Health and Human Services
Maintain your social work or health care related license or certification with quality, convenient, and affordable options to gain Continuing Education Units at UW-Parkside! One tenth of a CEU (0.1) is granted to an individual for every hour of participation in an organized continuing education experience. Similarly, each hour may also be expressed as a Continuing Education Hour or CEH, with one CEH granted per hour of participation.
Available Trainings

- Type: Online
- Start Date: 12/08/2023
- Meeting Time(s): 8 am-12 pm
- Cost: $129 until 11/8; then $149
- Credits: 0.4 CEU/4 CEH provided
Do you know me? How can I trust that you are someone that understands me, my culture, and will speak to the needs of diversity, equity, and inclusion when asked?
This training focuses on appropriate ethics and boundaries in client-case manager and peer-to-peer relationships in everyday practice. Participants will engage in self-reflective activities related to race, ethnicity, gender, sexual orientation, different abilities, and intersectionality. Oppression, discrimination, power and control, and historical and structural racism, and privilege will be featured as it relates to the helping professions. Use of group discussions and personal reflection will foster understanding of ethical, reflective practice with clients, personal diversity, and skill level in cultural humility, and increasing knowledge of diverse cultures within the helping professions.
Dana Johnson, MSW
Dana Johnson from Wisconsin is a career social worker, practicing in senior-level management in state government, and county human services, an educator in higher education, and operating a consulting and professional development firm. His experience includes child welfare practice, policy, and reform; transformational organizational leadership and culture change, supervision of teams, continuous quality improvement, and dynamic equity, diversity, and inclusion efforts across micro, mezzo, and macro systems.
- Engage in self-reflective activities related to race, ethnicity, gender, sexual orientation, different abilities, and intersectionality.
- Oppression, discrimination, power and control, and historical and structural racism, and privilege will be featured as it relates to the helping professions.
- Foster understanding of ethical, reflective practice with clients, personal diversity, and skill level in cultural humility, and increasing knowledge of diverse cultures within the helping professions through group discussions and personal reflection.
“All positives! Great training materials - - obviously well researched. E&B is such a dry topic and this was not that. Realistic and helpful tools. Dynamic presentation and pace for learners. Clearly extraordinary efforts were made to make the online learning format engaging.”
“I appreciated Dana’s style and energy in presenting. I found this E&B valuable to my role as leader. The content will help me develop my competencies and seek input and feedback from others in a new way. I feel inspired to work together with my supervisory team and find ways to incorporate the information into our practice in an ongoing manner. Thank you!”

- Type: Virtual
- Start Date: 03/15/2024
- Meeting Time(s): 8:00 am - 12:00 pm CST
- Cost: $129 until 2/15/24, then $149
- Credits: 0.4 CEU/4 CEH
The management of ethics, boundaries, and confidentiality in a world of constantly emerging technology and social media is especially challenging for human service professionals. This workshop will address the technology challenges encountered during the provision of human services. Strategies will be discussed utilizing the recently updated NASW Technology Standards and current best practices from the literature.
Participants will gain an enhanced awareness of the complicated nature of technology and social media as it interfaces with the provision of services within human service organizations. Participants will learn techniques for ethical decision making in situations where technology or social media is utilized. This program is designed to be interactive as participants share challenging ethical issues encountered in their practice. Internet-based services including counseling, education, therapy groups and other social services utilizing technology will be addressed. The establishment of professional boundaries while using social media and providing services in a virtual world will be addressed. The content will also cover the concerns related to online investigation resources.
Jeanne Wagner, MSW, LCSW ACSW
Background: Jeanne Wagner joined the staff at the Helen Bader School of Social Welfare in May 2005 as the Director of Social Work Field Education Programs. She received her MSW from Jane Addams College of Social Work, Chicago, IL and her BSW from Morehead State University, Morehead, KY.
