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Workforce and Career Training

In a rapidly changing job market, do you have the right skills to adapt and compete in today's workforce? UW-Parkside’s Professional and Continuing Education works with local partners to provide resources as well as inclusive and equitable educational opportunities for learners in our communities and for our industry partners to support career growth and foster lifelong learning. 

In-Demand Career Training

Microsoft Office Master 2019 Certification Training (Vouchers Included)
Microsoft Office Master 2019 Certification Training (Vouchers Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 6 Months to Complete
  • Cost: $2095
  • Includes: Vouchers

While proficiency in Microsoft Office is essential in most professional settings, earning a Microsoft Office Master certification signifies that you have "the deepest level of skills" needed to use the Office suite.

The Microsoft Office Master 2019/365 Certification Training course will teach you how to use the Microsoft Office 2019/365 suite at an advanced level. You will build your expertise through hands-on exercises, in-depth course material, and supplemental video demonstrations. You will also prepare for the certification exams for Word, Excel, PowerPoint, and Outlook. As you prepare for each exam, you will test your skills at regular intervals with quizzes and exams.

By course completion, you will be fully prepared to take the MO-201 (Excel), MO-101 (Word), MO-300 (PowerPoint), and MO-400 (Outlook) exams. This course offers enrollment with or without vouchers. The vouchers are prepaid access to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

What you will learn

  • Learn the most advanced skills and techniques to best use Microsoft Office 2019/365 programs Word, Excel, PowerPoint, and Outlook
  • Create professional Word documents
  • Present information in a compelling way using PowerPoint
  • Organize lists, utilize spreadsheets, and manage other data with Excel
  • Send messages, manage calendars, and collaborate with coworkers across Outlook

How you will benefit
 

  • Prepare to take the Microsoft Office Specialist and Expert 2019/365 Master certification exams
  • Demonstrate your advanced understanding of the most commonly used Microsoft Office products

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, you will be prepared for the Microsoft Office Specialist Certification for PowerPoint and Outlook and the Microsoft Office Expert certification exams in Word and Excel.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

How many exam vouchers will I receive with this course?

You will receive four exam vouchers with the voucher included version. Associate-level exam vouchers will be provided for PowerPoint and Outlook. An expert level exam voucher will be provided for Word and Excel.

Is this certification different from Microsoft Office Specialist: Expert certification?

They are the same certification. Microsoft Office Specialist: Expert is the new name for the Microsoft Office Master certification. This course prepares for the Microsoft Office Specialist – Expert certification.

Mastering Project Management with Microsoft Project 2019 (Software Included)
Mastering Project Management with Microsoft Project 2019 (Software Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 9 Months to Complete
  • Cost: $2495
  • Includes: Software

For project managers, keeping up with the latest project management techniques is key to consistently delivering meaningful results. This Project Management Professional (PMP)® training course will expand your skill set and prepare you for certification. Microsoft Project 2019 software is included with enrollment.

You will be trained in several critical areas, including forecasting, risk management, project recovery, and resource allocation. You will also learn how to use Microsoft Project 2019 for tracking and reporting needs. By course completion, you will be able to apply these project management tools to your next project. This course also meets the educational requirements for Project Management Professional (PMP)® certification so that you will be fully prepared for the exam.

PMP, Project Management Professional, Project Management Professional (PMP), PMBOK, PgMP, PMI-RMP, CAPM, PMI-SP, PMI Scheduling Professional (PMI-SP) and the PMI REP Logo are registered marks of the Project Management Institute.

Nikki Choyce, PMP has been involved in the project management field for almost 20 years and has worked as a consultant and trainer for much of that time. She is a Project Management Professional (PMP) and very active in the project management community. She has worked in a variety of industries, including Information Technology, Insurance, Manufacturing, Marketing, Aerospace, Construction, and Telecommunications. She has worked with Microsoft Project for over 10 years.

What you will learn

  • Advanced project management concepts and definitions
  • Project selection and proposal processes
  • How to evaluate projects and take appropriate next steps
  • How to select, plan, execute, control and complete projects
  • Using Microsoft Project to plan, implement, and track project performance
  • Identify various Microsoft Project elements and functions to enhance schedule development
  • Examining implemented project schedules to assess progress and take corrective action
  • Preparing and communicating project information using views and reports
  • Identifying how to manage master projects using shared resources

How you will benefit
 

  • Prepare for the Project Management Institute PMP certification exam
  • Enhance your ability to secure a promotion, score a new job, and generally climb the career ladder
  • Develop greater understanding of the project manager's role in a variety of fields
  • Boost critical thinking and decision-making skills that will aid you across industries
  • Complete a capstone project to add to your professional portfolio
  • Understand Microsoft Project's new functions and features
  • Earn training hours for PDUs to maintain your PMI qualified certifications

Will this course prepare me for the new PMI PMP exam launching January 2, 2021?

The new PMI PMP exam beginning in January, is based on the 6th edition of the Project Management Body of Knowledge (PMBOK) Guide which our course is also based on. The new PMP exam will have a larger focus on agile practices of which, 50% of the exam will be agile based. Our course does cover agile concepts, however, not to the degree covered in the new exam so additional study time on agile may needed outside this course. In addition to changes in content focus, the new exam question types are also changing. Instead of just multiple-choice questions there will be additional question types such as matching and fill-in-the-blank.

How can I learn more about the new PMI PMP exam changes?

To learn more about the new PMI PMP exam changes you can visit PMI's site by going to https://www.pmi.org/certifications/project-management-pmp/earn-the-pmp/pmp-exam-preparation/pmp-exam-updates.

Are there additional resources available to help me prepare for the new PMI PMP exam?

PMI provides additional resources on their site to help prepare for the new exam. You can access more information by visiting https://www.pmi.org/certifications/project-management-pmp.

I'm new to project management, is this course the right fit for me?

