Leadership and Supervisory

Instructor(s)

Kelly Murphy, MBA, PHR, SHRM-CP is a SHRM-certified HR leader with more than 18 years of experience guiding organizations through both big-picture strategy and the day-to-day realities of effective HR. She has supported teams across construction, technology, legal, and global logistics - industries where clear processes, smart decisions, and steady leadership matter.

Throughout her career, Kelly has led full HR rebuilds, corrected compliance gaps, supported leaders through sensitive employee issues, and created systems that help businesses run smoothly and confidently. She’s known for blending strategic direction with practical execution, meeting teams where they are, and helping them build HR foundations that actually work.

As a SHRM instructor, Kelly focuses on making HR concepts understandable, applicable, and connected to real workplace challenges. Her goal is simple: help HR professionals feel confident, prepared, and ready to use what they learn -not just for the exam, but in their careers.

Objectives

SHRM certification is more than a great choice for HR professionals who want to increase their knowledge, advance their skills, and earn recognition from the global HR community.  SHRM certification benefits your entire organization.

1. It demonstrates that your HR professionals have mastered the application of HR technical and behavioral competencies.
2. Certification prepares your HR staff to assume greater leadership roles and contribute to the strategic direction of your organization.
3. Exam preparation helps HR professionals bring new ideas to your organization that will help drive success.
4. It helps create a common language that optimizes consistency and effectiveness when facing matters related to human resources.
5. Certification exams cover the global SHRM BASK ensuring that your certification is relevant worldwide in today's global economy.

Need 5 more reasons?
SHRM shares its top five benefits to employers. Watch the video.

Reviews

"The SHRM-CP/SHRM-SCP Certification Exam Prep Course was extremely helpful in preparation for the exam. The instructor did a great job in teaching you how to “unpack” the questions to really understand what SHRM is looking for, resulting in correct answers. The exam is difficult, and I don’t think I could have passed it without taking the prep course." - Kelly Schmitz, SHRM-SCP - Dordeck Building Solutions, attended Spring 2024

"When I initially signed up for the SHRM prep course, I wasn't sure what to expect. I heard the test was difficult and that a lot of studying was required. This turned out to be absolutely correct, and the best way to study is through UW-Parkside's SHRM prep course. The professor, Sheronda Glass was more than well versed in the HR field and her style of teaching really helped me understand the material I was studying and eased my anxiety about retaining it, despite having 4 books of information to go through. Professor Glass always encouraged questions and discussion and was very motivational to me and all the other students in class that were nervous about learning all the information over the course of 3 months. I highly recommend this course to anyone who wants to become certified in SHRM whether it's CP or SCP." - Alex Clark, SHRM-CP attended Spring 2024

"This SHRM prep course was extremely helpful. Dr. Glass was very knowledgeable and related the topics to her real-world experiences. This class definitely helped me digest the material I was reading. Dr. Glass also broke down the practice problems in a way I could understand to help me find the best answer and solution. I would highly recommend taking this class if you plan on pursuing the SHRM-CP or SHRM-SCP Certification." - Bethany Rennock, SHRM-CP - Northwestern Mutual, attended Spring 2023 session

"Dr. Glass was a pleasure to learn from and really listened to the needs of the students. All practice exam answers were explained, we went backwards or forwards when necessary, and still managed to laugh a lot! Highly recommended." - Katie Dorece, SHRM-CP - Guaranteed Rate, attended Spring 2021

"Three excellent things came from this course: (1) Excellent material, the course provided accurate material to help study for the exam. (2) Excellent educator, Dr. Glass did an amazing job helping us understand how to read and interpret the questions. (3) Excellent people, the people that I met throughout the course provide an amazing network to assist with studying and future connections." -Michael Tinholt, SHRM-CP - Uline, attended Spring 2021 session

FAQ

Who is this prep course designed for?
Even if you are eligible to sit for the SHRM-SCP exam, you may still choose to pursue the SHRM-CP. This credential is designed for HR professionals who are engaged primarily in operational roles—implementing policies, serving as the HR point of contact for staff and stakeholders, and/or performing day-to-day HR functions. If this is your focus, the SHRM-CP is likely your best option.

The SHRM-SCP certification is designed for HR professionals at a senior level who operate primarily in a strategic role—developing policies and strategies, overseeing the execution of HR operations, analyzing performance metrics, and/or contributing to the alignment of HR strategies to organizational goals.

Are there any software requirements?
For those attending virtually, a solid internet connection and computer compatibility with Zoom are required. If you need assistance in determining your setup, please reach out to us!

