Individual Contributor
Opt in to the Individual Contributor assessment using the link below. If you are not sure which assessment to use, please contact Human Resources.
Supervisory
Opt in to the Supervisory assessment using the link below. If you are not sure which assessment to use, please contact Human Resources.
Functions & Goals
360 Reviews: FAQ
Thank you for participating is this process. We appreciate your time and assistance in supporting our commitment to the development of our management team. Please let us know if you have any questions that have not been addressed in this document.
The primary purpose of our 360 degree feedback process is to allow a Participant (person being rated) to learn the perceptions that colleagues have of their performance, skills, behaviors and values, and to use this knowledge to implement professional and behavioral development actions.
Presently, an employee receives formal feedback only from their direct manager. Consequently, when the employee seeks to address development opportunities, she/he is acting on limited information: that based only on the perspective of their direct manager. While this perspective is important, it's not complete. If she/he receives feedback from other people, then action can be based on a more complete picture of perceptions.
The information learned in this process is intended to strengthen our employees' capabilities and further develop their potential. Our goals are to create opportunities for development, not to use the assessment results as part of anyone's performance review.
You may be asked to be a Participant (someone being rated), a Rater (someone rating a participant), or both.
As a Participant, you will be asked to rate yourself so that you can understand if there are differences in perception between your scores and how others rated you.
As a Rater, you will be asked to rate someone else so that that person can understand if there are differences in perception between their self-scores and their rater scores.
The 360 degree process we will be using is based on an on-line assessment tool provided by Qualtrics.
The on-line assessment tool will involve about XX that are related to the individual’s performance, technical skills, values and behaviors. You will have the opportunity to write open-ended responses in several areas of the assessment to help clarify your ratings and/or provide specific examples to help the participant when she/he reviews her/his report.
Completing an assessment of an individual (or a self-assessment) should take about 15 to 20 minutes.
- 1. Each Participant will receive an e-mail notification from Qualtrics that will provide the URL and their individual login information, along with important information about the 360 process and timeframes.
- Raters will receive an e-mail notification detailing that they’ve been asked to assess one or more Participants, along with the URL and their individual login information.
- When the Participants and Raters log on to the site, they will see a list of Participants who need to be rated by them. If interrupted, the users of the system will be able to save their answers mid-assessment, log out of the program, and log back in later to complete the assessment. Once the Completed button is selected on any assessment, no changes to the assessment can be made.
- Reminders will be sent to those Participants and Raters who have outstanding assessments prior to the close of the assessment deployment.
- After the responses are received, the Participant and her/his manager will receive a copy of the report to review together.
The Participant is encouraged to consider one or two areas where a change in performance or behavior, or the acquisition of additional skills or knowledge would likely lead to an improvement in performance. While this need not involve anyone else, the Participant may choose to work with their manager, coach or mentor to develop and implement a development plan.
- Communication
- Creativity/Innovation
- Customer Focus
- Dependability/Reliability
- Adaptability/Flexibility
- Initiative
- Interpersonal Relations
- Job Knowledge
- Judgment
- Collaboration
- Technology Skills
- Ethics
- Problem solving
- Leadership
- Ethics & Integrity
As many as possible, within reason – it’s not helpful to be rated by someone who has not worked with the Participant enough to form solid perceptions. The quality and relevancy of the feedback is much more important than the quantity of the feedback.
As for numerical targets, each participant should strive to invite the following people to be raters: their manager, four - six peers, and for managers, all direct reports.
Yes, the feedback report will not mention any names. It will categorize the quantitative information into groups of respondents: self, manager, peers and direct reports, but it will not identify raters to rankings or comments (the manager’s ratings and comments will not be anonymous since typically there is only one person in this category). Comments will be provided verbatim, but will not be assigned to the person who made them.
Be balanced in your feedback. Give credit where due, and help provide feedback that could improve performance. Be professional and objective. Each Participant will be looking for trends and common themes in their summary report that indicate strengths, as well as areas for improvement.
Comments are important. They help the Participant understand the quantitative results. Since one purpose of the survey is to collect these constructive comments, examples and suggestions, please do not write anything that is worded harshly or unfairly, or would put the Participant on the defensive. Comments worded this way do more harm than good, and should be avoided.