Yes. You will find that this course starts from the ground up laying a solid foundation of project management terminology and concepts. Then, after you gain a foundation, you will move on to mastering the concepts with a level of expertise that you can bring into the industry. You can even qualify to take national certifying exams when you complete the course.

What are the available career paths for me after I finish the course?

You could choose from any of the below options after completing the PMP® Prep course:

  • Project Manager (junior through senior level)
  • Learning Management System Specialist
  • Computing and Analytic Administrator
  • Project Coordinator
  • Agile Coach & Scrum Master

What will I do as a project manager?

A project manager is someone who is in charge of the overall success or failure of a project. As a project manager, you must start by fleshing out an idea and selling it through the organization. You will then pull together your team, organize and clearly lay out the steps involved, lead the team throughout the project lifecycle, manage the budget, make important decisions that could impact the outcome of the project, engage and update stakeholders, deliver a complete project that meets objectives, ensure that there a smooth transition as the project is handed over and rolled out, and finally share the knowledge you gained along the way from successes as well as mistakes. You will have ultimate control over all parts of a project including initiation, planning, design, execution, monitoring, control, and closing.

What education do I need to become a project manager?

It is possible to become a successful project manager without an advanced degree. You will need to obtain your high school diploma or equivalent at minimum, as well as experience managing projects. You will also need to complete an online training course that will help you understand national and global standards of project management in order to achieve success in every phase of your projects. The training course you choose should prepare you to sit for respected certifications such as CAPM® or PMP® like one of these courses. You may find it beneficial to earn your bachelor's or master's degree in business management, engineering, computer science or a field related to your chosen industry in order to continue to climb the corporate ladder and open up more opportunities.

Are project managers in demand?

Yes, demand for project managers is high and continuing to rise due to an increasing number of jobs that require project-oriented skills. The Project Management Institute (PMI®) conducted a Talent Gap report in which it was estimated that an additional 700,000 jobs for trained project managers would be needed in the United States by the year 2020.

Where do project managers work?

Project managers can work in almost any industry. Some of the more common industries for project management jobs include information technology, engineering, construction, healthcare, finance, and law. Your work environment will depend largely on the industry in which you work, but you will work with closely with other people and technology regardless of the industry you choose.

What qualities should a good project manager have?

In order to be a good project manager, you will first and foremost have to be a great communicator. It is your job to sell an idea to stakeholders, team members, and those financing any project you manage. You must communicate with everyone affected throughout the project, and ensure that you keep momentum moving in your favor. You must have integrity and enthusiasm. You must also understand how to effectively delegate responsibilities to the right team members. It's also important to have a high level of empathy in order to understand how the project will affect others, and you must always remain calm under pressure.

Can I work as a project manager without certification?

Yes. You can become a project manager without obtaining certification as long as you possess the proper knowledge, training and experience to get the job done. However, we encourage all students to sit for CAPM® and/or PMP® certification. A certification will open up more opportunities for you. These certifications are highly-respected worldwide, they prove your commitment to the industry and your understanding of global standards, they place you ahead of your competition for jobs, and they show that you are continuously learning through professional development. Certifications also make a big difference in the amount of money you can earn as a project manager.

Why is project management so important?

Project management is important because it ensures that stakeholders, financers, and team members all have the same expectations set when it comes to what will be delivered, when it will be delivered, and how much it will cost to deliver a completed project. The most effective project managers will negotiate milestones and deadlines that are reasonable and achievable and are communicated with all parties affected by a project plan.

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive (9) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

OMCP® Social and Mobile Marketing Professional (Voucher Included)
OMCP® Social and Mobile Marketing Professional (Voucher Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 9 Months to Complete
  • Cost: $1995
  • Includes: Voucher

In this course, you will learn how to build mobile and social marketing campaigns from start to finish. You'll master the different opportunities available, understand when to use the different channels, and know the best way to reach people on the go. By the time you complete this course, you'll be fully prepared to further your career as a social media and mobile marketing focused digital marketer.

Throughout the course, you will have access to multiple live workshops and forums that will allow you to interact with faculty and other students online.

This course will prepare you for the OMCP® certification exam. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility.

Avinash Kaushik is Google's Digital Marketing Evangelist and the co-founder of Market Motive. Through his blog and bestselling books "Web Analytics 2.0 Prime" and "Web Analytics: An Hour A Day," Kaushik is recognized as an authoritative voice on leveraging data. He has brought his insights to Unilever, Dell, Time Warner, Vanguard, Porsche, and IBM. He has delivered keynotes at Search Engine Strategies, Ad-Tech, Monaco Media Forum, iCitizen, JMP Innovators Summit, Web 2.0, and The Art of Marketing. Kaushik has lectured at Stanford University, University of Virginia, University of California Los Angeles, and University of Utah. He received the 2009 Statistical Advocate of the Year award from the American Statistical Association, and the 2011 Most Influential Industry Contributor award from the Web Analytics Association.

Bryan Eisenberg is the co-author of "Waiting For Your Cat to Bark?" "Call to Action," and "Always Be Testing," which have all been on the Wall Street Journal, Business Week, USA Today and New York Times bestseller lists. Eisenberg has been the keynote speaker for Search Engine Strategies, Direct Marketing Association, Webcom, and the Canadian Marketing Association, amongst others. He serves as an advisory board member of Search Engine Strategies, the eMetrics Marketing Optimization Summit, and several venture capital-backed startup companies.

Jennifer Evans Cario is President of SugarSpun Marketing. She is a highly requested speaker and trainer and a regular fixture at the national online marketing conferences. She also serves as Adjunct Professor for the online Social Media Mini MBA program at Rutgers University. She is the author of three books, including "Pinterest Marketing: An Hour a Day."

Brad Geddes is the author of "Advanced Google Adwords" and founder of Certified Knowledge, an online source for PPC training, tools, and advice. Geddes makes it his mission to share his expertise in Paid Search with online marketers, so they can build successful online campaigns. He frequently writes columns for Search Engine Land and co-moderates the AdWords forum on Webmaster World. He has spoken at more than 35 conferences and has led more than 60 AdWords seminars.