Instructor(s)

Speakers:

• Olga Imas, Ph.D.
• Samantha Jacques, Ph.D., FACHE, AAMIR
• Kyle Munn
• Aaron Pritz

Objectives

Learning Objectives:

After completing the program, you will be able to:

• Identify common cybersecurity risks associated with AI-integrated medical devices
• Understand regulatory expectations (e.g., FDA premarket guidance on cybersecurity)
• Apply strategies to design, implement, and monitor secure medical devices
• Analyze case studies of A.I.-related vulnerabilities and response plans
• Prepare for emerging cybersecurity threats in digital healthcare systems

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• Biomedical engineers and medical device developers
• Healthcare IT and cybersecurity professionals
• Regulatory compliance officers
• A.I. and data science professionals working in healthcare
• Hospital administrators and clinical leadership
• Startups and innovators in medtech or health A.I.

Instructor(s)

Patrik Neuwirth, MSOE Adjunct Trainer

Objectives

What You’ll Learn:

• Fundamentals of chatbot set up and deployment
• Techniques for automating customer interactions
• Strategies for delivering personalized recommendations
• Real-world applications of A.I. in customer service

Who Should Attend:

• Customer success professionals seeking to apply A.I. for improved engagement and efficiency.
• Job seekers and career changers targeting roles in support, CX, or digital service delivery.

Reviews

FAQ

This is an online asynchronous workshop conducted via Canvas that can be completed anytime between February 16, 2026 and April 30, 2026. 

At the end of this workshop, you are eligible to earn a digital badge, which you can then display on your LinkedIn profile, by completing and passing an assessment.

Instructor(s)

Coming Soon!

Objectives

What You’ll Learn:

• Automating recruitment workflows
• Enhancing candidate selection with A.I.
• Using A.I. for employee training and development
• Real-world HR applications of A.I.

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• HR professionals seeking flexible, career-relevant training in A.I.-driven talent management.
• Job seekers and transitioning professionals looking to build in-demand skills for modern HR roles.

Earn a Digital Badge

At the end of this workshop, you are eligible to earn a digital badge, which you can then display on your LinkedIn profile, by completing and passing an assessment.

Instructor(s)

Colin Guest, MSOE Adjunct Trainer

Objectives

What You’ll Learn:

• Predictive analytics for consumer behavior
• Personalization in marketing campaigns
• A.I.-driven pricing strategies
• Lead generation and qualification tools
• A.I.-powered insights to boost deal conversion

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• Sales and marketing professionals aiming to integrate A.I. into their workflows.
• Job seekers and career changers pursuing roles in digital marketing, sales strategy, or customer analytics.

Earn a Digital Badge

At the end of this workshop, you are eligible to earn a digital badge, which you can then display on your LinkedIn profile, by completing and passing an assessment.

Instructor(s)

Ed Vocke, MSOE Adjunct Trainer

Objectives

What You’ll Learn:

• Automating IT workflows with A.I.
• Infrastructure optimization techniques
• Personalizing user experiences
• Enhancing IT support and efficiency

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• IT professionals looking to integrate A.I. into operational workflows.
• Job seekers or transitioning workers reskilling for roles in IT support, systems management, or DevOps.

Earn a Digital Badge

At the end of this workshop, you are eligible to earn a digital badge, which you can then display on your LinkedIn profile, by completing and passing an assessment.

Instructor(s)

Katie Grillaert, MSOE Adjunct Trainer

Objectives

What You’ll Learn:

• A.I. for threat detection and prevention
• Automating incident response
• Vulnerability management with A.I.
• Enhancing cybersecurity accuracy and efficiency

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• Cybersecurity and IT professionals seeking to apply A.I. in threat management and response.
• Job seekers and displaced workers entering the high-demand field of cybersecurity.

Earn a Digital Badge

At the end of this workshop, you are eligible to earn a digital badge, which you can then display on your LinkedIn profile, by completing and passing an assessment.

Instructor(s)

Objectives

What You’ll Learn:

• Automating routine accounting processes
• Fraud detection with A.I.
• Financial forecasting and analysis
• A.I.-driven decision support tools

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• Accounting and finance professionals looking to modernize their skillset with A.I. tools.
• Job seekers and transitioning professionals preparing for roles in financial analysis and operations.

Earn a Digital Badge

At the end of this workshop, you are eligible to earn a digital badge, which you can then display on your LinkedIn profile, by completing and passing an assessment.

