Classified - Medical Program Assistant Associate

Code: 063 Posted: 08/27/2014

The University of Wisconsin Parkside currently has a Medical Program Assistant-Associate vacancy in the Student Health, Counseling and Disabilities Office.

This is a classified, full-time, non-represented position. Job Announcement Code 14-03768.

Job Duties: This position provides administrative and program support to the Student Health, Counseling and Disability Services office. Duties include greeting patients and clients in person or by telephone and assessing the urgency, nature, and severity of the medical/counseling problem; scheduling appointments; responding quickly and appropriately to emergency situations; coordination of clinic communications including receiving and triaging a large volume of calls; entering messages into the automated system; communicating daily with campus constituents by e-mail and social media posting regarding the hours of walk in appointments, cancellations, etc.; assisting in preparing monthly financial reports and the annual budget; training new employees and students per instructed schedule; other duties as assigned. A complete position description can be found here.

Job Knowledge, Skills and Abilities: Required abilities include extensive computer use including an Electronic Medical Records/Health Records System (i.e. Epic, Censure), Excel and Word programs; knowledge of FERPA, HIPPA, and the ability to maintain strict confidentiality. Additional skills include ability to exercise independent judgment and initiative in identifying problems and seeking and implementing solutions; knowledge of ICD-9CM and CPT codes; and the ability to perform multiple tasks in a fast paced and often stressful environment.

Salary: Pay will be based on the rules that apply to compensation upon transfer, reinstatement or voluntary demotion transactions. Pay will not be less than the minimum of the 02-11 pay range, $15.411/hour. A six month permissive probation period may be required.

Special Notes: Information regarding campus safety and creating a bias free environment is available on our website at Printed copies of the information are available from UW-Parkside Police and Public Safety, 262-595-2455, Tallent Hall, Room 188. Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an application. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record. It is the policy of the University of Wisconsin System Administration to provide reasonable accommodations to qualified individuals with a disability


How to Apply: Interested, eligible internal candidates may apply by sending the following materials no later than 09/01/14:

Attention materials to Deborah Pierre-Louis by e-mail to, or fax to (262) 595-2693 or mail to UW-Parkside Human Resources, 900 Wood Road, Kenosha, WI 53141. The documents must be received no later than: Monday, September 1, 2014.

Contact Name: Deborah Pierre-Louis

Contact Phone: (262) 595-2693

Contact Email:

Available Until: 09/01/2014

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