and services
• Must have effective written communications skills 
• Knowledge of computer applications and systems programming principles, techniques, and capabilities
• High level of comfort working with custom built applications
• Knowledge of Microsoft or Oracle database principles, techniques, and capabilities
• Knowledge of application development tools
• Knowledge of data warehousing principles and tools
• Knowledge of network principles
• Ability to develop project schedules
• Knowledge of technology trends and development
• Ability to deal with stressful projects, difficult customers, tight deadlines, afterhours work
• Ability to show up on time and work fixed assigned hours
• Ability to sit at desk and computer for extended periods of time
• Ability to navigate to customer offices
• Ability to sit in meetings for extended periods of time
• Ability to hold presentations
• Ability to lift computers, scanners, printers, and similar equipment
• Excellent written and oral communication skills
• Excellent interpersonal communication skills

THE UNIVERSITY AND AREA

UW-Parkside is a regional comprehensive university that is committed to accessibility, academic excellence, student success, diversity, and community engagement. This beautiful campus is on 700 acres of woodland & prairie in the heart of the Milwaukee/Chicago corridor, between Racine and Kenosha and near Lake Michigan. The university enrolls approximately 5,000 students, many of whom are first- generation and nontraditional students. UW-Parkside benefits from the diversity of the communities it services in Kenosha, Racine, and Walworth Counties. Kenosha and Racine are small cities that offer tranquility and convenience. The myriad attractions of Milwaukee and Chicago are easily accessible, as is the solitude of the country. UW-Parkside is strongly committed to creating and maintaining a multicultural, pluralistic campus environment.

The tri-county region that comprises the University’s primary service area is home to an impressive array of businesses. There are more than 10,000 small businesses in the region, as well as a large number of globally-recognized employers. The college, through its active, engaged Advisory Board, enjoys a close relationship with many of these businesses. For further information regarding the University and community, please see our website at www.uwp.edu.

REVIEW OF APPLICATIONS

Applications received by 11:59 PM February 28, 2018 are ensured full consideration, open until filled.

APPLICATION PROCESS

STEP 1: Please select the applicable link below:

External Applicants: https://www.careers.wisconsin.edu (Candidates NOT currently employed by the University of Wisconsin System) – follow link then continue to STEP 2

Internal Candidate Apply Here (Candidates currently employed by the University of Wisconsin System) – follow link then under “Main Menu” choose:

• “Self Service”
• “Recruiting”
• “Careers”

STEP 2: Under "Job Search" choose:

• "More Options"
• Job Opening ID: "13940"
• "Search"
• Select "Student Information Systems Business Analyst”
• Click "Apply"
• You must login before you can apply. Input your "User Name" and "Password" and select "Login"
• If you have not yet registered, click "Register Now" to begin the registration process

STEP 3: Submit application materials:

Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

• Curriculum Vitae
• Cover letter addressing your qualifications for the position
• Names and contact information of three professional references

You must select "SUBMIT", selecting "Save" will not forward your application materials to the search committee.

If you have questions about how to apply go to https://kb.wisc.edu/hrs/page.php?id=21544

Please Note:
In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration.

SALARY AND BENEFITS

Commensurate with experience and education. The UW System provides a liberal benefits package, including participation in a state pension plan.

Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/summaries/fasl.pdf

Total Compensation Estimator: https://www.wisconsin.edu/ohrwd/benefits/totalcomp/

LEGAL NOTICES

A criminal background check will be required at the time of hire. 

UW-Parkside is an AA/EEO employer. Individuals from diverse backgrounds are encouraged to apply.

It is the policy of UW-Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available at https://www.uwp.edu/live/offices/universitypolice/crimestats.cfm. Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.