Jeanne is a Licensed Clinical Social Worker and Clinical Professor with extensive clinical, management, administrative, and educational experience. She has worked in a variety of social service settings prior to her appointment with UWM, which include child welfare, adoption (domestic and international), mental health, intellectual disabilities, geriatrics, and private practice. She currently teaches courses in social work, develops and presents continuing education programs covering social work ethics and boundaries, leadership and supervision, case management, documentation, confidentiality, adoption competency, safety in the field, etc. She is a Trainer for the Training for Adoption Competency (TAC) curriculum through the Center for Adoption Support and Education (CASE) and UWM’s Co-Director for TAC. She has served in the role of Ombuds for UWM since 2007 and has 10 years of experience in Quality Assurance. She serves on the Board for NASW-WI.
The management of ethics, boundaries, and confidentiality in a world of constantly emerging technology and social media is especially challenging for human service professionals. This workshop will address the technology challenges encountered during the provision of human services. Strategies will be discussed utilizing the recently updated NASW Technology Standards and current best practices from the literature.
"I really enjoyed the presenter. She was able to hold my attention and interest me in the new and current ethical responsibility of clinicians/social workers. I would definitely recommend her trainings to others."
"She did a phenomenal job presenting this information that can be bland and boring as she kept my attention and interest the entire presentation as well as it being current and informative. Just superb!"
"Jeanne's Ethics and Boundaries presentations are always the best. Thank You!"
This session will occur virtually over Zoom. The Zoom link will be emailed to participants approximately 1 week prior to the course start date.
Certificates for CEUs/CEHs will be mailed out approximately 2 weeks post training.
- Type: In-Person
- Start Date: 06/07/2024
- End Date: 06/07/2024
- Meeting Time(s): 8 am-4 pm
- Credits: CEUs
- Includes: Lunch
The Aging Well Conference, held annually at the University of Wisconsin-Parkside, is a prestigious event celebrating its 33rd year in 2024. This conference is a gathering of professionals from various fields working in the domain of aging, family caretakers, and community members. With a projected attendance of over 200 professionals, it promises to be an enriching and informative experience.
Registration will open around December. For more details visit our conference website at www.uwp.edu/agingwell.
We have three amazing keynote speakers and two separate breakout opportunities throughout the day. There are typically 10 total breakout sessions to choose from.
Highlights of the Conference:
Distinguished Presenters: The conference features excellent presenters who are experts in the field of aging. Attendees will have the opportunity to learn from their insights, research, and experiences.
Exhibitor Booths: The event will host a variety of exhibitor booths offering products, services, and resources relevant to aging well. Participants can explore the latest developments in the industry and gather valuable information.
Networking Opportunities: Aging Well Conference provides an excellent platform for networking with peers and colleagues. Professionals from different backgrounds and areas of expertise can interact, exchange ideas, and build meaningful connections.
The sessions were terrific. The booths were wonderful and everyone was to kind. So great to network with people in every profession. The food and campus were AMAZING. Grounds are beautiful and staff working - check in and meals were outstanding - friendly and caring. Thank you for a wonderful experience! - 2023 Conference Participant
Everything! I never miss this annual opportunity to learn, grow professionally, and re-engage due to the variety of
excellent topics. - 2023 Conference Participant
Both speakers were very knowledgeable and presented their material in a creative way. The time flew by and my interest was maintained throughout the program! - 2021 Conference Participant
Who Should Attend: This conference is specifically tailored for professionals working in the aging sector, including but not limited to:
- Geriatricians and healthcare professionals
- Social workers and caregivers
- Researchers and academics focusing on aging studies
- Representatives from retirement communities and assisted living facilities
- Policy-makers and advocates for seniors
Whether you are a seasoned professional or new to the field, the Aging Well Conference offers valuable insights, educational opportunities, and a chance to stay updated on the latest trends and best practices in aging care.
Join us at the University of Wisconsin-Parkside for this momentous event, and together, let's continue the mission of promoting wellness and well-being among the aging population.

- Type: Online, Self-Paced
- Start Date: Open Enrollment
- Cost: $2,595
- Includes: Course Materials and Certificate
The Medical Interpreter training course prepares you to work in hospitals, medical offices and in any healthcare environment where a Spanish interpreter is needed. In addition, the Medical Interpreter training course prepares you to sit in any of the Medical Interpreting examinations available in the country. This course is language-specific – Spanish/English.