Danny Dover is an influential writer passionate about SEO. He is the author of the best-selling book" Search Engine Optimization Secrets" and was the co-founder of Making it Click, a marketing training business. His expertise has been cited in Time Magazine, PC World, Smashing Magazine and Seattle Post-Intelligencer and has been translated into Japanese, Russian, French, Spanish, Italian, Chinese, German and Hungarian. He has spoken at numerous conferences (spanning three continents) and his work has been accessed online in more than 175 different countries. Before starting his own company, Danny was the Senior SEO Manager at AT&T and the Lead SEO at SEOmoz.org (now Moz.com).

Jeff Hasen is the founder and president of mobile consultancy Gotta Mobilize. He was named one of the top Chief Marketing Officers on Twitter and is the author of two books, "The Art of Mobile Persuasion" and "Mobilized Marketing." He co-created the certification program for the Mobile Marketing Association and is one of two individuals certified to train professionals on mobile marketing definitions, techniques, and benefits.

Greg Jarboe is an authority on online marketing, with extensive experience in public relations, corporate communications, and digital marketing. He is the author of "YouTube and Video Marketing: An Hour a Day," and writes for Search Engine Watch and ReelSEO. Prior to co-founding SEO-PR in 2003, Jarboe was the Vice President of Marketing at WebCT, Director of Corporate Communications at Ziff-Davis, and Director of Corporate Communications at Lotus Development Corporation.

Jamie O'Donnell is the co-founder of SEO-PR, a content marketing agency. O'Donnell was the president of IDM Partners, an online direct marketing agency that served IBM Global Services, Sprint, and The Great Plains Software Division of Microsoft. Between 1995 and 1999, he headed the public relations and marketing communications firm JONA Group, which launched more than 40 startups.

What you will learn

  • Understand the landscape of digital marketing
  • Leverage the most popular social media channels to further business goals
  • Establish an effective reputation management program
  • Build from start to finish an effective mobile marketing campaign
  • Leverage geo-fencing opportunities for SMS and MMS mobile campaigns
  • Write content that attracts attention

How you will benefit
 

  • Prepare yourself for the OMCP? certification exam
  • Jump-start your career as a social media manager, community manager, or digital marketing manager
  • Become an asset to any company by learning to drive results with social media and marketing best practices
  • Develop the skills needed to independently execute a marketing campaign from start to finish

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive nine (9) months to complete the course.

Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a certificate of completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

Will I earn certificates or certifications?

As you progress through your course, you will earn multiple certificates. You will earn a Digital Marketing Foundations Certification after completing any six of the available eight units (you have access to all), and you will receive an additional discipline specific Practitioner Certificate for each Practitioner unit you complete. This course will also prepare you for the OMCP® certification exam (voucher provided with your tuition).

How can I publicize my accomplishments?

You will be able to download a PDF version of every certificate you earn. Additionally, your profile has an 'Add to My LinkedIn' feature to add your certifications to your LinkedIn profile.

Does this help prepare me for OMCP®?

This course will prepare you for the OMCP® certification exam. Students enrolled in the "voucher included" option will also receive a prepaid voucher for the exam upon successful completion and financial obligation of the course. Additionally, when you complete the course, you can contact OMCP® and provide them with your voucher information. Only one voucher per student.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Information Security Training (Vouchers Included)
Information Security Training (Vouchers Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 9 Months to Complete
  • Cost: $3295
  • Includes: Vouchers

It's no question that cybersecurity is necessary for any organization. But in this growing field, how do you show that you're qualified to lead security efforts? Certification. Holding a certification from ISACA or (ISC)2 demonstrates your ability to identify, assess, and mitigate evolving security threats.

This online cybersecurity training course will prepare you for three globally recognized certifications: ISACA's Certified Information Systems Auditor (CISA) and Certified Information Security Manager (CISM), and (ISC)2's Certified Information Security Professional (CISSP).

This course offers enrollment with or without vouchers. The vouchers are prepaid access to sit for the (CISA) and (CISM) certifying exams upon eligibility. Proctor fees may apply, which are not included.

A voucher for the (CISSP) exam is not included.

Jeff Rees has over 25 years of experience in the IT industry. Jeff's expertise covers a wide range of technical skills in the field of immersive technology, such as virtual reality, augmented reality, spatial computing, and holograms. He manages, creates, and delivers high-quality augmented and virtual reality technology experiences that enhance knowledge retention and engagement for learners. Jeff capitalizes on his multifaceted technical knowledge with his passion for implementing immersive solutions, which has given him a proven track record of producing one-of-a-kind solutions for clients. Jeff has previously served as a senior vice president of operations, chief technology officer, and technical director for diverse technology companies. Jeff has also taught numerous computer courses during his career. Jeff holds a bachelor's degree from DeVry University in Computer Sciences with an emphasis in Simulation Design.

What you will learn

  • Demonstrate standard security practices to manage and assess enterprise cybersecurity networks and devices
  • Specify the proper procedures to assess vulnerabilities, report on compliance and establish controls within an enterprise.
  • Analyze security and risk management as well as safely manage security operations, assessments and testing, architectures, and assets.

How you will benefit
 

  • Holding Certified Information Systems Auditor (CISA) certification confirms your ability to assess vulnerabilities, compliance, and instituting controls in an enterprise
  • Holding Certified Information Security Manager (CISM) certification demonstrates your knowledge of managing, assessing, designing, and overseeing enterprise information security functions
  • Holding Certified Information Security Professional (CISSP) certification showcases your skills in security and risk management, asset security, security architecture, and network security

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, this course will prepare you for the Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and Certified Information Security Manager (CISM) certification exams. The following links will provide you with additional information about the certification exams:

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive nine (9) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a certificate of completion. Students enrolled in the "voucher included" option will also receive prepaid vouchers for the Certified Information Systems Auditor (CISA), and Certified Information Security Manager (CISM) certification exams.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

Certified Clinical Medical Assistant CCMA
Certified Clinical Medical Assistant (CCMA) (Voucher Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 12 Months to Complete
  • Cost: $2495
  • Includes: Voucher

Clinical medical assistants are skilled multi-taskers who help to maximize the productivity of the healthcare team. Medical assistants enable a healthcare facility to operate more efficiently, which increases revenue and provides a positive experience for patients.