Instructor(s)

Andrew McAninch

Objectives

Learning Objectives:

After completing the program, you will be able to:

• Describe the basic components of modern A.I. technologies and how those components create unique applications and risks.
• Identify key ethical inquiries surrounding machine learning technologies, emphasizing the unique considerations of generative A.I. models.
• Assess the ethical complexities and potential pitfalls of A.I. technologies within the context of professional environments, including engineering, business, and beyond.
• Articulate and apply ethical principles to proactively address ethical concerns and challenges in professional practice related to A.I. implementation.

Reviews

FAQ

Who Should Attend:

• Professionals across industries at any stage of their careers including:
  • Entry Level Professionals
  • Leaders
  • Decision makers at the highest levels
  • Individuals interested in learning about the topic
• This program meets the PDH Ethics requirement for Professional Engineers

Instructor(s)

Alexander Pezewski

Objectives

After completing the program, you will be able to:

• Understand fundamental programming concepts such as variables, data types, operators, and control structures
• Write, compile, and execute simple Java programs using an integrated development environment (IDE)
• Apply conditional logic (if/else) and loops (for, while) to solve basic programming problems
• Implement basic input and output operations in Java programs
• Debug and troubleshoot common syntax and logic errors in beginner-level code

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• Data analysts
• Project managers
• Marketing specialists
• IT Professionals
• IT support
• Content creators interested in automating tasks
• Individuals with little to no prior programming experience looking to start their coding journey

The program will be held on MSOE's campus in downtown Milwaukee. The exact location will be emailed closer to the program start date.

Note: To continue your Java Programming learning, this workshop leads into the Java Programming: Designing Clearer Reusable Code workshop on April 15th. Register for both programs and receive a 25% discount.

Instructor(s)

Alexander Pezewski

Objectives

After completing the program, you will be able to:

• Define and use methods to structure code for readability and reusability
• Demonstrate an introductory understanding of object-oriented programming (OOP) by creating and working with simple classes and objects
• Apply procedural skills from Session 1 to build a small, cohesive Java program that incorporates methods and simple objects

Reviews

This is a brand new offering!

FAQ

Who Should Attend:

• Data analysts
• Project managers
• Marketing specialists
• IT Professionals
• IT support
• Content creators interested in automating tasks
• Individuals with little to no prior programming experience looking to start their coding journey

The program will be held on MSOE's campus in downtown Milwaukee. Exact location will be emailed closer to the program start date.

This workshop builds on skills learned in Java Programming: Core Concepts, Loops, and Basic Operations, on April 1, 2026. While completion of Java Programming: Core Concepts, Loops, and Basic Operations is encouraged to ensure familiarity with core concepts, it is not required. A 25% discount is available if you register for both programs.

Instructor(s)

SPEAKER

CHRISTOPHER WEBER, PH.D.
Senior Director, Global Science Initiatives 
Alzheimer’s Association

Christopher Weber, Ph.D., Senior Director, Global Science Initiatives, oversees efforts to advance the scientific agenda of the Alzheimer’s Association®, a global leader in advancing Alzheimer’s research. With over 20 years of clinical research experience, Dr. Weber is responsible for communicating the global research landscape of Alzheimer’s and dementia, including the breadth and reach of the Association’s research programs, and the critical need for increased research funding from the public and private sectors.

Objectives

Reviews

FAQ

Instructor(s)

Sheronda Glass:  Sheronda Glass has worked for the University of Wisconsin-Parkside since 2016 and is currently the Assistant Vice Chancellor of Human Resources and Employee Engagement. She is a human resources executive with 25+ years of HR experience having worked in a variety of industries, including healthcare, consumer products/manufacturing, and most recently, K-12 education. She has extensive experience in the areas of HR strategic planning, conflict resolution, performance management, labor relations, and diversity management. She has also worked as a consultant for over six years, consulting in both for-profit and non-profit organizations. She is a certified trainer/facilitator in the areas of conflict resolution, emotional intelligence, performance management, and cultural competency.  

Sheronda received her Ph.D. in Business Management with a specialization in Human Resources from Capella University. She has taught human resources courses including Performance Management, and Introduction to Human Resources Management, and currently teaches Essential Personal Skills for Project Management and Staffing Organizations. She has also achieved the Professional in Human Resources certification awarded by the Society for Human Resources Management and the HR Certification Institute. She is a facilitator for the prep course for SHRM professional certifications and SHRM Essentials for non-HR managers. She is the recipient of the 2018 Milwaukee Business Journal HR Award and the UW System 2019 Outstanding Women of Color in Education Award. 

