Unclassified - Academic Staff; Continuing Education Program Development Manager (CCP)

Code: 089 Posted: 11/20/2014

Continuing Education Program Development Manager
Center for Community Partnerships
University of Wisconsin-Parkside

Position Location: Southeastern, WI
Reporting Relationship: Provost

The University of Wisconsin-Parkside invites applications for a Continuing Education Program Development Manager in the Center for Community Partnerships.

This position supports adult noncredit Continuing Education (CE) by developing, implementing, and evaluating new and existing professional development programs, personal enrichment classes, and conferences. The selected candidate will report directly to the Continuing Education Executive Director and is responsible for conducting research and market analysis activities, as well as assisting in other strategic planning opportunities to expand adult learning programs that meet current market demands. This position serves as the primary representative for non-­credit Continuing Education programs that provide outreach and educational services to a variety of professional students and other individuals.

The selected candidate will identify leads and ideas for new adult classes and certificate programs; conduct research and perform needs assessments; develop course content and syllabi for a series of courses by incorporating adult learning principles, specifically knowledge of how to build measurable student learning objectives, and evaluation of different levels of learning. The successful candidate will work with CE staff, student workers, and the Continuing Education Director to manage the open enrollment process for new programs and initiatives. This position will work in a team environment to support the coordination and delivery of adult non-credit programs and uses judgment and discretion while assuming office and program responsibilities in absence of the Continuing Education Director.



  • Bachelor degree from an accredited college or university

  • Two years or greater experience in program development


  • Master degree from an accredited institution

  • Experience working with an educational institution

  • Demonstrated proficiency using registration software and project management software

  • Experience working with D2L (Desire2Learn)

Essential Duties and Responsibilities


  1. Research and analyze market data to develop new and existing professional development programs for nonprofit and the business, personal enrichment classes (mini-courses), and conferences.

  2. Perform research and analyze current CE programs and events with the CE Director and UW-Parkside personnel.

  3. Schedule courses based on past course profit margins.

  4. Assist the CE Director in the development of new and existing professional development programs, and prepare individual program plans.

  5. Work with the CE Director and staff to analyze, negotiate, and generate necessary instructor contracts for instructors/presenters and collect relevant information such as W-9s, bios, descriptions, etc.

  6. Work with the CE Director to create and renegotiate MOU's, contracts, and miscellaneous agreements to support CE programs

  7. Recruit and manage relationships with new instructors and perform research to suggest appropriate teaching methods.

  8. Design learning environments to meet the needs of various target audiences.
    9. Compose correspondence, maintain files, and perform any related administrative support necessary to support program development for CE.

  9. Attend meetings with directors and/or other meetings when necessary or requested, and participate on the University’s Distance Education Support Team.

  10. Develop relationships with local nonprofits and the business community to support adult continuing education needs.

  11. Analyze and use judgment to answer questions regarding programs via telephone, e-mail, written correspondence, or in person.

  12. Assist with training and providing direction to student workers and CE support staff on assigned projects.

  13. Analyze data with CE Director to determine whether classes should run or cancel based on enrollment and financials; and schedule classes based on past profit margins.

  14. Manage the day-to-day operations of programs to include coordinating program details, budgeting, analyzing program data, and provide timely reporting.

  15. Schedule meetings and equipment requirements for CE programs as requested.

  16. Collaborate with marketing team to create cohesive marketing plans (printed materials, Websites, social media, etc.).

  17. Miscellaneous copying, filing and other clerical duties as needed.

B. 10% COMPUTER SUPPORT/DATABASE MANAGEMENT -Responsible for monitoring and maintaining a centralized database within the CCP. Using discretion and judgment working closely with managers and support staff to ensure the functionality and integrity of the database is maintained in an efficient manner. Activities and tasks include:

  1. Assist with designing event templates, and building events in CVent.

  2. Provide backup technical support to assist with maintenance and updating in CVent.

  3. Provide assistance to the UW Parkside centralized marketing department to create marketing collateral for new programs.

  4. Assist with editing brochures, fliers, newsletter, and advertisements for CE.

  5. Analyze and prepare demographic and other reports for Managers.


  1. Prepare, post, and mail all correspondence to organizations, instructors or participants.

  2. Monitor voicemail and email.

  3. Monitor and order supplies and materials.

  4. Assist with the development of materials for instructors, and workshops.

  5. Schedule meetings and take meeting notes as needed or required.


  1. Initiate and forward any necessary budgetary information to the Budget and Policy Analyst.

  2. Evaluate financial progress of new programs.

  3. Analyze information on WISDM and prepare reports to assist with program budgets.

Knowledge Skills and Abilities

  • Knowledge of adult learning principles

  • Knowledge of how to write measurable learning objectives

  • Knowledge of methods and techniques for evaluating levels of learning

  • Ability to anticipate needs to improve products or services

  • Proficiency in web navigation and Microsoft Office programs

  • Ability to learn new software

  • Strong oral communication skills

  • Writing, editing and proofreading skill

  • Ability to build positive working relationships with internal and external groups

  • Dedicated to exceeding customer expectations and finding solutions in peer relationships

  • Customer oriented focus

  • Strong organizational and problem solving skills

  • Ability to balance multiple priorities efficiently

  • Excellent time management skills

  • Ability to budget and track financial performance

The University and Area

UW-Parkside is a regional comprehensive university that is committed to accessibility, academic excellence, student success, diversity, and community engagement. This beautiful campus is on 700 acres of woodland & prairie in the heart of the Milwaukee/Chicago corridor, between Racine and Kenosha and near Lake Michigan. The university enrolls approximately 5,000 students, many of whom are first- generation and nontraditional students. UW-Parkside benefits from the diversity of the communities it services in Kenosha, Racine, and Walworth Counties. Kenosha and Racine are small cities that offer tranquility and convenience. The myriad attractions of Milwaukee and Chicago are easily accessible, as is the solitude of the country. UW-Parkside is strongly committed to creating and maintaining a multicultural, pluralistic campus environment.

The tri-county region that comprises the University’s primary service area is home to an impressive array of businesses. There are more than 10,000 small businesses in the region, as well as a large number of globally-recognized employers. The college, through its active, engaged Advisory Board, enjoys a close relationship with many of these businesses. For further information regarding the University and community, please see our website at www.uwp.edu.

Review of Applications

Applications received by December 18, 2014, are ensured full consideration; position is open until filled.

Application Process

Interested candidates should submit the following in electronic format. Each bullet point should be sent as a separate file/attachment. Your application will not be considered complete until all required documents are attached and required fields are completed.

- Cover Letter

- Resume

- Copy of transcripts (may be unofficial)

- Portfolio of prior work, to include an example of a program developed for adult learners and a list of software and proficiency levels

Go to: http://my.wisconsin.edu

Click UW Careers for job listings. Then click "Apply Now" button. You must create an account and login before you can apply. If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password' and select "Login."

If you have questions about how to apply from the Self Service Careers site, please go to https://kb.wisc.edu/hrs/page.php?id=21544.

Salary:  Commensurate with qualifications and experience. The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan.

Contact Information

If you have application questions call or email:

Susan Bogar
University of Wisconsin Parkside
Center for Community Partnerships
Office (262) 595-2498
Email: bogar@uwp.edu



It is the policy of UW Parkside to provide reasonable accommodations to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual's disability.

A criminal background check and degree verification is part of the application process.

The University of Wisconsin-Parkside is an equal opportunity, affirmative action employer.

Contact Name: Susan Bogar

Contact Phone: (262) 595-2498

Contact Email: bogar@uwp.edu

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