In this course, you will learn medical terminology, medical law and ethics, HIPAA rules, scheduling systems, patient check-in and check-out, contents of a medical record, anatomy, pathophysiology, pharmacology, nutrition, phlebotomy theory, injections, and routine treatment and laboratory duties.

You will also learn medical terms and their application. You'll start by learning the origins of medical words and how to recognize prefixes and suffixes used in medical terminology. Then you'll learn about the body as a whole and how to differentiate cells, tissues, organs, systems, and cavities. Next, you'll learn to define and describe the function of each system of the human body. This knowledge will help you take the next step in your medical career or education.

You will be also able to take the Certified Clinical Medical Assistant (CCMA) national certification exam offered by National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam. However, please research your state's requirements by visiting your state's Medical Board site prior to enrolling to ensure this course is the right fit for you. Please note, this course does not qualify students to work as Medical Assistants in Washington state.

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

What you will learn

  • You will learn the necessary skills to function as a vital member of the healthcare team in an ambulatory setting.
  • The course will emphasize ethical behavior, therapeutic communication, protecting the privacy of patient information, the importance of a first impression, maintaining a safe office environment, medical terminology, and clinical procedures.

How you will benefit
 

  • Summarize the HIPAA Privacy Rule and HIPAA Security Rule
  • Demonstrate basic medical terminology knowledge
  • Discuss government and private insurances
  • Identify the functions of the major body systems
  • Demonstrate how to write a chief complaint and obtain a patient history
  • Discuss the importance of medical and surgical asepsis
  • Explain the information contained in different types of medical records.
  • Identify the three methods used to perform venipuncture

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes. After successfully completing the course, you will be able to take the Certified Clinical Medical Assistant (CCMA) national certification exam offered by National Healthcareer Association (NHA). The registration fee for the exam is included with this course.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive twelve (12) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

What are the system requirements for the online certification exam proctoring?

System requirements for NHA certification exam proctoring are:

Operating system supported: Windows 7 and later; 32bit (x86) and 64bit (x64); macOS and later

Browsers supported: PSI Secure Lock-Down Browser

Browser settings: The browser must accept third-party cookies for the duration of the exam ONLY

Webcam/microphone: Minimum VGA 640 x 480 resolution, enabled built-in or external microphone

Bandwidth: Minimum 400 kb/s download and upload Hardware requirements: 2GB RAM Memory; 1 GB Free Disk Space, minimum 1368x768 screen resolution

You can check the compatibility of your device at: https://home.psiexams.com/static/#/bcheck

Medical Billing and Coding (Voucher Included)
Medical Billing and Coding (Voucher Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 12 Months to Complete
  • Cost: $2995
  • Includes: Voucher

Whether you're just starting work or transitioning into a different field, there has never been a better time to enter a career in Medical Billing and Coding. This course will prepare you for success in this rewarding career as you learn about legal, ethical, and regulatory concepts central to this field, including HIPAA compliance, official coding guidelines, and third-party payer requirements. You will also be able to choose a voucher for the professional certification that best aligns with your interests and career goals.

More than one million practicing physicians in the United States rely on medical billers and coders to receive payment for their services. Besides medical facilities, positions are available with health insurance companies, specialty pharmacies, medical suppliers, consulting firms, and national medical coding and billing companies, so the opportunities are nearly endless!

Medical billers and coders are in high demand. This course offers valuable training in legal, ethical, and regulatory concepts central to this field, including HIPAA compliance, official coding guidelines, and third-party payer requirements. You will also come to understand all phases of the revenue cycle—from patient registration through medical coding, claims submission, reimbursement, and collections. You will also learn common medical terminology to help you converse with others in healthcare easily and with confidence. You will study word parts and the structures and functions of the human body. Also presented are the disorders and medical procedures common to each body system, including musculoskeletal, cardiovascular, respiratory, digestive, nervous, endocrine, integumentary, genitourinary, lymphatic, and immune.

After successfully completing the course requirements, you should be well prepared to find your place in this rewarding healthcare career. You will receive a Certificate of Completion from the school through which you enrolled, and you will also be able to choose a voucher for the professional certification that best aligns with your interests and career goals.

Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)

Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)

Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)

Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and owns her own consulting firm, AnnGrant Educational Services.

Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a Master's degree in Organizational Management, a Bachelor's degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

What you will learn

  • Medical coding terminology is required for medical coding, including the structures and functions of the human body
  • The disorders and medical procedures common to each body system
  • Legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims.
  • The main coding manuals: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II.
  • How to code diagnoses, services, and procedures for all systems of the body
  • Fundamentals of medical billing & coding and medical terminology
  • Word parts and the structures and functions of the human body

How you will benefit
 

  • Get hands-on, practical experience in medical billing and coding that will help you on the job.
  • Receive a certificate of completion and prepare to sit for the professional certification that best aligns with your interest and career goals.
  • Receive a voucher for the professional certification exam of your choice
  • Receive access to study materials that align with the exam option you choose
  • Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
  • Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
  • Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)

What is medical billing and coding?

Medical Billers and Coders are responsible for processing patient data including medical records and related insurance. In this position, you will code a patient's diagnosis and then request payment from the patient's insurance company. You will play an important role in ensuring that healthcare providers are quickly and accurately paid for the treatment they give patients.

Where do you work as a Medical Biller and Coder?

Medical Billers and Coders work in a variety of settings. The most common settings include hospitals, doctors' offices and insurance agencies. Some medical billing and coding professionals work for companies that develop medical software, and some work for education institutions that work to train other medical billers and coders. Government agencies have also been known to employ medial billers and coders including the National Center for Health Statistics and Medicaid offices. You may also have the ability to work for a reputable company from your own home!