Jordania Leon-Jordan: Ms. Leon-Jordan received her bachelor's degree from UW-Stevens-Point and her master's degree in Business Administration from UW-Parkside. Ms. Leon-Jordan is a certified project management professional (PMP), teaches project management for the College of Business, Economics and Computing (CBEC), and leads UW-Parkside's IT strategic planning efforts.

As the CIO, Ms. Leon-Jordan serves as the head of the Campus Technology Services (CTS) department reporting directly to the Provost.

Ms. Leon-Jordan's responsibilities include overseeing the Applications Development, Client Services, Desktop Support, Networking, and Web Management teams; developing and communicating the vision and strategic technology goals supportive of all University entities engaged in the deployment and use of information technology; actively participating in and providing leadership in UW System and statewide information technology needs, among others.

Objectives

This certificate uses projects to simulate the types of experiences you might face in the workplace. This applied learning format ensures that you master the key concepts in action, and it prepares you with a portfolio of work that prospective employers will find valuable. 

Throughout this certificate, you will learn the skills needed to manage a project from conception to close.

• PMGT 315X: A System for Value Delivery
  • You’ll explore a system of value delivery and how projects operate within a system to produce value for organizations and their stakeholders. You’ll also learn to recognize value delivery components and how these components work together to deliver value that is aligned with an organization’s strategy.
• PMGT 316X: Principles of Project Management
  • Master the foundational principles of project management as they relate to strategy, decision-making, and problem-solving. You’ll also apply these principles (as well as ethical principles) to a case study, where you’ll have to consider several factors including the organization, project, deliverables, project team, stakeholders, and more.
• PMGT 317X: Stakeholder and Team Project Performance Domains
  • Gain an understanding of the Stakeholder and Team domains and the essential interpersonal, leadership, and critical thinking skills necessary to achieve desired project outcomes. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
• PMGT 318X: Development Approach and Life Cycle Project Performance Domain
  • This course will explore the Development Approach & Life Cycle Performance Domain. Students will be introduced to activities and functions associated with the development approach, cadence, and life cycle phases of the project. Assessments will evaluate students’ understanding to assess project deliverables to determine the most appropriate development approach such as a predictive, adaptive, or hybrid approach, and the ability to develop the appropriate life cycle for a project.
• PMGT 319X: Planning Performance Domain
  • This course covers the Planning domain. You’ll learn the activities and functions associated with the initial, ongoing, and evolving organization and coordination necessary to deliver project deliverables and outcomes. Moreover, you’ll determine the delivery, estimating, and scheduling methods for a project and create plans for communication, resource procurement, change management, and measuring project success. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
• PMGT 320X: Project Performance Domains
  • This course covers two domains: Work and Delivery. You’ll be introduced to the activities and functions associated with establishing project processes, managing physical resources, and fostering a learning environment. You’ll also learn ways to ensure that the scope and quality of a project are achieved. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
• PMGT 321X: Measurement and Uncertainty Project Performance Domains
  • Learn how to assess and maintain project performance throughout the life of a project and, importantly, how to assess and manage uncertainty and risk. This course is one in a series that will look at the Project Management Institute’s eight project performance domains.
• PMGT 322X: Tailoring
  • Project management professionals deliberately adapt projects throughout their life cycles to make them more suitable for a given environment or type of work. In this course, you’ll learn about tailoring, the four parts of the tailoring process, and how to select and adjust project factors to ensure value for an organization.
• PMGT 323X: Models, Methods and Artifacts
  • Various models, methods, and artifacts are used in project management to achieve success. In this course, you’ll examine how leadership, communication, motivation, change, complexity, team development, and other models are applied in project management, as well as about common methods and artifacts for achieving specific goals within a project life cycle.
• PMGT 324X: Agile Framework
  • Gain an understanding of the agile framework—its tools, situational guidelines, and various approaches—to successfully achieve the expected outcomes of any project. If you’re new to project management, you’ll be introduced to the agile approach and how it can be adapted to fit any project. For experienced project managers, you’ll learn how to integrate agile values and principles with approaches you might already be familiar with, like waterfall.

Reviews

"I wanted to let you know that doing the project management certificate has really paid off for me.  I was able to frame my existing skills in new ways, and think outside the box when it came to what I might want to pursue.