Prerequisites: You must speak English and Spanish fluently.
Nestor Wagner
Nestor Wagner is a certified Court and Medical Interpreter who has been teaching interpreting courses since 1990. He has the highest pass rate of certified court interpreters in the nation. He has published several books in the interpreting community. Mr. Wagner is involved in the examination process for Immigration Interpreters and Analytical Linguists. He participates as a speaker in national and international conferences on Criminal, Civil, and Immigration Court terminology, advanced interpreting skills, and localization in the transfer of legal and non-legal terminology. Mr. Wagner holds a Master's degree from the University of Washington.
What you will learn
- Develop best practice interpreting techniques - simultaneous, consecutive, and sight translation
- Learn medical terminology in both Spanish and English and the corresponding transfer into the opposite language
- Understand protocol when interpreting for a Spanish-speaking patient
- Master the code of ethics of the medical interpreter
- Study the necessary material to sit in any Spanish Medical Interpreter examination
- Develop professionalism, accuracy, and a mastery of cross-cultural differences
Syllabus
- Introduction to Medical Interpretation I
- Medical Vocabulary – The Human Body
- Pre-anesthesia record form
- Medical Vocabulary – System and Senses
- Refusal to permit blood transfusion
- Medical Vocabulary – Signs and Symptoms
- Medical Condition form
- Intravenous Contrast Injection Consent
- Medical Vocabulary - Facilities and Staff
- Discharge Instructions
- Colloquialism
- Medical Vocabulary - Treatment Procedures, Instruments, Supplies and Medications
- Industrial Accidents - Workers' Compensation
- Medical Vocabulary - Pregnancy and Delivery
- Simultaneous Techniques
- Consecutive Techniques
- Interpreting Laboratory Practices
- Introduction to Medical Interpretation II
- Medical Vocabulary - Pediatric/Neonatal Care
- Medical Vocabulary - Family Planning
- Interpreting for Hospitals – Parents' Rights & Responsibilities
- Medical Vocabulary - Communicable Diseases
- Interpreting for Hospitals - Taking Care of Mom
- Interpreting for Hospitals - The "Baby Blues"
- Medical Vocabulary - Sexually Transmitted Diseases
- Interpreting for Hospitals - Consent for Cath Lab Procedure
- Medical Vocabulary - Dental Health
- Interpreting for Hospitals - Environmental History Form for Pediatric Asthma Patient
- Medical Vocabulary - Substance Abuse
- Interpreting for Hospitals - OSHA Required
- Idiomatic Expressions - English into Spanish
- Interpreting for Hospitals - Adult History Form
- Interpreting for Hospitals - Authorization for Use or Disclosure of Imaging Information
- Legal Terminology used in Medical Matters
- Interpreting for Hospitals - Advance Directive
- Interpreting Laboratory Practices
- Sight Translation for Medical Interpreters
- Principles of localization
- Re-structuring techniques
- Principles of reversibility and non-reversibility of Medical terms
- Interferences – Filtering syntactical and grammatical interferences
- Style in the delivery
- Exam taking techniques - Objective versus subjective grading
- Transferring of low, regular and high register documents into the opposite language
- Stability in the transfer
- Interpreting Laboratory Practices
Prerequisites:
You must speak English and Spanish fluently. There is no requirement regarding formal education in either Spanish or English. However, you must be able to speak English and Spanish without any hesitations.
You should be familiar with using a personal computer, mouse, and keyboard. You should be comfortable in a Windows or Mac environment, and have the ability to launch and close activities.
Requirements
Requirements:
- Hardware Requirements:
- This course can be taken on either a PC or Mac.
- Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Other:
- Email capabilities and access to a personal email account.
- Type: Online, Self-Paced
- Start Date: Open Enrollment
- Cost: $3,195.00
- Includes: Instructional materials and Certificate
Spanish is the most spoken non-English language in the U.S., sparking the need for professional interpreters. If you're bilingual in both English and Spanish, you can use your fluency to help others communicate. As a professional interpreter, you can assist those in vulnerable situations, such as refugees and immigrants, acting as their communication bridge. This comprehensive bundle of courses will prepare you for a rewarding career as a professional English-Spanish interpreter. Not only will you master interpretation, you will also learn to interpret in a medical setting and be prepared to sit for your state's medical interpreter certification exam.