What is a day in the life of a Medical Biller and Coder like?

A day in the life of a Medical Biller and Coder is a rewarding one. You are responsible for ensuring that healthcare providers receive appropriate compensation for the care they provide as well as helping patients get the maximum benefit of their insurance. It is a job that requires a high level of attention to detail at all times because codes must be correct to produce appropriate bills for services. Much of your time will be spent in front of a computer organizing statements, reviewing bills, and performing quality control. You also may be required to negotiate with insurance companies via phone on behalf of providers or patients. It's also important to coordinate with other coders to ensure accuracy and adherence to standards. Finally, you'll want to keep up on the latest developments and regulations in the industry through continuing education.

What is the difference between a Medical Biller and a Medical Coder?

Medical billers are mainly responsible for submitting patient records to government agencies and insurance companies for services that have been provided in the care of the patient. Medical coders gather information on patient records and assign the proper codes for patient diagnosis which are then used by medical billers to submit claim forms.

Is medical billing and coding in high demand?

Yes. There is a high demand for qualified medical billing and coding professionals in the healthcare industry today. Demand will increase as the population in the Unites States ages. Jobs for these professionals are on the rise and expected to grow faster than average through 2026 according to the Bureau of Labor Statistics.

What is the salary for a Medical Biller and Coder?

According to the AAPC based on its membership, the average Medical Biller and Coder without certification earns around $45,000 per year while those with certification earn an average of $51,500. This means that certification can help you earn up to 15 percent more in this field! Other salary websites place the median salary for those starting out in Medical Billing and Coding around $38,500.

How long do you have to go to school to become a Medical Coder?

Our medical coding courses are self-paced and completed in 12 months or less. You will then have the option to prepare and sit for one of the following national certifications: 1) NHA's Certified Billing and Coding Specialist (CBCS), 2) AAPC's Certified Professional Coder (CPC), or 3) AHIMA's Certified Coding Associate (CCA). Once you are certified, you'll have the qualifications you need to find an entry-level job.

How do I become a Medical Coder without experience?

The path to a career in medical billing and coding typically starts with certification. There are different medical billing and coding certifications offered through certifying bodies, so it's important to choose which one is right for you. This course allows you to choose one of three national certifications to sit for upon completion.

How do I get a medical coding certification online?

To become a Certified Medical Coder, you need to take an online training course that teaches you the CPT®, ICD-10-CM, and HCPCS Level II code sets. Most employers are looking for applicants to have a medical coding certification. After successfully completing this course, you will have the knowledge and skillset to become a medical coder and can sit for one of three national certification exams included in your tuition: 1) NHA's Certified Billing and Coding Specialist (CBCS), 2) AAPC's Certified Professional Coder (CPC), or 3) AHIMA's Certified Coding Associate (CCA).

Do Medical Billers or Medical Coders make more money?

Due to the more technical nature of the job and increased training required, medical coders do tend to make more than medical billers on an annual basis. Both medical billers and medical coders are in high demand. Medical billers earn a median salary of nearly $37,000. The salary of medical coder depends on a variety of different factors including certifications, specialties and experience, but the American Academy of Professional Coders (AAPC) reports that their average salary is around $47,800.

Can you get a job as both a Medical Biller and a Medical Coder?

Other than a handful of exceptions, medical billing and medical coding are two separate professions. You do not need a degree for either profession, but successful coders usually obtain certification. This course will fully prepare you for a career as either a medical biller or a medical coder, including recommended certification. Once you've completed your training, you will decide which area fits your personality and career goals best and move in that direction.

What is a CPC?

CPC, or Certified Professional Coder, is the primary medical coding credential offered by AAPC. AAPC's CPC certification is the gold standard in medical coding and represents world-class expertise that is highly sought and well-compensated by medical organizations across the country.

What does CPC mean for my career in medical coding?

The CPC certification is the gold standard in medical coding and represents world-class expertise that is highly sought and well-compensated by medical organizations across the country.

How do I get my CPC certification?

After successfully completing this online course, you will receive a prepaid voucher to register for the CPC Exam and schedule your test date. Registration should be done three weeks prior to the exam date. After passing the CPC exam, you will have your CPC-A designation without 2 years of prior experience. Completion of the included CPC Practicode will qualify as 1 year of experience towards the full CPC designation. Completing this program also qualifies for 1 year of experience, thus completing both steps and passing the CPC exam will provide you with the full CPC designation and remove the Apprenticeship status.

What is the CPC exam?

The Certified Professional Coder (CPC) exam is administered by the American Academy of Professional Coders (AAPC). It is a common advanced credential for medical coders in physician office settings.

How long is a CPC certificate valid for?

Once the CPC designation is achieved, your AAPC Membership (included) is required to be renewed annually and 36 Continuing Education Units (CEU's) must be submitted every two years for verification and authentication of expertise.

How to become a Certified Professional Coder?

Medical billing and coding is hardly a career you can jump into and learn on the job. A medical biller and coder must understand the Healthcare Common procedure Coding System (HCPCS), as well as CPT Category II codes and ICD-10 codes. Training courses will teach you what these codes are, how to use them, and how to assign them in common medical billing and coding procedures

How much does a Certified Professional Coder make?

CPCs make between $18 and $25 per hour, varying by location, experience, and additional credentialing.

What does AAPC stand for?

AAPC, or the American Academy of Professional Coders, is an independent organization founded in 1988 to provide education and professional certification to medical coders. They have over 190,000 members and offers 28 certifications related to medical billing, medical coding, healthcare documentation and more.

What is the CCA exam?

The Certified Coding Associate (CCA) exam is an entry-level certification provided through the American Health Information Management Association (AHIMA). It indicates proficiency in medical coding in hospital and office settings.

What does CBCS stand for?