I am starting a 1/2 time position, which will still allow me to continue my singing career, through the UW extension program.  I'll be working as a regional coordinator for a grant funded farmer's market project.  I'm really excited for this new experience and feel like my confidence in applying for the position came in a large part from doing the project management certificate." - Emily Fons

FAQ

Competency-based education explained

Simply put: In competency-based education, it’s about what you know and are able to do, not how long it takes you to master the course materials.

In the traditional higher education model, you must spend a fixed amount of time in the classroom – usually fifteen week semesters – regardless if you know the material and want to move ahead, or if you don’t quite grasp it and needed extra time. We believe that not all student learning can – or should – fit within a rigid timetable.

Competency-based education turns that traditional model on its head. Your progress through your coursework is based on your ability to prove you have mastered competencies—the skills, abilities, and knowledge required in an area of study. You do this by passing assessments after you’ve reviewed the learning resources. However long it takes you to master the material is unique to you.

What are the benefits of competency-based education?

By focusing on what you know rather than how much time you spend learning, competency-based education puts you in control of your education like never before. Instead of working at an instructor’s pace, you can use your existing knowledge to work at your own pace. You prove mastery of competencies whenever you’re ready to do so.

The idea is especially appealing for the millions of American adults with busy schedules who already have significant knowledge or even some college credits, but no degree. Many of our students tell us that the flexibility provided by UW Flexible Option programs allowed them to finally complete their degree and fulfill a lifelong personal goal.

The competency-based UW Flexible Option is:

• 100% Online. Complete your coursework from your living room, a coffee shop, or the office. The only time you need to come to campus is to walk in the graduation ceremony when you finish!
• Flexible. No scheduled log-on times, no commutes. The UW Flexible Option lets you start any month and work toward your degree on your own time. Want to take breaks in between courses? Go for it. Your coursework won’t get in the way of the rest of your busy life.
• At Your Own Pace. Take assessments whenever you are ready. As soon as you prove mastery, you receive credit and can move on, without having to wait for the next lesson or semester. Move quickly through material you know or take more time if you need it.
• Accredited. The UW Flexible Option builds on the University of Wisconsin System’s reputation for quality and innovation. All UW Flexible Option programs are accredited and are built by the same faculty who teach on UW System campuses.
• Supportive. The programs are at your own pace, but you’re not alone. Receive personalized advising from a Success Coach who is there from when you start the program through your graduation. They help make sure you have the resources to be best setup for success.
• Affordable. Instead of paying by course or by credit, the UW Flexible Option lets you pay a flat rate for a subscription period. If you are highly motivated and have significant experience related to your degree, you may be able to accelerate your progress and shorten your time to graduation. This structure saves you time and money.

Is competency-based education right for you?

Although competency-based education offers returning adult learners like yourself a real opportunity to earn professional skills while balancing work and family, this innovative model is not for everyone. But if you are the right kind of student—experienced, self-directed, and motivated to succeed—then the competency-based UW Flexible Option may be just the right fit.

Additional Notes: Earning the non-credit Agile Project Management certificate is a great choice for someone with a bachelor’s degree—or higher—seeking professional development and is not interested in earning additional academic credits. With fixed start and end points, this non-credit certificate gives you 24 weeks to complete the program, so plan your start date at a time that works best for you.

This program has a one-time tuition cost of $1,995.00, which covers the full 24 week program.

Still unsure if this is the best option for you? Call one of our advisers at 608-800-6762, they are happy to answer any questions.

Objectives

Topics covered in the course:

• Managing Real World Projects
• Project Management Team Leadership
• Ethics for Project Managers
• Emotional Intelligence for Project Managers
• Effectively Managing Project Stakeholders
• Integrating Agile into a Waterfall Environment

Download the complete syllabus with learning outcomes here.

Courses Included in this Certificate

• Managing Real World Projects
• Ethics for Project Managers
• Emotional Intelligence for Project Managers
• Effectively Managing Project Stakeholders
• Project Management Team Leadership
• Integrating Agile Into a Waterfall Environment
• Project Management Introduction Course (ACE CREDIT®)
• Project Management Final Exam (ACE CREDIT®)

Reviews

All project managers should participate in this course. - Lucky C.

The course was very insightful and educative. Learnt a whole lot about project management. - Diana D.

I found the course very complete and very well explained. - Diego Armando R.

This was a great training to learn about PM tools, processes, and how to be a successful PM. I appreciated the whys behind which tools to use and when, why they are important, how to use them. I would recommend this training to someone who wants to improve their PM knowledge. - Breanna M.

