IS Technical Services - Senior

Code: 1400948 Posted: 03/20/2014

IS Technical Services- Senior
(Working Title: Desktop Support Technician)

The University of Wisconsin Parkside currently has a IS Technical Services-Senior position vacancy in the Campus Technology Services Department.

Salary: Pay Schedule/Pay Range:07-03.Pay will not be less than the minimum of the pay range, $22.247/hr.

A six-month permissive probation period may be required.

Job Duties: Reporting to the Desktop Support Manager, this position performs professional IS work related to ongoing technical support for departments, and individual faculty/staff. The position duties may also include, but are not limited to: development of procedures for computer installation, development of images, maintaining an inventory of technology equipment and providing customer service to faculty, staff and serving as a team member for various technical projects. The incumbent is operating under general supervision.

Job Knowledge, Skills and Abilities: Qualified candidates will have the ability to troubleshoot and solve both routine and complex computer problems, have the ability to work independently, have effective interpersonal, oral and written communication skills for both technical and non-technical customers, and be able to provide excellent customer service. Candidates shall have working knowledge of Windows, Apple, and/or Linux, Microsoft Office products including System Center Configuration Manager and Group Policies. Candidates will also have knowledge of basic PC networking concepts, PC hardware and its interaction with operating systems, IP addressing, DNS and routing, and desktop security and antivirus best practices, including virus removal/prevention and hacking detection/deterrence

A complete position description can be found here.

Special Notes: Information regarding campus safety and creating a bias free environment is available on our website at copies of the information are available from UW-Parkside Police and Public Safety, 262-595-2455, Tallent Hall, Room 188.

Employment will require a criminal background check.A pending criminal charge or conviction will not necessarily disqualify an application.In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

It is the policy of the University of Wisconsin System Administration to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or employees.

How to Apply: Go to the WiscJobs website at Click on "Log in" to access your existing WiscJobs account and complete a Job Search for key work 1400948 and click on "Apply Now" at the top or bottom of the screen. Applicants new to WiscJobs will need to create an account before applying for this position. All interested applications are required to apply and take the exam online, including those current State employees eligible to transfer, reinstate, or demote to this position.

After you have finalized your exam, you will be sent an email by the system confirming that your exam has been completed. If you have any questions about the on-line application process, please contact Beverly Graves at 262-595-2090, or email

Application and examination materials must be completed and finalized online by end of business on Friday, March 28, 2014.


Contact Name: Beverly Graves

Contact Phone: (262) 595-2090

Contact Email:

Available Until: 03/28/2014

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