CBCS stands for Certified Billing and Coding Specialist, and it is a designation earned from the nationally recognized National Healthcareer Association (NHA). With this credential, you'll gain billing and coding skills that are essential to various medical facilities including hospitals, surgery centers, physician offices, nursing homes, mental health facilities, home healthcare agencies, and dental offices. Earning your CBCS credential will prove to prospective employers that you have what it takes to work with patient information, prevent fraud and abuse, support coding and billing practices, submit claims, and help healthcare providers gain maximum reimbursement for services.

Can I register for courses if I am an international student? 

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, this course prepares you for three certifications: 1) Certified Billing and Coding Specialist (CBCS) exam, offered by the National Healthcareer Association (NHA), 2) Certified Professional Coder (CPC) exam, offered by American Academy of Professional Coders (AAPC), and Certified Coding Associate (CCA) exam, offered by AHIMA. You will receive a voucher for the certification exam of your choosing after successfully completing the course.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through. In addition, you will receive an exam voucher and applicable study materials for your choice of the following national certification exams: 1) NHA's Certified Billing and Coding Specialist (CBCS), 2) AAPC's Certified Professional Coder (CPC), or 3) AHIMA's Certified Coding Associate (CCA).

Am I guaranteed a job?

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. To learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."

Pharmacy Technician (Voucher Included)
Pharmacy Technician (Voucher Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 12 Months to Complete
  • Cost: $2495
  • Includes: Voucher

Pharmacy technicians have become indispensable to the health care industry, and it's a great time to join this growing field. Pharmacy technician classes can get you started on this fulfilling career path. You'll gain the skills and knowledge to qualify for entry-level positions in pharmacies and be prepared for national certification.

Upon completion of this course, you will be prepared to sit for the Pharmacy Technician Certification Exam (PTCE), offered by the Pharmacy Technician Certification Board (PTCB). This course also includes a voucher which covers the fee of the exam. Pharmacy technician certification is an important issue for many industry employers and state legislatures, some of which now require national certification. You will also have the opportunity to apply for a 100+ hour externship.

Pharmacy Externship Program

Pharmacy technicians assist and support licensed pharmacists in providing healthcare to patients. The Pharmacy Technician Online Certification Training Program was developed in response to a rising need for trained technicians to work in a hospital or retail pharmacies. The pharmacy technician profession has become indispensable to the health care field. With this growing opportunity, however, has also come increased responsibility, and this increased responsibility has made certification an important issue for many industry employers and some state legislatures. Some states now require all individuals who work as pharmacy technicians to become nationally certified.

In all parts of the country, pharmacy technicians must have a broad knowledge of pharmacy practice and must be skilled in the techniques required to order, stock, package, and prepare medications, but they don't need the advanced college education required of a licensed pharmacist. Pharmacy technicians may perform many of the same duties as a pharmacist; however, all of their work must be checked by a pharmacist before medication can be dispensed to a patient.

This program will prepare you for entry-level pharmacy technician positions by teaching you medical and pharmaceutical terminology, basic anatomy related to the pharmacology of medications, and pharmaceutical calculations. The Pharmacy Technician Program will give you hands-on practice in retail pharmacy procedures through an online lab module. You'll learn what information is necessary to process prescriptions and physician orders and apply that knowledge to fill mock prescriptions. The curriculum also includes the ethics of pharmacy practice and education about prescription medications, patient care, and interaction, and charges and reimbursement.

You'll learn everything you need to know to pass the National Certification Exam offered by the Pharmacy Technician Certification Board (PTCB). However, you'll need to make sure that the Pharmacy Technician Program will meet your state's requirements. To check, visit your state's Board of Pharmacy site for more information. You can access this information directly from the Pharmacy Technician Certification Board (PTCB) website. Click on the "Who We Serve" link, then the "States" link for information. You can also call the state board and ask for the current technician regulations.

As a part of the Pharmacy Technician Online Certification Training Program, students have an option to perform an actual hands-on 100-hour clinical externship. Clinical externships are based on individual state board requirements. Learn more about externships below!

Upon completion of this program, you will be prepared to sit for the Pharmacy Technician Certification Exam (PTCE), offered by the Pharmacy Technician Certification Board (PTCB). The registration fee for this exam is included with this program.

Pharmacy Externship*

ed2go has reached a nationwide agreement with several pharmacies that will give our Pharmacy Technician course students an important leg up in the job market. These pharmacies will offer their renowned externship programs to you, provided you meet basic qualifications.

Externs will get hands-on experience that includes assisting pharmacists with prescriptions, answering patient questions about medications, and a bevy of administrative duties.

In order to qualify for an externship, you'll have to pass a drug screening test, obtain professional liability insurance, complete a background check and employment verification, meet current immunization standards, conform with and complete any state mandates such as registration, fingerprinting, licensing, etc. Additional forms may be necessary for externships with certain pharmacies. It may take up to 12 weeks to find an available opening.

Disclaimer: To qualify for the externship applications process, students must successfully complete the online course content and have account balances up to date (at a minimum). Going through the externship application process does not guarantee an externship. COVID may be affecting the externship process or site availability in your area. Students can begin researching the steps of the application process 2 weeks prior to completing courses.

Participation in a CVS or Walgreens externship is contingent upon successfully completing a background check and/or drug screening that is consistent with the requirements of both state and federal laws.

PLEASE NOTE: Walgreens is not currently able to place externship students in Arizona and Florida because they're piloting a POWER project in those states. An alternate externship may be available in these states.

Melissa Dunworth has been a pharmacy technician for over 13 years and has worked in retail, closed pharmacy, and training/education areas during her career. Melissa holds a Bachelor's degree in Speech and Hearing Sciences and works as a Developmental Specialist in Early Intervention for children ages 0 to 3 years. She has been a certified pharmacy technician since 1997. Melissa is also registered with the New Mexico Board of Pharmacy.