Prerequisites: You must speak English and Spanish fluently.
Rocío Txabarriaga
Rocío Txabarriaga, MA is vice president of Content Development and co-founder of the Virginia Institute of Interpreting. She is responsible for course planning, development, validation, and maintenance. Ms. Txabarriaga has over 20 years of experience in language services and international business management ranging from independent consulting to senior executive positions, and business ownership. Her extensive experience spans operations, ISO-quality processes, interpreter recruiting and training, qualitative and quantitative research and analysis, as well as in-depth involvement with several language technology platforms. Ms. Txabarriaga has several degrees, including a master's degree from Monterey Institute of International Studies, has earned many certificates, and speaks five languages fluently. Ms. Txabarriaga is also a NASBITE-Certified Global Business Professional and an accomplished writer and public speaker.
Nestor Wagner
Nestor Wagner is a certified Court and Medical Interpreter who has been teaching interpreting courses since 1990. He has the highest pass rate of certified court interpreters in the nation. He has published several books in the interpreting community. Mr. Wagner is involved in the examination process for Immigration Interpreters and Analytical Linguists. He participates as speakers in national and international conferences on Criminal, Civil and Immigration Court terminology, advanced interpreting skills, and localization in the transfer of legal and non-legal terminology. Mr. Wagner holds a Master degree from the University of Washington.
What you will learn
- Learn how to transfer information in multicultural situations
- Develop interpreting-specific skills such as short-term memory retention, shadowing, note-taking, sight-translation, consecutive interpreting, and more
- Develop best practice interpreting techniques – simultaneous, consecutive, and sight translation
- Understand protocol when interpreting for a Spanish-speaking patient
- Master the code of ethics of the medical interpreter
- Understand all material tested in a Spanish Medical Interpreter exam
Syllabus
- Professional Interpreter
- Introduction
- Learning Styles Assessment Exercise
- Basic Concepts of Language Interpreting
- Basic Concepts: What is language interpreting? What is language translation?
- Contrasting the interpretation and translation tasks
- Translation and adaptation: Localization and transcreation
- What does it take to become a professional interpreter?
- Certificate vs. Certification vs. Professional Licensure
- Where do interpreters work?
- Message delivery: The techniques
- Consecutive interpreting video demonstration
- Sight translation video demonstration
- Review Questions
- On-Site interpreting
- Remote and Telephonic Interpretation
- Telephonic interpreting, continued
- Video remote interpreting and video relay interpreting
- Sight translation
- Vocabulary Game
- Review Questions
- The Evolution of Interpreting in the Community
- The Evolution of Interpreting in the Community: Steps Toward Professional Recognition
- The Evolution of Interpreting in the Community: Professional Associations
- Public Services Interpreting Drivers
- Standards Guiding the Interpreting Profession
- Associations: Why are they important?
- Module 1 Self-assessment
- Resources
- Module Feedback
- Interpreting Skills and Techniques
- Preparing yourself for this module
- Active listening
- Active listening: Suspending yourself
- Emotions and Culture
- Level of Interest and Objectivity
- Capacity to Concentrate
- Who you are influences greatly the way you listen and communicate
- Listening Exercises: Introduction
- Shadowing: Introduction
- Short-Term Memory Retention: Visual
- Short-Term Memory Retention: Auditory
- Note-Taking
- Sight Translation: Introduction
- Putting It All Together: Interpreting
- Module Vocabulary Game
- Module 2 Self-Assessment
- Resources
- Module Feedback
- Ethics and standards: Expected professional behavior
- What are Professional Standards?