I thoroughly enjoyed this course. It was engaging and easy to follow with interesting feedback from the professionals. I refreshed my past knowledge on ethics and learned some new things. Thank you. - Gordana A. 

FAQ

• This course has been evaluated by The American Council on Education's College Credit Recommendation Service (ACE CREDIT®) with a recommendation of 3 credits, lower division, in project management or fundamentals of project management.

• A student's grade in the course will be based on their performance on a final, cumulative exam. The final exam is composed of 50 multiple-choice questions. Students will have 2 hours to complete the exam. The exam is proctored. For more information, please see the syllabus.

• If students do not earn a passing score of 70% on their first attempt, they will have the opportunity to take the exam 1 additional time (2 total attempts). Students must wait 24 hours between exam retakes. A passing score of 70% of above is required to request college credit for this certificate.

• Estimated Time to Complete: 44 hours

• Access Time: 730 days

• Rating: 98%

CREDITS EARNED IN THIS COURSE INCLUDE: 

• 4.1 IACET CEUs
• 37 SHRM PDCs
• 44 ATD CI Credits
• 41 PMI PDUs
• 16.5 Ways of Working PDUs
• 18 Power Skills PDUs
• 6.5 Business Acumen PDUs
• 37 HRCI Credits
• 3 ACE Credits

KEY FEATURES

• Mobile-friendly
• Audio-enabled
• Badge and credit-awarding
• Real-world case studies
• Fully accessible
• Expert-supported
• Games & Flashcards
• Video content

Objectives

Courses Included in this Certificate

• Leaders and Work-Life Balance
• Leading and Managing Change
• Leading Teams
• Introduction to Leadership
• Body Language for Leaders

Reviews

"This was an excellent course in both content and delivery. I found it easy to use, challenging but not overwhelming."

"This course helped me to understand better what kind of impact I can have in a leadership position in personal life, and how to face this impact in order to keep a work/life balance. I strongly recommend this course to be faced by as many people as possible, because it helps a lot in introspection."

"The course was both educational and therapeutic. I've learned tips on how to be a leader that has awareness to the emotional well-being of employees. It has enhanced my emotional intelligence, to be able to help others and bring self-awareness on areas I can approve to increase my quality of work/life balance."

FAQ

What are the minimum technical requirements?
Software:

• Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
• The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )

Web Browser:

• An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
• Cookies must be enabled
• JavaScript must be enabled
• Reliable internet connection:
• Broadband cable or highspeed DSL is recommended for optimal experience.

Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.

What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.

How do I contact technical support?
To report technical issues please email us at support@mindedge.com.

Objectives

Learning Outcomes

• Explain what makes a good business leader

• Distinguish between different leadership styles, and explain the advantages of each

• Explain the importance of communication in successful leadership

• Distinguish between leadership and formal authority

• Lead teams effectively

• Recognize the importance of leadership in managing organizational change

• Outline a strategy for leading virtual workers

• Strengthen your own leadership skills

• Identify employees with leadership potential

• Groom employees for future leadership roles

• Articulate the need for succession planning

• Explain the role of leadership in shaping an organization's culture

Reviews

"The 'Becoming a Better Leader' course is fantastic. I took the course as part of a leadership certificate program. However, as an educator, the course will challenge me to take on a more positive, effective leadership role in school. It has improved my skill set and given me ideas that I can apply in an educational setting, as well as in my personal life."

FAQ

What are the minimum technical requirements?
Software:

• Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
• The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )

Web Browser:

• An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
• Cookies must be enabled
• JavaScript must be enabled
• Reliable internet connection:
• Broadband cable or highspeed DSL is recommended for optimal experience.

Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.

What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.

How do I contact technical support?
To report technical issues please email us at support@mindedge.com.

Objectives

Learning Outcomes

• Identify key traits of leadership
• Explain how remote environments affect leaders and those they oversee
• Develop strategies for confronting the challenges of remote work
• Address pitfalls often encountered in remote environments
• Foster better interaction and understanding among teams

FAQ

What are the minimum technical requirements?
Software:

• Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
• The latest Adobe Reader/Acrobat Reader ( free download available at https://get.adobe.com/reader/ )

Web Browser:

• An updated version of one of the major modern browsers: Chrome, Edge, Firefox, Safari, or Internet Explorer 11
• Cookies must be enabled
• JavaScript must be enabled
• Reliable internet connection:
• Broadband cable or highspeed DSL is recommended for optimal experience.

Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.

What is your refund policy?
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.

How do I contact technical support?
To report technical issues please email us at support@mindedge.com.