Betty Stahl holds a doctorate in pharmacy from Shenandoah University. Over the past several years, she has taught pharmacy technician programs at ASA College in New York City and ACT in Arlington, Virginia. Stahl has also worked as a pharmacist in independent and hospital settings.

What you will learn

  • The federal and state laws that govern pharmacy, as well as the ethics of pharmacy practice.
  • HIPAA requirements and their application to pharmacy.
  • How to interpret physician orders and prescriptions.
  • Techniques required to order, stock, package, prepare, and distribute medications.
  • Definitions of medical and pharmaceutical terms and common abbreviations.
  • The pharmacology of medications in relation to the anatomy affected.
  • How to perform pharmaceutical calculations.
  • How to process insurance billing and collect payments.
  • How to communicate successfully with patients and medical professionals.

How you will benefit
 

  • After successfully completing your course, you'll receive access to the Pharmacy Technician Certification Exam (PTCE) practice tests to help you study for your certification exam.
  • Jump start your career towards working as a Pharmacy Aide, Pharmacy Technician, Certified Pharmacy Technician, Health Technician/Technologist, Medical Laboratory Technician, Medical Records Clerk/Technician, or a Nursing Assistant.
  • You will get hands-on practice in retail pharmacy procedures through an online lab module, applying what you've learned to fill mock prescriptions.
  • You will have the opportunity to apply for a 100+ hour externship.

What is a pharmacy technician?

A pharmacy technician performs important tasks to assist a pharmacist and serve pharmacy customers on a daily basis. A pharmacy technician's specific duties include taking inventory and ordering pharmacy supplies and medications, preparing and packaging medications for distribution to patients, interacting with customers to provide information, and answering patient questions. In addition, they communicate with doctors and other medical professionals when receiving prescriptions, fill insurance claims, and work under the supervision of a licensed pharmacist to complete whatever tasks are needed to help the pharmacy run efficiently.

What does a pharmacy technician do?

Pharmacy assistants and technicians order and stock medications; prepare and package medications for distribution to patients; and provide information to patients. Pharmacy technicians may perform many of the same duties as a pharmacist; however, all of their work must be checked by a pharmacist before medication can be dispensed to a patient.

Where can pharmacy technicians work?

Pharmacy technicians work in pharmacies. A pharmacy can be found in hospitals or healthcare facilities, drug and grocery stores or may be independent.

What are some of the things that Pharmacy Technicians can't do inside the pharmacy?

Pharmacy technicians can't perform certain jobs without the direct supervision of a licensed pharmacist. They aren't allowed to make judgement calls related to drug substitutions, interpret of prescriptions, or give instructions for preparing prescriptions. In most areas, they also can't take a chart order or a new prescription over the phone. They also can't dispense medication unless the order for the prescription has been verified by a pharmacist.

How do I become a pharmacy technician?

Pharmacy technicians must have a high school diploma or equivalent and understand how to perform the essential pharmacy duties. Candidates can complete a certificate or postsecondary program to gain the knowledge and skills they need. Some can even gain the training they need on the job; however, most states regulate pharmacy technicians and require that they pass an exam or complete a formal training program. To work as a pharmacy technician in most states, you will need to either be licensed or have a professional certificate.

How do I get a pharmacy tech license?

Not all states require a pharmacy tech license, so you should check your state's Board of Pharmacy website for more information. PTCB State Regulations

How long does it take to become a pharmacy technician?

Many pharmacy technician programs can be completed in one year or less. This does not include the time you spend in an externship program or preparing and sitting for state licensure.

How long does it take to complete pharmacy tech school?

Our Pharmacy Technician course is self-paced and completed in 12 months or less. As part of your program, you will also complete a 100-hour externship if you qualify. Finally, you will receive a voucher as a part of your program to sit for your certification exam. Once you are certified, you'll have the qualifications you need to find an entry-level job in any pharmacy.

How do I go from pharmacy technician to pharmacist?

There are a few different ways to become a pharmacist after you gain experience working as a pharmacy technician. First, you will need to earn a bachelor's degree by earning an associate degree and rolling the credits into a 4-year program or enrolling directly into a pre-pharmacy bachelor's program. Second, after earning your bachelor's degree, you will need to take the Pharmacy College Admission Test (PCAT). Your scores on this standardized test, along with previous contributions to the pharmacy industry (such as volunteer hours, membership in pharmacy organizations, and of course, working as a pharmacy technician), will be used to determine your acceptance to pharmacy school. Once accepted, you will attend school for another 4-5 years before taking and passing your state pharmacy board and law exams. Finally, your hard work will pay off, and you will be granted a license to practice as a pharmacist in your state.

How much do Pharmacy Technicians make?

According to the Bureau of Labor Statistics, Pharmacy Technicians earn a median wage of $16.87 per hour, equating to an annual salary of $35,100. Top earners in this position can make nearly $50,430 per year. Wages vary significantly by location, but the top paying states for pharmacy technicians include Washington, California, Oregon, and Alaska.

Is there a demand for Pharmacy Technicians?

Yes, Pharmacy Technicians are currently in demand. The Bureau of Labor Statistics estimates that the jobs for Pharmacy Technicians with certification will increase by 12 percent over the next several years which is faster than average. Increased demand for prescription medications will be the primary driver of the growth in number of positions. The BLS also suggests that people with formal training or certification will be more sought after to fill open positions.

What is a PTCB certification?

The Pharmacy Technician Certification Board (PTCB) administers the Pharmacy Technician Certification Exam (PTCE), which determines an individual's pharmacy technician knowledge. When you pass the exam, you become certified and may use the designation "CPhT". You will need to sit for the exam after this course; certification is not included.

How can I find my state's requirements for certification?

Online is a great resource for finding your state's requirements for certification. All states have a website with the Board of Pharmacy information. You can access this information directly from the Pharmacy Technician Certification Board (PTCB) website at www.ptcb.org. Click on the "Who we serve" link, then the "states" link for information. You can also call the state board and ask for the current technician regulations.

What if my state requires more than what's offered in this course?