- The Interpreter's Professional Profile
- Accuracy
- Acting Ethically and Honestly
- Confidentiality
- Competence
- Neutrality
- Reliability
- Respect for the Profession
- Role Preservation
- Scenarios and Exercises
- Resources
- Module 3 Self-Assessment
- Module Feedback
- The Business of Interpreting
- Basic public services interpreting market concepts
- The Supply
- The Demand
- Working as a freelance interpreter
- Interview video
- Working as a Full-time Interpreter
- Interview video
- Building a Resume
- Formatting a resume
- Resume Sample
- Writing a Cover Letter
- Joining professional associations
- Joining online professional directories
- Continued Education
- Resources
- Module Feedback
- Medical Interpreter
- Introduction to Medical Interpretation I
- Medical Vocabulary – The Human Body
- Pre-anesthesia record form
- Medical Vocabulary – System and Senses
- Refusal to permit blood transfusion
- Medical Vocabulary – Signs and Symptoms
- Medical Condition form
- Intravenous Contrast Injection Consent
- Medical Vocabulary - Facilities and Staff
- Discharge Instructions
- Colloquialism
- Medical Vocabulary - Treatment Procedures, Instruments, Supplies and Medications
- Industrial Accidents - Workers' Compensation
- Medical Vocabulary - Pregnancy and Delivery
- Simultaneous Techniques
- Consecutive Techniques
- Interpreting Laboratory Practices
- Introduction to Medical Interpretation II
- Medical Vocabulary - Pediatric/Neonatal Care
- Medical Vocabulary - Family Planning
- Interpreting for Hospitals – Parents' Rights & Responsibilities
- Medical Vocabulary - Communicable Diseases
- Interpreting for Hospitals - Taking Care of Mom
- Interpreting for Hospitals - The "Baby Blues"
- Medical Vocabulary - Sexually Transmitted Diseases
- Interpreting for Hospitals - Consent for Cath Lab Procedure
- Medical Vocabulary - Dental Health
- Interpreting for Hospitals - Environmental History Form for Pediatric Asthma Patient
- Medical Vocabulary - Substance Abuse
- Interpreting for Hospitals - OSHA Required
- Idiomatic Expressions - English into Spanish
- Interpreting for Hospitals - Adult History Form
- Interpreting for Hospitals - Authorization for Use or Disclosure of Imaging Information
- Legal Terminology used in Medical Matters
- Interpreting for Hospitals - Advance Directive
- Interpreting Laboratory Practices
- Sight Translation for Medical Interpreters
- Principles of localization
- Re-structuring techniques
- Principles of reversibility and non-reversibility of Medical terms
- Interferences – Filtering syntactical and grammatical interferences
- Style in the delivery
- Exam taking techniques - Objective versus subjective grading
- Transferring of low, regular and high register documents into the opposite language
- Stability in the transfer
- Interpreting Laboratory Practices
- Introduction to Medical Interpretation I
How you will benefit
- Have your professional profile listed in an employer-searchable directory
- Use your skill set to help a growing number of people in need of interpretation services
- Be prepared to start a career as a public services interpreter or medical interpreter
- Become ready to successfully take the medical interpreter certification exam
- Use your understanding of medical terminology in both Spanish and English to improve your marketability
Requirements
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
- Headphones or speakers.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Prerequisites:
You must be fluent in both English and Spanish prior to enrolling in this course.
CEU Information by Profession
Wisconsin Licensed Social Workers: Our programs qualify as continuing education offered by an accredited university.
Wisconsin Licensed Marriage and Family Therapists: Our programs qualify as continuing education offered by an accredited university.
Wisconsin Licensed Professional Counselors: Our programs qualify as continuing education offered by an accredited university.
Wisconsin Substance Abuse Counselors: Programs qualify as continuing education courses consisting of relevant subject matter taught by qualified presenters.
Wisconsin Department of Public Instruction: Programs from the University of Wisconsin campuses may qualify towards your Professional Development Plans (PDPs).
Other Professions: Contact your professional board or organization for specific continuing education requirements.
The University of Wisconsin-Parkside is committed to providing access, equal opportunity, and reasonable accommodation in its services, program activities, education, and employment for individuals with disabilities. To request disability accommodations, contact Professional and Continuing Education at least eight weeks in advance at: 262-595-3340 (V), 262-595-2513 (FAX), or email continuing.ed@uwp.edu.
PROFESSIONAL AND
CONTINUING EDUCATION
Mon-Fri | 8 am-4:30 pm
Kenosha, WI 53144