Most states still offer employment prior to certification. This often comes with the stipulation that certification is acquired within a period of time (usually a year). During this period, you'll work as an unlicensed personnel member, clerk, or aide. On-the-job training or externships are a great way to obtain the number of hours required (many states require a minimum number of hours worked before you can be registered or certified with the board). If your goal is to work in a hospital pharmacy, finding that job while you're still a student will help you reach your employment requirements, along with the educational clinical requirements.

How will the Pharmacy Externship be established?

ed2go has established a national contract with Walgreens and CVS for Pharmacy Technician externships. Externships are based on availability and cannot be guaranteed. Our Externship coordinator will work with you to set up a retail pharmacy externship. If you are interested in applying for an externship in a local pharmacy that is not a Walgreens or CVS, you may discuss these other options with your externship coordinator. If you're currently working in a pharmacy setting, that will qualify. With the increase in confidentiality and privacy regulations and liability issues in relation to health information, externships could become difficult to accomplish.

*By state regulation, you may be required to apply for your pharmacy technician license or register with the State Board of Pharmacy before you can apply for the externship. Please check the website for your state's Board of Pharmacy regulations and additional information. The state's Board of Pharmacy has the most accurate and up to date information.

Can I qualify in the externship course if I have a criminal record?

Unfortunately, you will not qualify for the externship course if you have a criminal record. While you can still enroll in the course, to participate in externships, students must not have a criminal record. Background checks will be conducted prior to the student's admittance into the externship course.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

The Pharmacy Lab Kit with the Manual is only available for students who reside in the U.S./Canada; alternative options are available for international students. Please contact us for additional information before enrolling.

Does this course prepare for a certification?

Yes, this course does prepare you for a certification. You will be prepared to sit for the National Certification exam titled Pharmacy Technician Certification Exam (PTCE), offered by the Pharmacy Technician Certification Board (PTCB).

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive twelve (12) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

What happens when I complete the course?

Upon successfully completing the course and fulfilling the financial obligation, you'll be awarded a certificate of completion. In addition, you will receive an exam voucher to sit for the National Certification Exam which is the Pharmacy Technician Certification Exam (PTCE), offered by Pharmacy Technician Certification Board (PTCB).

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Certified Administrative Professional with Microsoft Office Master 2019 (Vouchers Included)
Certified Administrative Professional with Microsoft Office Master 2019 (Vouchers Included)
  • Type: Online
  • Start Date: Open Enrollment
  • End Date: 12 Months to Complete
  • Cost: $3195
  • Includes: Vouchers

Certified Administrative Professional (CAP) is one of the most valuable credentials an administrative professional can hold. When held with a Microsoft Office Master certification, you demonstrate that you can perform all administrative assistant duties and responsibilities at the highest level.

This course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and Microsoft Master certification. You will learn the fundamentals of workplace administration, including organizational communication, records management, and human resources. You will then learn advanced skills for using programs in the Microsoft Office 2019 suite.

Upon course completion, you will receive prepaid vouchers to take the CAP exam and the MO-201 (Excel), MO-101 (Word), MO-300 (PowerPoint), and MO-400 (Outlook) exams. The vouchers are prepaid access to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

What you will learn

  • To perform the key duties and responsibilities of an administrative assistant
  • To effectively use Microsoft Office 2019 programs, including Word, Excel, PowerPoint, Outlook at their most advanced level

How you will benefit
 

  • Develop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge
  • Set yourself up for success in an administrative career by learning relevant real-world skills
  • Gain the knowledge necessary to pass the CAP exam
  • You will receive IAAP Membership and a study guide upon qualification for the CAP exam
  • Be prepared to sit for the Microsoft Office Master Certification Exams

Can I register for courses if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, you will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam. You will also be prepared for the Microsoft Office Specialist Certification for PowerPoint and Outlook and the Microsoft Office Expert certification exams in Word and Excel.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.

What kind of support will I receive?

The course instructor will be available by email to answer any questions you may have and to provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also be assigned a Student Advisor for academic support.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."

How many exam vouchers will I receive with this course?

You will receive five exam vouchers, one exam voucher for the CAP exam and four exam vouchers for the Microsoft MOS exams. Associate level exam vouchers will be provided for PowerPoint and Outlook. An expert level exam voucher will be provided for Word and Excel.

Is this certification different from Microsoft Office Specialist – Expert certification?

They are the same certification. Microsoft Office Specialist – Expert is the new name for the Microsoft Office Master certification. This course prepares for the Microsoft Office Specialist – Expert certification.

Funding Assistance 

There are several federally funded programs available to individuals seeking to grow their skills. Click here to view a map of contact information to highly skilled representatives in your county who will help verify your eligibility and determine which program would be the best fit.   

Statewide Eligible Training List

The Eligible Training Program List (ETPL) is available to job seekers in Wisconsin who are interested in skill and trade certification or degree completion options who qualify for federally funded programs. ETPL courses are generally approved for Wisconsin Innovations and Opportunity Act (WIOA) and Trade Adjustment Assistance (TAA) programs. Click below to view the list of UW-Parkside courses that are currently available on ETPL. Explore UW-Parkside’s list of approved trainings and certifications available on the ETPL.  

ETPL Request Form

To request an invoice for a program participant please complete the following form outlining course details and cost. 

ETPL Request Form

PROFESSIONAL AND 
CONTINUING EDUCATION


Mon-Fri  |  8 am-4:30 pm 
262-595-3340
continuing.ed@uwp.edu

 

900 Wood Rd.
Kenosha, WI 53144 
Tallent Hall 202
Parking: Lot T

The University of Wisconsin-Parkside is committed to providing access, equal opportunity, and reasonable accommodation in its services, program activities, education, and employment for individuals with disabilities. To request disability accommodations, contact Professional and Continuing Education at least eight weeks in advance at: 262-595-3340 (V), 262-595-2513 (FAX), or email continuing.ed@uwp.edu.
 

UW Extended Campus
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